VALoansTexas.com Reviews

My family can’t say enough how a huge blessing Shirley was in the purchase of our home. You guys truly have an angel on your team. I would not recommend any veteran using a different lender than Shirley. This our second loan with Shirley and she is a true blessing. If we ever purchase another home she will be our go to for sure. With her knowledge with VA Loans and her professionalism. Cross Country Mortgage will be a huge competitor in the mortgage world. Thank you Shirley for everything you have done for us on our house buying process. Just a true blessing for us and our family. Thank you. Jerimiah hays

The team, Shirley and Heidi specifically, were absolutely amazing. Always keeping me well informed and even going the extra mile and finding me better home insurance. Thank you!!

This was my fourth home purchase. Shirley and everyone at CCM was so engaged and available for questions throughout the entire process even as I changed mortgage products. By far the most simple and well-serviced of all my home purchases.

I recently had the pleasure of working with Shirley and the VALoans Texas team on a home purchase for one of my clients. They got the financing done in record time, which was crucial in saving the transaction. Their communication throughout the process was excellent, and my client was extremely satisfied with the service provided. Highly recommend!

Looking for a VA Loan? Look no further! Shirley and her team were amazing throughout the whole process! They constantly kept us updated and communicated with us throughout all the steps. We were declined previously and they really helped us out, just when we were about to give up, we found Shirley and her team. We even closed 4 days earlier! Great experience, 5 stars and totally recommend.

Shirley Mueller at CrossCountry Mortgage is God sent. She is extremely VA loan knowledgeable and was able to take over from another Company I left and got my loan to close in about 7 days. If I could give her 100 stars I would.

Process was easy and staff were great

Shirley and her team are wonderful! As a first time home buyer this process was extremely frustrating and tiring. I went through two other mortgage companies before finding Shirley and her team. Their attention to detail was amazing. They are kind and understanding and really care about the things that you care about. They take the time to listen and are there to help you work through anything that might arise. As long as you are 100% open and honest with them I truly believe there is nothing that they cannot achieve. I 100% recommend her and her team to anyone looking for a mortgage. She is a blessing to me and my family, I thank god everyday for her we would not be where we are today without her and her teams assistance!

I found Shirley several months ago by way of a house I was interested in buying. The seller recommended her as a VA lender. I contacted Shirley to request some loan options given that interest rates were historically high. Shirley sent me a spreadsheet that laid out about 5 loan options and broke down all of the numbers within those options. I could change parts of the spreadsheet to explore various scenarios. This all happened after I had already been working with another lender. Shirley won my business because of how she made everything so transparent and shared the best rates without me having to shop other lenders. I was able to evaluate all of my options easily and decide what made the most sense for our family. She told me all about rate but down options and we decided on structuring our loan and offer to the seller, requesting a seller-contributed buy down amount in lieu of a price reduction. That made all the difference in our new home being affordable, despite the current high rates. We were ready to close well ahead of schedule and working with her team was absolutely stress-free. Shirley is a straight shooter and works for her clients’ needs. Give her a call!

Shirley was great!! She answered all of our questions and helped us understand how to get the best rate! The process was quick! Would highly recommend Shirley and her team!

Shirley and her team do an awesome job with the loan process. They are very informative on every step of the process.

Great service from Shirley and Karolina! They were very attentive, helpful, and always answered me. Anything I needed, or questions I had, they were there!

I have worked with many lenders over my 20 years of being a realtor, and I have to say working Shirley Mueller was absolutely the best experience! We had a very short closing, and Shirley and her team were nothing less than spectacular! The process was easy and stress free for my buyers from the beginning all the way to closing. I can't wait until our next transaction together!

It was an amazing experience working with Ms. Mueller on obtaining financing our project from birth, now OUR HOME!! As a Military Veteran, understanding trust and true dedication to orders given, this young lady exemplified the courage and commitment to seeing this request given to her by my wife and I to see this project through from inception to completion. Ms. Mueller, we can’t thank you enough for a job well done and I would HIGHLY recommend you to anyone especially my Military Veteran Family, seeking a well qualified professional person to help finance their dream home or any project they wish to pursue. Thanks again Ms. Mueller and I personally wish you the very best in your career.

Smooth process and very friendly

Perfect transaction with superb communication. Thank you!

Shirley Mueller and Karolina Wong were the absolute best. They were both very attentive and informative throughout the entire loan process. Closing our loan was a breeze. They went through the loan process step by step and returned feedback within a few hours each day. Highly recommend. Five stars doesn’t even hold a candle to the work they put in. Thank you guys very much !

I initially researched lenders who support Veterans. We were so glad it all worked out great! Shirley and her team exceeded our expectations! Her and her team made the transaction as smooth as possible. It was clearly visible that everyone had so much experience and knowledge. They kept us up to date the whole way. Her team was even able to work with our realtor to have the best negotiation and closing terms possible. The closing date came in exactly as planned and we were very happy about it! Definitely when looking around I recommend to give her a call! You won’t regret it. She even helped fill out the application through a phone call! She always made time to reach out to us whenever we had any questions about the process. My husband and I are first time homebuyers. This was actually the second time we tried looking for a home. But this time with Shirley and her team at Guaranteed Rate. This lender was always prompt and clear throughout the process. We feel blessed to finally have our own home. We are forever grateful for Shirley and her team.

Shirley and her team have been amazing through the purchase of our new home. Everything went so smooth and quick. I loved this whole process and how helpful everyone was!

SHIRLEY WAS SO PROFESSIONAL AND KNOWLEDGEABLE IT MADE THE FINANCIAL PART OF BUYING A NEW HOME SO EASY. I'M GLADE I WENT TO HER FOR OUR NEW LOAN, SHE WAS GREAT.