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Reviews ( 503 )
Jon Shurigar
2024.12.27
Derek arrived when scheduled. He professional and knowledgeable. He had the problem diagnosed and corrected in short time. When the roof was replaced they put on a vent with a screen. It was eventually completely blocked. Dryer works fine now.
Thank you so much for taking the time to share your positive experience with Derek! We're thrilled to hear that he was able to diagnose and correct the problem with your dryer swiftly and professionally. It's great to know that everything is working fine now.
We're also glad to have been able to address the issue with the vent screen. We are dedicated to providing efficient and effective solutions and your feedback is invaluable in helping us maintain our high standards of service.
If there's ever anything more we can do for you, please don't hesitate to reach out. Thank you once again for choosing our company. We look forward to assisting you with any future needs.
Paul Cherabie
2024.12.23
Showed up on time, did a great job, were professional and knowledgeable.
Thank you for the glowing feedback, Paul!
Stephen Browder
2024.12.16
Great experience! Definitely recommend.
Thank you for the kind review and recommendation, Stephen!
Donna Siegmund
2024.12.16
The technician was polite and thorough. The carpets look great. I am so pleased with the job.
Thank you for choosing Denver Pros for your carpet cleaning, Donna! We're proud to know we could provide yo with exceptional work and hope to clean your carpets again in the near future!
Carl Ramir
2024.11.18
I have been using Denver Pros for years now and never looked back. They are so professional and knowledgeable. The work is always amazing! They always make me feel valued. I definitely recommend them!
Thank you for taking the time to leave a review, Carl. It’s always great to hear about consistent, professional service that leaves such a positive impression. Thank you for trusting us!
Emily Cookson
2024.11.18
Another great experience with Luis at Denver Pros. We are repeat customers after we tried cleaning by ourselves - several episodes of our two elderly cats peeing on our brand new carpet, but the Rug Doctor we rented did not do the whole job. When I called Denver Pros, I got an estimate right away and they had an opening the next day. Luis did a very professional, neat, and fast job with our carpet. He took care of our problem, explained everything he was going to do, and said how long it would take to dry. He was efficient, polite and professional. THANK YOU! The price was very reasonable for the space as well. You can’t compare it to renting a Rug Doctor because that is only as hot as the water in your tap, and Denver Pros has a machine that injects steam and enzymes into the rug and rug pad for way deeper, more consistent cleaning. We will keep the cats out of the basement going forward, but if we do have another issue, we know who to call: Denver Pros!
Emily, Thank you so much for taking the time to leave us a five star review with your feedback! We're glad to hear we were able to help and that you were satisfied with our carpet cleaning service!
Kathy Kesner
2024.11.13
Working with Denver Pro’s is so easy. Just tell them the services that you need and they take care of everything. I had my carpet cleaned and dryer vent cleaned. Both of the pro’s were on time, knowledgeable and professional. I will definitely use them again
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's our goal to make the process as seamless as possible for our clients, and we're glad to know that you found our services convenient and professional. We're looking forward to serving you again in the future. If there's anything specific you need, please don't hesitate to reach out. Thanks again for choosing Denver Pro’s!
Don Brown
2024.10.07
Luis nailed it! Very carefully cleaned our carpets! Very professional and friemdly! Very efficient! All-in-all a great experience!
Thank you so much for your wonderful review! We're thrilled to hear that Luis provided such a professional and efficient service. Our team strives to ensure each customer has a great experience, and it's rewarding to know we hit the mark with you. We’ll be sure to pass along your kind words to Luis. We look forward to serving you again in the future!
Lindsay Stuck
2024.10.03
Super disappointed as they had to reschedule twice and 15 mins before our second scheduled time they said they weren’t able to come anymore and would need to reschedule. I had communicated prior in the week that we had a timeline and needed them done by Friday due to an event we were hosting on Saturday. We rearranged our schedules, moved all our furniture, took off work, and got our dog set up elsewhere in preparation. I’m not one to write a negative review but this really put us in a bind in multiple ways.
