VALoansTexas.com

VALoansTexas.com Reviews

Excellent rating
4.9
68 reviews Verified
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Reviews (68)
Ian Mastaw
Ian Mastaw
2024.04.17
Process was easy and staff were great
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Jonathan Stafford
Jonathan Stafford
2024.03.11
Shirley and her team are wonderful! As a first time home buyer this process was extremely frustrating and tiring. I went through two other mortgage companies before finding Shirley and her team. Their attention to detail was amazing. They are kind and understanding and really care about the things that you care about. They take the time to listen and are there to help you work through anything that might arise. As long as you are 100% open and honest with them I truly believe there is nothing that they cannot achieve. I 100% recommend her and her team to anyone looking for a mortgage. She is a blessing to me and my family, I thank god everyday for her we would not be where we are today without her and her teams assistance!
Reply from VALoansTexas.com 2024.03.22
Thank you so much for sharing your experience with us! We're thrilled to hear that Shirley and the team were able to make your first-time home buying process smoother and more manageable. We understand that navigating the mortgage process can be overwhelming, and we're dedicated to providing personalized attention and support to each of our clients. Your kind words mean the world to us, and we're grateful for the opportunity to assist you and your family on this journey. If you ever need anything in the future, please don't hesitate to reach out. We're here to help.
Annissa Valencia
Annissa Valencia
2024.01.26
I found Shirley several months ago by way of a house I was interested in buying. The seller recommended her as a VA lender. I contacted Shirley to request some loan options given that interest rates were historically high. Shirley sent me a spreadsheet that laid out about 5 loan options and broke down all of the numbers within those options. I could change parts of the spreadsheet to explore various scenarios. This all happened after I had already been working with another lender. Shirley won my business because of how she made everything so transparent and shared the best rates without me having to shop other lenders. I was able to evaluate all of my options easily and decide what made the most sense for our family. She told me all about rate but down options and we decided on structuring our loan and offer to the seller, requesting a seller-contributed buy down amount in lieu of a price reduction. That made all the difference in our new home being affordable, despite the current high rates. We were ready to close well ahead of schedule and working with her team was absolutely stress-free. Shirley is a straight shooter and works for her clients’ needs. Give her a call!
Reply from VALoansTexas.com 2024.01.30
Annissa, Thank you so much for your thoughtful review! I'm thrilled that the transparent loan options and collaborative decision-making process made your home buying experience stress-free. I'm grateful for your trust and look forward to assisting you in the future. Enjoy your new home!!
Jill Cisneros
Jill Cisneros
2023.12.22
Shirley was great!! She answered all of our questions and helped us understand how to get the best rate! The process was quick! Would highly recommend Shirley and her team!
Reply from VALoansTexas.com 2023.12.29
Thank you Jill for your thoughtful review. We appreciate the opportunity to help you and your family with your VA home loan once again! Happy New Year to you and your family!
Arnold Gomez
Arnold Gomez
2023.11.30
Shirley and her team do an awesome job with the loan process. They are very informative on every step of the process.
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LUIS SMITH
LUIS SMITH
2023.11.24
Great service from Shirley and Karolina! They were very attentive, helpful, and always answered me. Anything I needed, or questions I had, they were there!
Reply from VALoansTexas.com 2023.11.30
Thank you Luis for your thoughtful review! We enjoyed working with you and your realtor to help make this dream possible for you! Happy that I was able to help you utilize your VA home loan benefit to make this purchase happen!! Thank you very much for entrusting us in your mortgage needs. We hope you enjoy your new home!
Gina Chaney
Gina Chaney
2023.10.11
I have worked with many lenders over my 20 years of being a realtor, and I have to say working Shirley Mueller was absolutely the best experience! We had a very short closing, and Shirley and her team were nothing less than spectacular! The process was easy and stress free for my buyers from the beginning all the way to closing. I can't wait until our next transaction together!
Reply from VALoansTexas.com 2023.10.24
Thank you Gina for your wonderful review. My team and I are so happy we were able to get this VA loan done in such a fast time frame! It was a pleasure to work with you and I look forward to helping you and anyone you know in the future.
Les Ayers
Les Ayers
2023.09.29
It was an amazing experience working with Ms. Mueller on obtaining financing our project from birth, now OUR HOME!! As a Military Veteran, understanding trust and true dedication to orders given, this young lady exemplified the courage and commitment to seeing this request given to her by my wife and I to see this project through from inception to completion. Ms. Mueller, we can’t thank you enough for a job well done and I would HIGHLY recommend you to anyone especially my Military Veteran Family, seeking a well qualified professional person to help finance their dream home or any project they wish to pursue. Thanks again Ms. Mueller and I personally wish you the very best in your career.
Reply from VALoansTexas.com 2023.09.29
Leslie, Thank you so much for such an incredible, thoughtful review. We enjoyed working with you and your wife on this huge purchase to secure your dream come true! We love helping Military Veterans purchase homes for themselves and their families. Its truly rewarding and so happy we got to help you during your home journey. Take care and enjoy your new home!!
Josh Maynard
Josh Maynard
2023.09.08
Smooth process and very friendly
Reply from VALoansTexas.com 2023.09.22
Josh, It was great working with you on your VA home loan. Thank you for very much for entrusting Shirley and Team with your VA mortgage. We wish you the very best with your new home!
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Angel Brown
Angel Brown
2023.09.08
Perfect transaction with superb communication. Thank you!
