Verified Company
No responds
They dont answer to e-mail or whatsapp. I dont think I Will get my order. Very disappointing
Datum ervaring: 15 December, 2025
Datum ervaring: 15 December, 2025
Antwoord van Designerlab
2025.12.16
Hi Sas, we're sorry for your experience. Please reach out to our customer service so we can resolve this issue promptly. We genuinely want to make things right for you.
used to be good. now is a scam
Order wrongly delivered. Another order not delivered. No reply on emails. On whatsapp very slow replys and now no reply at all.
Datum ervaring: 13 December, 2025
Datum ervaring: 13 December, 2025
Antwoord van Designerlab
2025.12.13
Hi Drerri, we’re sorry for your experience. Please reach out to our customer service for assistance with your orders. We’re committed to resolving this issue promptly.
PLEASE NOTIFY CUSTOMER SERVICE WHATSAPP ABOUT NEEDING TO FIND OUT WHATS HAPPENED TO MY SHIPMENT.THAN
DESIGNERLAB.NL Please can you make sure ur Customer Service WhatsApp gets back to me this is very Important. I've sent Messages but no reply I have a shipment with Post nl that just says expected they need to contact post nl and find out what's happened to my shipment I don't wanna have to spend over 120.00 on Monday if there's a possibility I'm still going to Recieve this Shipment. Please do all you can. Thanks so much. It should of been Accepted by Post nl by now and still says the same.
Datum ervaring: 12 December, 2025
Datum ervaring: 12 December, 2025
Antwoord van Designerlab
2025.12.12
Thank you for reaching out. Please contact our customer service directly for assistance with your shipment, and they'll work to resolve this as soon as possible. We appreciate your patience and understanding!
Never again
In the beginning all was good. Orders arrived on time.
Now 1 order wasn't even posted. I contacted them but nothing happened and they just ignored me. Never received the parcel.
Nevertheless I ordered again and just half the order arrived. I mean wtf.
Again contacted them and got ignored. Now they don't even read my messages.
Datum ervaring: 01 December, 2025
Datum ervaring: 01 December, 2025
Antwoord van Designerlab
2025.12.12
Hi Andreas, we’re sorry for your experience. This shouldn't have happened. Please contact our customer service so we can address this issue and resolve it for you promptly. Thank you for letting us know.
I've been a customer for three years and wouldn't switch to any other for anything. Plus, I have a bro who personally assists me via WhatsApp, offering reliable and responsible guidance. He's my bro! I highly recommend Designerlab. Excellent service, very high-quality products, and unbeatable prices.
Scam Scam
It's a scam; they neither send orders nor respond to WhatsApp messages.
Datum ervaring: 11 December, 2025
Datum ervaring: 11 December, 2025
Antwoord van Designerlab
2025.12.11
Hi David, we're sorry for your experience. Please contact our customer service team directly so we can investigate this issue and assist you promptly.
Scam! Bestel hier niet!
Bestelling wordt niet geleverd, nu na een week niets meer gehoord. Geld = weg
Edit: meer dan een maand later nog niets ontvangen, behalve brutale taal vanwege mijn review.
Scam! Do not order!
They don't deliver, even after one week. Money = gone
Edit: just more then one month later still not received anything, only an inappropriate reaction cause of this review.
Indien ik mijn bestelling alsnog ontvang zal ik dat hier laten weten.
Veľmi negatívna skúsenosť, poslal som peniaze a odvtedy vobec nekomunikujú, neozývajú sa, pýtali sa na raz na číslo objednávky, dal som im ho s odvtedy nezdvíhajú telefón, neodpisuje ani na whatssapp ani na emaily. Ak sa to zmení, tak zmením svoju recenziu, no tu pravdepodobne prídete o svoje peniaze. Ešte som si priplatil za extrémne rýchle doručenie a ma ignorujú.. klasický scam.
Bestelling
Een week geleden een pakketje besteld en betaald, maar helaas nog niets gehoord of ontvangen. Slechte communicatie zorgt voor frustratie. Hopelijk wordt dit snel opgelost.
Datum ervaring: 11 December, 2025
Datum ervaring: 11 December, 2025
Antwoord van Designerlab
2025.12.11
Bedankt voor het delen, Stefan. Dit klinkt niet zoals het hoort. Neem alstublieft contact op met onze klantenservice, zodat we dit zo snel mogelijk kunnen oplossen.
Company just pretends that resolves problems
The company answered my feedback by recommendation to contact their customer service. I contacted the service several times by e-mail and WhatsApp and there was no reaction. So these answers to negative feedback are just a fog screen covering their scam. Beware.
Datum ervaring: 10 December, 2025
Datum ervaring: 10 December, 2025
Antwoord van Designerlab
2025.12.11
Martin, we sincerely apologize for your experience. Please reach out to our customer service again, as we aim to resolve issues promptly. Your feedback is valuable, and we’ll work to improve our communication. Thank you for bringing this to our attention.
Scam
is a total scam. no matter how much you write by mail or what's never show signs of life. the worst page of all.
As the original sign says, NEVER RESPONSE TO THE MAILS, I have written to you several times.
... You just answer around here to make it look like you're worried but it's all lies.
3rd update: I have already written to you many times and nothing. stop answering here and fix things well
Datum ervaring: 05 December, 2025
Datum ervaring: 05 December, 2025
Antwoord van Designerlab
2025.12.11
Pete, we’re sorry to hear about your experience. Please reach out to our customer service team directly so we can assist you properly. We truly want to resolve any issues you’re facing. Thank you for your patience.
