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Reviews ( 415 )
Zach E
2024.07.15
They were able to get me scheduled next day during summer time. Came out quickly, them and the office had great communication on their arrival status, and for what to expect from their time.
They found the issue, provided me free refrigerant to fill what was lacking, and were straightforward the whole time.
Update: Refrigerant ran out 2 days later, which I knew was possible.
We got a replacement AC unit scheduled, and they offered to bring by a portable AC unit for our child’s room so they could stay cool.
Very nice of them!
Thanks Zach, we appreciate you taking the time to post a review and we look forward to installing your new HVAC system.
Kendra Yee
2024.07.11
Daniel came out to evaluate a poor functioning A/C unit. He was able to get my unit up and working in no time. Very happy once again with Preferred Air!
Thank you Kendra, if there is anyway we can help in the future please let us know. We appreciate you taking there time to post a nice review
angel king
2024.07.01
The lady who answered the phone also answered all questions that I asked and was very helpful and patient with me
Hi Angel was there a reason specifically that we got a three-star review If we did answer all of your questions? Reduce drive for five Star service so I was just curious please feel free to call me too
Theresa Hiller
2024.06.28
Super service, thanks for all the work you’ve done for us.
Thank you Theresa, we appreciate your continued trust and confidence
Jason Padilla
2024.06.25
thank you Jason and thank you for trusting Preferred Air
Talia McDemott
2024.06.15
Super honest and thorough. I appreciated the ability to communicate via text, phone, and email. Would highly recommend.
Thank you so much Talia for the awesome review! we appreciate you, we loved Jango too!
Vikram Shah
2024.06.06
Thank you Mr Shah!
Kelsey Knapp
2024.06.05
We have been using Daniel and Preferred Air for a couple of years after a friend referred us and we have been extremely happy with the quick response time, quality work and expertise of the entire team. What really earned our trust was when he talked us out of buying a new ac unit and encouraged us to optimize the duct work instead and see if that changed anything which it did. We have now entrusted Daniel and his team with three of our properties and when it comes to ac in Arizona, you don't want to mess around! They are family owned and operated and I would absolutely refer Preferred Air to anyone looking for ac service!
Thank you for your kind words and trust in our team at Preferred Air! We’re delighted to provide honest and quality service for your properties, and we appreciate you!
Donna L
2024.05.31
Thank you for the 5-star rating! We appreciate you Donna
Camilla Liddell
2024.05.23
Very professional, ethical, reliable...goes the xtra mile and more for customer satisfaction!!!! HONEST PEOPLE AND CARING!!!
Hard to find contractors today with pride in their work. Daniel especially amazing person and tradesman. GREAT TEAM
WOULD RECOMMEND THEM HIGHLY!!!
Thank you Camilla, you and Mike are extremely kind and big hearted, we appreciate you guys!
Dean Willis
2024.05.23
Fernando was so professional and knowledgeable about doing his job.
Thank you Dean! We appreciate you and Fernando for sure!
cameron ribail
2024.05.22
Great company. Stellar customer service, and friendly and knowledgeable service/installation crew. They were able to do a full replacement for us in a single day.
Thank you Cameron, and thank you for choosing us!
cathy josie
2024.05.22
Love doing business with this company! I feel so blessed to have Preferred Air take care of my properties 🌵
Thank you
Cathryn Bendure
2024.05.22
Professional, timely, caring, intelligent - only good things to say!
Thank you Cathryn, we strive to provide a positive experience. We appreciate you taking the time to post a nice review!
Jennie Duvall
2024.05.21
Prompt efficient polite
Thank you Jennie!
James harris
2024.05.15
Extremely Satisfied
Thank you Mr Harris
Ernie Frasquillo
2024.05.14
Installation crew courteous, they explained what they were doing during the installation. Crew laid down drop cloths to protect the floors and they cleaned up everything before leaving. Really pleased with the installation of the mini split.
Thank you Ernie, it was our pleasure!
Lisa Rodriguez
2024.05.06
Honest, dependable and the only company you want to do business with. I typically don't do referrals but this company takes care of its customers.
Thank you Elizabeth, we do care and we appreciate you taking the time to do a review for us!!
sandra flanagan flanagan
2024.05.03
One of these rare cases where all the positive reviewers here were right. We installed a new AC unit and got the best price, extended free maintenance, everything finished on time, very inexpensive change in the duct system that completely changed the airflow and made it easier to heat up and cool down the house, they were the only company that did very detailed AC load calculations before recommending a new unit. Thank you Ty, Daniel, Samantha and Fernando!
Wow what a review! Thank you Sandra that made our day we are so pleased that you are happy with our company and the service you received. Thank you so much for the kind and awesome review
Justin Osuna
2024.04.30
I always use these guys they have fair prices and do honest work.
Thank you Justin we appreciate You taking the time to post such a kind review.