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Reviews ( 263 )
Thomas Potter
2024.07.22
Associates Nick and Ian were very helpful directing me to a pump for my automotive project. Park Hardware is becoming my best stop for getting the parts I need without going to the understaffed big box Depot waiting 20 minutes for help. Highly recommended!
Reply from Park Hardware
2024.07.22
Thank you so much for taking the time to leave a review, we're so happy to be of service, and glad we can save you time and get you the advice you need. We look forward to seeing you again soon!
Suely D'Andrea Vera
2024.07.18
I had the pleasure to meet Dr Lacroix over a decade ago when my Golden Retriever had double corneal ulcerations. she was brilliant and did a fabulous job. Excellent bed side manner.
I’m so happy she now has her own practice. I was also happy to hear that a friend was referred to her and that is how I found out about her practice. I wish you all the best ! You are really an artist in your profession. Best of luck.
Gerald Hufnell
2024.07.15
Excellent response time! Clean quality work!
Michael Sughroue
2024.07.15
Ryan and his team did an exceptional job. Highly recommend!!
Mary Ellen Anderson
2024.06.24
Ryan and Brian were wonderful. They were professional and explained what the issue was with my shower and gave me options with how to fix it. Highly recommend Park Plumbing! I will definitely call them again with an plumbing issues.
Reply from Park Hardware
2024.07.11
Mary Ellen,
Thanks so much for the awesome feedback! We look forward to servicing your plumbing needs in the future!
Nick Donoghue
2024.06.23
Chris and Kaitlin were super helpful with my deck project. Highly endorse this hardware store!
Reply from Park Hardware
2024.06.23
Thank you so much for leaving a review Nick, we are so happy to hear about your positive experience, and we hope to see you again soon!
Jeffrey Adams
2024.06.22
Reply from Park Hardware
2024.06.22
Thank you Mr Adams. We love Bosco and we want him to do well.
Laurie timm
2024.06.21
Absolutely superb job. Very neat and thoughtfully planned installation of high quality components. I was delighted when I came home and saw the quality of their work.
Reply from Park Hardware
2024.07.11
Thanks so much for the positive feedback, Laurie! We look forward to servicing your home in the future.
Tim Price
2024.06.20
Reply from Park Hardware
2024.06.21
Hey Tim, thanks for leaving a review! We'd love to know what it takes to earn that 5th star, we hope to see you again soon!
Brooke DeLiso
2024.06.14
Just took my dog here to get a spot on his eye checked. The entire staff was so friendly and nice. You can tell they really care about their patients. The doctor was also amazing and really took the time to explain everything to me in detail. I didn’t feel rushed at all. It was a great experience and I would highly recommend them!
Reply from Park Hardware
2024.06.14
Thank you! Dr Clara Williams is covering for me while I am at the Equine Eye meeting. She and my staff are the best!
Dr La Croix
Belinda T
2024.05.29
Poor poor service not once but twice I have gone into this local hardware store to source specific items in quantity and been so disappointed in the front counter assistance. Store was very quiet at 9am midweek and after not finding my item I asked for advise from the counter assistant who advised it was maybe over in a pointed direction by a wall. I eventually found the item of which I required multiple of and the sel pricing was upside down alongside multiple different prices so I went back and asked the counter assistant and she asked if I could bring the items to her for price check. I replied ‘all of them’? I asked for more assistance and she called and no one came. It’s ok I will go spend my $400 elsewhere. Sloppy counter service again here, so disappointing for our so called local hardware store.
Reply from Park Hardware
2024.05.29
Good afternoon Belinda, we are so sorry to hear about your experience at our store. At Park Hardware, we vocally advertise excellent service in all of our communication with the community, whether that be in our advertising or social media, we know that super service is the only thing that sets us apart from the big box stores and our other competitors. While we can't undo the experience you had, we will 100% commit to you that we will always be making our store better, learning from our mistakes, and always be training our team to provide better service. Our managers and ownership are aware of your review and will immediately make changes to our morning routines to better service customers during slower times when we have less staff, especially right after a long holiday weekend. Also, we've been updating all of our pricing on the shelves to be more competitive and while we go through the aisles we are fixing any issues with stickers and organization. I hope you're willing to call and speak with one of our managers about your experience at 410-647-4611 and ask for Mike or Chris, they would like to hear from you. We value each and every customer that walks into our store, and we hope you would be willing to let us make this right for you. We hope to see you again soon and show you that we really are the best local hardware store. Thank you for sharing your experience so we can get better, you have our promise that we will.
