Great customer service and friendly atmosphere
I called 7 orthodontics facilities around Austin and left voicemails to schedule a new patient appointment to re-attach my bottom permanent retainer. 1 location called me back stating what I was asking was not simple- they needed the make and model of my current bracket, would charge me to remove the bracket and put a new one on, could not get me in for a number of weeks, and said I was better off going to WI where I got my braces in the first place. Her voicemail made it sound she was annoyed that I would even ask for an appointment. Other locations never called me back. Barton Creek Orthodontics returned my call and got me in right away. They re-attached the bottom permanent retainer in-office with a dental composite over the wire bond. It was simple and cheap, while the other ortho office said it would be complicated and expensive. The front staff was very warm and welcoming, and the orthodontist was very knowledgeable and personable. Highly recommend!
Most professional Dr. and staff I’ve had the pleasure to engage. The office is exquisite and will remind you of an art gallery. I’m able to comfortably use my insurance at competitive pricing. So far it’s been pain free in and out of the chair.
Reply from Dentists Of Barton Creek
2022.04.14
Thank you for the review!
Dr Gonzalez was so understanding and caring. He helped my elderly mother with an infected tooth. He was so gentle and careful. Ana his assistant is amazing! So caring she is an angel! She was so professional, knowledgeable and loving! I think I just found my new dental clinic. Highly recommend this dental clinic. Thank you Dr Gonzalez and Ana!
A couple of weeks later, I went in for a dental clinic. The higienist did such good cleaning. Probably the best I have had in a long time. I look forward to my next dental cleaning. Very pleased!
Reply from Dentists Of Barton Creek
2022.08.17
Thank you Nancy for your kind words! We appreciate you!
Dr Gonzales is amazing! Loved the explanation and images to describe my complex dental issues. Anna was patient, a good listener and provided valuable input. Business was friendly & prices reasonable. So glad I can be here for my full myth reconstruction!
Update: the dental work is impeccable! Beautiful color and fit. Out of this world quality work!
Reply from Dentists Of Barton Creek
2022.06.21
Thank you Susan for your kind words! We appreciate you!