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Reviews ( 51 )
Thomas Norman
2024.07.26
My first pair were broken by the laboratory and they did not have the frames to replace them, so I had too make another visit to pick a replacement I then got a call that my glasses were ready for collection so I said that I would collect them the next day when I went to collect them I thought that I was in the doctors as the lady on reception said very abruptly do you have a appointment when I said no she said very abruptly that I could not just wander in that I had to make a appointment I then informed her that I had been call to collect my glasses eventually when she calmed down I got my glasses, my wife and I have used mr Dowley for many years without a problem.
jean wright
2024.07.25
Excellence all round.
Jackie Adie
2024.07.20
Great service provided by a friendly, helpful team.
Thanks Jackie! :)
Mary King
2024.07.20
Excellent advice & choice of sunglasses.
Once chosen, they were ready sithin a week
Friendly service , helpful but not pushy
Thanks for the great review Mary, we really appreciate it :)
Brian Rogers
2024.07.20
Very helpful staff. Thorough optician. Many thanks.
Thanks for the 5 star review Brian!
Richard Haswell
2024.07.19
I was looking for a new independent optician and was drawn to David Dowley really on the strength of positive customer reviews. I am not disappointed. An excellent welcome, professional and friendly eye examination and good advice on choice of lens and frames. I've come away totally satisfied with all aspects of the service.
Thanks for the fantastic review Richard, we're really pleased that you were happy with the service! We hope to see you again!
JF
2024.07.19
Overall very pleased with the service given. Unfortunately I had a problem with the prescription but this was swiftly amended by Hassan . Lovely choice of frames. Staff very friendly especially Plum
Thanks for your feedback, we're pleased that we were able to solve the prescription problem for you.
Claudine Purvis
2024.07.19
I have been going to this optician since I came to live in York about 20 years ago. My husband was a patient too. I totally trust David and his staff and received excellent service and help.
Thanks for the fantastic review Claudine, we really appreciate your many years of support and loyalty!
Marion Dickens
2024.07.19
Very Happy to go there,everyone very helpful very pleased with my appointment also all staff very approachable.
Thanks for the great review Marion!
Carolyn Burdett
2024.07.19
Friendly and very helpful.
Thanks Carolyn!
Ryan chadwick
2024.07.17
rally good place to go to, i have been going here for a while now and always get lovey treatment from all the staff. the eye doctor is a lovey man who is very helpful when it comes to picking the right glasses. i would not go anywhere other than here as i am happy with this compony also the staff are friendly and always happy to see you 😊
Pleased you like it & thanks for the kind review
Vicky Rennison
2024.07.13
Staff are always very helpful and friendly.
I would highly recommend using these opticians.
Myself, my 3 children and family have used these for years and would not go any where else.
Thanks for the 5 star review Vicky, we really appreciate your feedback! It's always a pleasure to see you and your children!
Brian Williams
2024.07.11
For me the best opticians in York.
Very good products, efficient, excellent service and friendly welcoming staff, highly recommended.
Thanks for the great review Brian, we really appreciate your feedback :)
Steve PC
2024.06.27
Everyone at David Dowley does an excellent job, and the service is first-class. I thoroughly recommend them. If you don't go to them for your eyecare needs, you're missing out!
Thanks for the great 5 star review Steve, we really appreciate it!
Bimbles
2024.06.21
Absolutely wonderful helpful ladies and gentlemen. Went in for Bifocals with clear upper glass and small print below so didn't have to keep putting glasses on and off for seeing my phone or my motorbike navigation etc. Left vision Express because they couldn't seem to do what I wanted. Exceptionally service can't say thank you enough 😁👌
Thanks for the 5 star review, we really appreciate your feedback!
Dave Foy
2024.06.13
Can’t recommend the team at David Dowley enough. A stark contrast to my experience at Specsavers 2 years earlier! Every aspect of the process has been a joy, from booking an eye test, to the test itself, choosing glasses and having them fitted. Care and personal attention at every stage.
Wow, thanks for the amazing review Dave! We're so glad that you've been happy with your experience and we hope to see you again :)
Pailine Smith
2024.06.13
A very prompt and respectful service, the optician was very thorough and as I needed to be referred about a cataract problem, I was referred very quickly.
I have been having problems with my eye over the last two years due to it being affected by shingles, the opticians have been really good helping me with my ongoing problems resulting from the Shingles.
Thanks for the amazing 5 star review Pailine, we're so pleased that you've been happy with our service :)
Grace Rutherford
2024.06.02
Excellent service lovely people who care about you as an individual . Optician is thoughtful and excellent you can get a picture of the back of your eye which is helpful. Would recommend them as the are the best I have ever had.
Thanks for the amazing 5 star review, your new glasses look amazing on you!
Vicky Bootland
2024.06.01
I’ve been coming here for years, such a great atmosphere, friendly and helpful. Sarah and her team are always so attentive and I now have a new pair of colourful eco friendly glasses!
Thanks for the fantastic 5 star review Vicky, we really appreciate it :)