Thank you for sharing your feedback with us Lindsay. We're truly sorry for the inconvenience this caused and understand how frustrating this must have been, especially given the importance of your timeline with your event on Saturday. We did everything we could to accommodate your request to have the job completed by tomorrow, October 4th, including offering availability yesterday morning, today at noon, and again late this afternoon. Unfortunately, a software error caused our calendar to be overbooked for the week, and we sincerely apologize for the impact this had on your schedule. We understand the frustration this has caused and deeply regret the disruption. Thank you for your understanding.
Sonia McAfee
2024.09.30
Thank you for the great feedback, Sonia!
Matt Tomkowicz
2024.08.21
This company has no idea what they are doing. I attempted to schedule a dryer vent cleaning and not only did they give me the run around with scheduling, they were going on about getting on the roof. Our dryer vent is maybe 8 feet off the ground and comes straight out of the wall. Save your time and look elsewhere.
OleG K dnb
2024.08.14
Great service would use them again
Thank you for your feedback and leaving a review! We're only a phone call away the next time you're in need of our services!
Joyce Arnason
2024.08.12
They arrived on time, were knowledgeable about the project and quickly took care of our carpets. They were polite, and were finished in record time. Our carpets look like new!
Thank you for your review! We're happy to hear that the team was punctual, knowledgeable, and efficient in taking care of your carpets and that you were satisfied with our carpet cleaning service in Aurora, CO!
Steve Moore
2024.08.05
After looking at the reviews of several companies to clean and polish our hardware floors, we settled on Denver Pros Cleaning Service. Their communication and responsiveness prior to the job was excellent. And the two young men that did the work were extremely professional, courteous, and thorough. We could not be happier with how they brought our floors back to their original beauty. We will refer them for sure, and will definitely use them again in the future.
Thank you, Steve! We appreciate you taking the time to share your experience you had with our company. We're glad to hear that we were able to help and that you were satisfied with our service. Your trust and support is invaluable to us - thanks again!
TOM CLARK
2024.07.15
Derik was very knowledgeable and very thorough. I would highly recommend!
Thank you for your feedback! We're glad to hear that the service was knowledgeable and thorough. Your recommendation means a lot to us, and we're happy to have met your expectations. We look forward to serving you again!
Joseph Hose BCC
2024.06.28
Hired Denver Pros in March to clean the dryer vent. 2 months later I was notified by a dryer repairman that the vent had no airflow and was a fire hazard. I contacted Denver Pros to come out and check the vent since they had just cleaned it. They made 3 appointments with me and failed to show for all
Of them. I will never use this company again. Nor will I recommend them. They do not stand by their work.
Thank you for the kind words, Joseph! We look forward to serving you again in the future.
Janet Mansfield
2024.06.25
My windows look great. I would definitely recommend Denver Pros. I will be using them in the spring for my carpets and my windows.
Thank you for your review! We're glad to hear that your windows look great, and we appreciate your recommendation. We're looking forward to helping you with your carpets and windows in the spring!
Kathy Rivard
2024.06.10
I was very.
Satisfied with everything.
Thank you for taking the time to leave a five star review!
Barbara Ochs
2024.05.20
My carpet was cleaned by magic steam cleaners. Apparently this company was bought out or joined Denver pros cleaning. Luis and his brother did an awesome job. My carpet looks brand new. It is twelve years old. Last commercial cleaner did a awful job. Luis and his brother, were courteous and professional.
Dear Barbara,
Thank you for taking the time to leave such a positive review! We're delighted to hear that Luis and his brother did an awesome job on your carpet. It’s great to know they made it look brand new despite its age.
You’re right—we have recently merged with Denver Pros Cleaning, and we're excited to bring our combined expertise to our customers. We're glad to hear you found our team courteous and professional.
We appreciate your feedback and look forward to serving you again in the future!
Best regards,
Oscar G.
Nicole Shore
2024.05.20
Denver Pros team did an amazing job. They kept us in the loop the whole time. We will definitely use them again and refer them.
Hi Nicole,
Thank you for your kind words! We're happy to hear that you had such a positive experience with the Denver Pros team. Keeping our customers informed throughout the process is very important to us, and we're glad you appreciated it.
We look forward to working with you again in the future and appreciate your referrals!
Best regards,
Oscar G.
Denver Pros Cleaning