Verified Company
Desire Auto Services is the worst auto service in Dubai. On February 1, 2023, my Ford Escape broke down. I took it to Desire Auto in Al Quoz to fix my car and after the inspection, they discovered a coolant leakage (heater hose T joint) and a few minor issues such as the front suspension lower arm bushes and a drive train (front left axle assy, seal, nut, and transmission oil, etc) that was not properly repaired. Also, when they returned my car, I opened the engine and discovered that the bottom cover was missing. I called them and asked about the cover; they said it wasn't there before, but I'm 100% certain and argued with them that there was a cover which I saw during the break down and that oil leakage was stuck in that cover, which is called Engine bottom shield.
Now last month November, I had an AC cooling problem, which I reported to AG cars; they did the inspection and fixed the problem; but during their inspection they found leakage in Heater core hose T joint which they couldn't find the spare number and I usually give my car service to al Tayer and they did full inspection and gave all the details which Coolant leakage heater core T joint has leakage, axle shaft oil/grease leak, suspension inner ball joint which is worn out and engine underneath shield (cost of engine shield is AED 1639.00) is missing from Desire Auto service.
To be honest, I know nothing about cars, but I discovered these issues on my invoices from both Desire Auto and Al Tayer Service Inspection Report, which all had the same issues. For all of this, I paid AED 10,732 to Desire auto repair on February 2023, so please wary of this Desire auto service. We put our trust in auto services, but some of them take advantage of it.