Reply from VALoansTexas.com 2023.09.22
Thank you for the positive feedback! We enjoyed working with you and your Veteran client with this smooth VA transaction! We hope to work with you more on future real estate transactions.
Courtney Rosa
Courtney Rosa
2023.08.19
Shirley Mueller and Karolina Wong were the absolute best. They were both very attentive and informative throughout the entire loan process. Closing our loan was a breeze. They went through the loan process step by step and returned feedback within a few hours each day. Highly recommend. Five stars doesn’t even hold a candle to the work they put in. Thank you guys very much !
Reply from VALoansTexas.com 2023.08.19
What amazing, kind words. Thank you for the feedback. Shirley Mueller and the team are very grateful to have had the opportunity to serve you and your family with your financing of your home mortgage! Take care and best wishes to come.
M XH
M XH
2023.08.10
I initially researched lenders who support Veterans. We were so glad it all worked out great! Shirley and her team exceeded our expectations! Her and her team made the transaction as smooth as possible. It was clearly visible that everyone had so much experience and knowledge. They kept us up to date the whole way. Her team was even able to work with our realtor to have the best negotiation and closing terms possible. The closing date came in exactly as planned and we were very happy about it! Definitely when looking around I recommend to give her a call! You won’t regret it. She even helped fill out the application through a phone call! She always made time to reach out to us whenever we had any questions about the process. My husband and I are first time homebuyers. This was actually the second time we tried looking for a home. But this time with Shirley and her team at Guaranteed Rate. This lender was always prompt and clear throughout the process. We feel blessed to finally have our own home. We are forever grateful for Shirley and her team.
Reply from VALoansTexas.com 2023.08.10
What an amazing review!! Thank you for your detailed feedback. We enjoyed working with you both to accomplish your homebuying goal. We want to thank you for trusting us with your VA mortgage and truly are grateful to be a part of this transaction. Thank you for sharing your experience with others looking for a VA loan. We wish you the very best. Shirley & Team
Priscilla Roders
Priscilla Roders
2023.08.09
Shirley and her team have been amazing through the purchase of our new home. Everything went so smooth and quick. I loved this whole process and how helpful everyone was!
Reply from VALoansTexas.com 2023.08.09
Priscilla, We enjoyed working with you and your husband to accomplish your VA home loan home buying goal! Thank you for entrusting us with your big purchase. We hope you enjoy your new home and wish the very best yet to come.
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Bob Waddell
Bob Waddell
2023.08.08
SHIRLEY WAS SO PROFESSIONAL AND KNOWLEDGEABLE IT MADE THE FINANCIAL PART OF BUYING A NEW HOME SO EASY. I'M GLADE I WENT TO HER FOR OUR NEW LOAN, SHE WAS GREAT.
Reply from VALoansTexas.com 2023.08.09
Bob, Thank you for your feedback! We loved helping you and your wife with your beautiful home purchase. We are appreciative to have the opportunity to help you with your VA home loan purchase. Thank you for entrusting us with your mortgage needs.
Jack Bowles
Jack Bowles
2023.08.07
Shirley is a winner and is absolutely the very best at what she does! I highly highly recommend her to anyone needing a home loan. Thank you so much Shirley god bless you <3
Reply from VALoansTexas.com 2023.08.09
Jack, it was such a pleasure working with you and your family accomplish this life changing goal! I am so grateful that we got to be a part of that and help you utilize your VA home loan benefit. Take care and God bless.
Tyler Camps
Tyler Camps
2023.08.04
Shirley and her team were fantastic in the upmost professional manner. They helped guide me throughout the entire loan process flawlessly.
Reply from VALoansTexas.com 2023.08.07
Thank you Tyler for your kind review. We truly enjoyed helping you obtain your VA home loan. Your trust in us means a lot and want to thank you for entrusting us with your VA loan. Congratulations!
XWolven
XWolven
2023.04.30
Shirley is so great, we've stayed in touch since my first home purchase 10 yrs ago. I've since bought two more homes. She's so knowledgeable with military benefits!
Reply from VALoansTexas.com 2023.05.19
Thank you for your review! I am so grateful that I was able to help you and your family once again with a VA home loan. I hope you enjoy your new home and looking forward to reconnecting sometime soon!
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MISS MIAMI REALTY
MISS MIAMI REALTY
2023.04.25
Shirley was an absolute pleasure to work with. Her process was very thorough and simple for my Buyer . She was knowledgeable and helpful! I will definitely work with her again!
Reply from VALoansTexas.com 2023.04.25
Thank you for your wonderful review! Our team enjoyed working with you and you took amazing care of our Veteran buyer. I appreciate all your work and look forward to working with you again in the near future!
Gavin Skyers
Gavin Skyers
2023.04.25
The team at guarantee rates is very effective, with a few months after first contact we closed on what I consider a beautiful home. Thanks again guys really appreciate you all.🫡
Reply from VALoansTexas.com 2023.04.25
Thank you, Gavin for your 5 star review! It has been a blessing to work with you on this VA home loan. We are so happy for you and happy we were able to get you into a VA mortgage that fits your budget and needs. Thank you for entrusting me in your VA home loan needs.
Marketa Burnett
Marketa Burnett
2023.04.07
This was probably the best home buying experience ever. From start to finish the process was smooth and nonstressful. Shirley and Karolina was a blessing to work with, and provided excellent communication throughout my home purchase.
Reply from VALoansTexas.com 2023.04.11
Thank you for your incredible review! We are grateful to have had the opportunity to help you obtain financing for your home using your VA home loan benefit. We appreciate your business and wish you the very best to come. Congratulations!