They never found the leak but still charged for digging holes and not finding it. Ended up with a new supply pipe in the end as it was getting crazy digging my house up. Never finished cleaning up after the work or putting doors on and carpet back down. Screw left sticking out from under the stairs which we could of cut ourselves on as it stuck out in the hallway where we walk. Used a spare fence post from my garden and never said anything about it. I now have a big dip in the hallway as they haven't filled the hole properly and it has all sunk down. Yet charged the top limit of the estimated prices. No refund offered after contacting them with the issues. Certainly won't be recommending them. Which is a shame as the actual plumbing work was good. The aftercare isn't there.
Without any doubt, these guys are The Best service around. They are very knowledgeable, methodical, problem solvers and so reassuring. Money well spent. Dickie and Codar, took their time to find the issues and properly fix them. I've never seen previous boiler fixers, completely strip down the boiler. It was like watching a well known jigsaw puzzle being put back together again. I highly recommend this company. DCI gas and plumbing, absolutely rock :)
This man will go the extra mile to get the job sorted out and we are definitely glad that we have got this man details very quickly after we arrived in Liskeard Cornwall and we would recommend this man to anyone else looking for any plumbing or gas is work done Mr Colin David Murch.
Reply from DCI Drainage
2021.04.30
Thank you Colin & Sue for your kind words. As the wheel turns and life passes us by we are just doing what you have requested for. As personalities don’t always agree in the real world, we try our best to keep all our customers happy. Thank you for your understanding and ongoing patients, you both have been diamonds to work for. Thank you. Dickie & Toughan