-The Park Hardware Team
Derek D
2024.05.28
Great customer service!!! I needed a 25 ft roll of a specific type of wire fencing, but was unable to find it at Home Depot, Lowe’s or Amazon. Park Hardware was the only place that could get it for me. I went to Park Hardware on a Tuesday to order it and I picked it up at the store Friday morning just 3 days later. Chris is the gentleman who helped me and he was fantastic. He even provided a much appreciated military discount.
Reply from Park Hardware
2024.05.28
Derek, thanks so much for sharing your story, we are so glad to have helped you find what you need! We look forward to seeing you next time!
Natalie I
2024.05.25
Recently had a hot water heater replaced with this company and had a great experience! They were very informative, quick, and respectful. We are also working with them on a new home we purchased to redo the entire house plumbing and kitchen. They have been wonderful to work with there as well and we look forward to the finished product! We would recommend this company to anybody who wants a reliable, friendly, and respectful team that does GREAT work!
Reply from Park Hardware
2024.07.11
Natalie,
Thanks so much for the 5-star review! We look forward to servicing your plumbing needs in the future.
Stewart B.
2024.05.25
friendly people, and they frequently have what I want, despite being small. This is especially true of hardware. I even found that they stocked bearings that fit the shaft of my delta table saw. Very impressive hardware selection, as well as the rest of what you expect in a hardware store. The people are always nice, professional and knowledgeable.
Cheryl Epperson
2024.05.22
Ryan was very professional and was willing to answer a lot of questions. Excellent work. Would highly recommend the company.
Jaime R
2024.05.22
Dr LaCroix is simply amazing. My dog suffers from an auto immune condition that attacks the eyes. Dr LaCroix was able to quickly get her into remission & keep her there. She's very throughout when giving explanations & instructions.She goes through all possible outcomes and really takes her time both with my dog & me. Her staff is exceptionally friendly to me & loving to my dog. I highly recommend this office to anyone who's dog has eye trouble.
Reply from Park Hardware
2024.05.23
Thank you so much for your kind words.
Kerry Maguire
2024.05.17
Quick and professional
Reply from Park Hardware
2024.07.11
Thank you for the 5-star review, Kerry!
Amy Pecker
2024.05.11
Dr. La Croix save my dogs life. My 14 year old Cavi had an eye Ulcer that became infected. Although I took her to my local vet twice the infection became so bad that she has a corneal rupture.
My Cavi has Congenital Heart Failure so any sort of operation was not an option.
Dr La Croix single handely saved me from putting my dog down and fixed her rupture. Not only did she answer all my obsessive calls and emails immediately, her staff was super sweet and helpful.
Wish she could be my vet for everything!
Reply from Park Hardware
2024.05.11
Thank you for your kind words but you did all the hard work with the eye drops. Dr La Croix
Megan Crout
2024.05.01
Brian and Sam definitely earned 5 stars and were the epitome of professional. Very communicative - explained everything they were recommending and why. Very thorough - looked not just at the problem but the overall system. And very punctual - arrived when they said they would and let us know when they were on the way. Not only all that, but they were extremely polite and happy to answer any questions I had. Would recommend them for sure!
Reply from Park Hardware
2024.07.11
Megan,
Thanks so much for the feedback! We are grateful to have you as a happy customer.
Carly Smith
2024.04.25
Absolutely great experience. Brian and his team quickly identified an issue that could’ve caused major problems for our plumbing. They got here within the specified window, and stayed all day until the job was done. He explained everything clearly and got the work done in an efficient and professional manner. 100% trust in this company and will absolutely contact them if any other issues with our home arise.
Reply from Park Hardware
2024.07.11
Carly,
Thank you for the awesome feedback! We are so grateful to have you as a satisfied customer.