We had an appointment to get our passport done and the woman in charge of getting our passports was really rude! It's like we were bothering her. She made us redo the paperwork because we wrote it in blue. That was our fault. But there was NO reason to be so hateful. We walked out and went to another post office and they were awesome! Took care of us right away!
This is Samantha, a USPS worker. She’s consistently rude, acts like she knows everything, and doesn’t know how to deal with customers. The picture was shared here and taken from other people’s comments. Honestly, someone like that shouldn’t be in that position. Thank you
People don’t mind being rude and disrespectful this lady and her husband disrespected the young lady at the counter pleasant and helpful and her husband yelled and cursed the young lady. He is the type that would hit his wife shame on you and you having your children with you behaving that way
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Kim and Carlos. That’s it That’s all. Only reason 5stars.They are so NICE and HELPFUL. COA questions/change. If you visit both Here and Adamo location then you will understand why I put it in caps. Thanks girlie:) Thanks Carlos:)
Im giving 2 stars because Kim was very helpful and understanding and solved our problem immediately. But I have to admit this lady in the photo Sam ( I assume Samantha) was very rude, very bad attitude, not helpful. I asked for help since my mail was coming to my address she just went full attitude and didnt want to give me supervisor’s number so I can call and solve my problem. It doesnt matter what company you work for, you still have to make sure you give good customer service. I bet there are a lot of people who would want to work her position. Kim on the other hand Great!!!! Thank you Kim!!! ( by the way the photo is from another review about Sam)
Rude and borderline obnoxious. I have been mailing the same product in an envelope for 6 years, and all of a sudden it is considered a package, so the postage is now more than double. No hello, no thank you and clerk #41 refused to send another non-alcohol package due to some alcohol labeling. Will not return to this post office again and go out of my way for another.
This post office mishandled my mail for 3 whole months. I relocated, they asked me for proof of identity, after I do that.. they still did not send my mail to me completely. "Kim" impersonated her "Manager" to then have to admit she isn't a Manager. She was so careless. All she said on their behalf is "We already said we are sorry it was our mistake. I am done assisting you". Crazy right?!
DO NOT GO HERE. I had an appointment at 11:30 am for a new passport. I made and confirmed the appointment weeks in advance and arrived 5 mins early as per requested. Upon arrival, a clerk informed me that there was “actually no agent today” and that “they can help me across the street.” I go to the address I was provided where I then learned that instead of my appointment taking 15 minutes as stated on the website, that me and my toddler were going to have to stand in line at the CLERK OF COURT, on a Friday afternoon. We had to stand the entire time because it was so many people waiting that there were no places to sit. At first, I thought maybe it was due to the government shutdown but then I heard a clerk say that they were “self-funded” so the shutdown doesn’t affect them. I would think that if appointments are scheduled so far ahead that an establishment would make a courtesy call or at least send an email, not wait for somebody to show up only to push them out the door to the unholy hell that awaits them at the clerk of court. Just like everywhere else in Hillsborough, this place has no consideration for anybody else’s time or life, they simply just don’t care.
My mail is frequently being marked delivered but never being received. The post office won’t take responsibility for the mistakes.
Update: Still having the same problems and now, I have packages being returned to sender
Insanely rude for no reason, just walked up asking for a receipt so my package would be scanned in versus sitting, and the woman behind the counter was extremely rude, acting as if I’m inconveniencing her when it was empty as could be, a 2 second process shouldn’t be any sort of problem. Was in a good mood too - Terrible customer service
Such a waste of time regarding passport renewals. I came in on Monday 8/11 around 1:40PM to ask about passport renewals and a lady told me "we only take walk ins on Mondays between 10am-1pm" so I decided to wait. Today, 8/18 at 10 am I come in, mentioned the same thing and they tell me that they don't do renewals at the post office, only take the filled out application and mail it. I could've saved myself so much time by doing it online, and because I gave the benefit of the doubt to the post office, now I might not make my trip on time next month. Again, a huge waste of time
Not helpful at all the man at the desk refused to help me get a package that was delivered to the wrong apartment . No one lives at that address and he told me someone should live there if it was delivered there ? I told him no and he kept on saying there’s nothing he can do . Was very rude
I arrived for my passport appointment and the passport agent/usps employee was very rude for no reason throughout the whole process. Just because your day isnt going well doesn’t mean you can make ours feel like crap
I have a bad experience becouse I requested a mailbox service two weeks before and I paid for that but I haven't the mailbox number yet despite having gone twice asking for my mailbox number, not body call me
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