Direct Cutting

Direct Cutting Reviews

Excellent rating
     
5.0 | 16 reviews
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Direct Cutting
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Reviews

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5.0

| 16 total

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Richard Wilkes
Richard Wilkes 2025.04.03
     
Brought some 3m black powder coated uni strut. Great product great front of house will definitely use again when needed.
Reply from Direct Cutting
Hi Richard,

Thank you so much for your kind words and 5-star review!

We're thrilled to hear you were happy with the black powder coated strut channel and had a great experience with our front of house team.

We truly appreciate you taking the time to leave us feedback and look forward to helping you again when the need arises!

Thank you
The Strut Channels Direct Team
John Young
John Young 2025.01.22
     
Prompt delivery of top quality goods - great supplier.
Reply from Direct Cutting
Hi John,

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you were pleased with the prompt delivery and quality of our products. Your support truly means the world to us.

Thank you

The Strut Channels Direct Team
Terry Kirkup
Terry Kirkup 2024.08.01
     
Fantastic service. A great price, superb packaging and very fast delivery. Perfect, thank you so much SCD!
Reply from Direct Cutting
Hi Terry,

Thank you so much for your fantastic review!

We're thrilled to hear you were pleased with our service, pricing, packaging, and speedy delivery.

We truly appreciate you taking the time to share your positive experience with Strut Channels Direct.

Thank you

The Strut Channels Direct Team
david robertson
david robertson 2024.07.25
     
Competitively priced and easy website. Excellent customer service regards external courier issues (DX, etc) where where SCDs own transport are delivering alternative routes. SCDs own transport reliable and friendly. Very happy with the several orders I've received. Highly recommended.
Reply from Direct Cutting
Hi David,

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Hello, I am Merlin! How can I assist you today?

Competitively priced and easy website. Excellent customer service regards external courier issues (DX, etc) where where SCDs own transport are delivering alternative routes. SCDs own transport reliable and friendly. Very happy with the several orders I've received. Highly recommended.
write a polite and thankful reply to this 5 star review
Dear Valued Customer,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you found our website competitively priced and easy to use.

We pride ourselves on providing excellent customer service, and it's heartening to know that our efforts to address external courier issues and offer reliable alternative routes with our own transport have been appreciated. Your satisfaction with our delivery team is great to hear, as we always strive to be both friendly and dependable.

It's wonderful to learn that you are very happy with the several orders you’ve received. Your recommendation means a lot to us and motivates our team to continue delivering the best service possible.

Thank you again for your support and trust in our service. We look forward to serving you again soon!

Thanks

The Strut Channels Direct Team
Chris Buckle
Chris Buckle 2024.07.15
     
Reply from Direct Cutting
Thank you for you 5 star review.
Vaughan Brennand
Vaughan Brennand 2024.06.28
     
I ordered on line at 5.20pm 26th & they arrived early AM on 28th,fantastic service, thank you so much.
Reply from Direct Cutting
Hi Vaughan,

Thanks for taking the time to leave us this fantastic 5* review, we really appreciate it.

We always strive to serve our customers in the best way possible and we're glad you were pleased with our fast delivery.

If there's anything else you need, just let us know.

Thanks

The Strut Channels Direct Team
George Dunajko
George Dunajko 2024.06.24
     
brillant service for such a small order plastic end caps which are excellent quality. Extra plus for fedex driver who went above and beyond to deliver my small package
Reply from Direct Cutting
Hi George,

Thank you so much for taking the time to write us a review!

We're thrilled to hear that you were pleased with our service and the quality of the plastic end caps.

It's fantastic to know that the FedEx driver made such a positive impact on your delivery experience.

Thank you

The Strut Channels Direct Team
Elaine Hathaway
Elaine Hathaway 2023.08.25
     
Exactly what I was looking for. Couldn't find them anywhere else. Quick efficient service and delivery
Reply from Direct Cutting
Hi Elaine,

Thank you for your kind review!

We're delighted to hear that we could provide exactly what you were looking for and that you found our service and delivery quick and efficient.

Thank you

The Strut Channels Direct Team
Jon Kutner
Jon Kutner 2023.06.16
     
I spent weeks looking for a particular bracket without success, someone directed me to this company. On checking their website, I was still unsure if what I was buying was what I needed to I made a phone call. How lovely to speak to a human being who was polite and extremely helpful. He (Rich I believe) measured the item and said that if it was not what I was looking for I could return it. Thanks to Rich's help, it was the right item and it arrived within 48 hours. The level of service was unprecedented and can highly recommend this company. I cannot praise them highly enough. Thank you so much. Jon
Reply from Direct Cutting
Hi Jon,

Thanks for taking the time to leave us this great review, we really appreciate it.

We're so glad you found what you were looking for and I'll pass on your comments to Rich.

Thanks again and we hope to see you again soon.

Raj
Andrew McHugh
Andrew McHugh 2023.03.16
     
Shipped fast, packaged well - good value for money, only needed a tiny bit of uni for a little job in the house.
Reply from Direct Cutting
Hi Andrew,

Thank you for taking the time to leave us a great five star review, we really appreciate it.

We're also glad to hear you had a great buying experience with us and look forward to seeing you again soon.

Raj
Matthew Edmonds
Matthew Edmonds 2023.02.22
     
1st class service and very helpful. Very professional and switched on. When I have a need for anything unistrut related these are the go to guys.
Reply from Direct Cutting
Hi Matthew,

Thanks so much for leaving us a 5 star review, we really appreciate it.

We're glad you had a great experience buying from us.

If there's anything else we can do for you in the future, please just let us know.

Raj
David Chung (Chinese Dave)
David Chung (Chinese Dave) 2022.02.21
     
Whenever you make a first order from any company online you are always worried that they won't deliver but these guys I cannot fault their service and customer care. There were issues with the courier losing my order but they followed up and replaced it the next day. The struts I received were cut to the exact length and finished properly at the ends. The workmanship and customer care are brilliant. I would definitely order again from here. Many thanks to Richard and the rest of the team.
Reply from Direct Cutting
Hi David,

Thanks for taking the time to write us a great review, we really appreciate it.

We look forward to seeing you again soon.

Raj
Mark Huddleston
Mark Huddleston 2020.12.20
     
Reply from Direct Cutting
Thanks Mark
PHILIP HYDE
PHILIP HYDE 2020.09.04
     
1st time ordering pre cut Unistrut. Small issue with delivery but was kept fully informed and turned up when they said it would. Strut was all cut spot on and nice clean cuts. Saved me hours of work. Would definitely use again.
Reply from Direct Cutting
Hi Philip,

Thank you so much for leaving us a great review.

We're glad you had a good experience with us and we hope to see you again soon.

Raj
Chris Wilkins
Chris Wilkins 2020.08.21
     
Fantastic service would highly recommend .
Reply from Direct Cutting
Hi Chris,

Thanks for leaving us a 5 star review.

We are thrilled that you found your buying experience with us to be a good one & our staff will be really happy to read what you wrote.

We look forward to seeing you again.

Raj

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