Cushion Guys Reviews

Amazing service and great communication. Our replacement cushions for our Ikea Ektorp couch arrived quickly and fit perfectly after helpful guidance from the team. Would recommend!

Pretty well perfect customer service. Took time and care. Helped me work out what I needed, kept me updated on the production and delivery stages. Product does exactly what they said it would, outstanding really!

Wonderful service from start to finish. Having been very disappointed by the lack of comfort in my Loaf sofa, I was both wary of making another mistake and inclined to go to the opposite extreme. Jonathan was very patient and gave me good advice throughout. The communication was excellent, and Vanessa very quickly rearranged the delivery day for me, as I would have been out all day on the first date suggested. The new cushions arrived today, beautifully wrapped, and they are fantastic. I am so grateful that they put the covers on for me, as I would have really struggled and they are perfect. I finally have a Squisharoo with some squish. Would strongly recommend.

Great service, great cushions

Top service. Highly recommended 👌

Until I found this company I had been for years replacing foam in cushions every few months because it became uncomfortable by just buying the foam and putting it in the covers on various chairs... The comfort of the foam lasted only a few months.. I wrote to this company asking advice.. I asked a few companies on what's the best foam to fill cushions In new sofa.. The only ones to respond were the cushion guys.. Friendly and helpful and not just interested in selling me foam.. They wanted to do it the right way and advised me to send covers in to be filled properly I spoke on the phone just before purchase and given advice and I went through with the purchase once my covers arrived to them.. It took jsut under a week from recept of my covers to sending them back filled to me.. .. Whe I got them back for the first time in months.. I managed to sit and lay Comfortably The cushions were perfect comfortable and great quality If like me you spend a lot of time sitting.. Do it the right way when replacing foam cushions or fresh anything upholstery With cushions.. Talk to the cushion guys proper advice.. Great service and reasonable prices..

We have two loaf dawdler sofa’s. Loaf appear to send out their sofa’s with different cushion filling to the one in the showroom. The cushions on the delivered product ‘fail’ almost immediately requiring the need to ‘plump’ up the cushions four or five times a day. After 8 months, the interior begins to degrade and breakdown causing white residue to leak out. So, enough about Loaf, now onto The Cushion Guys. First class service and cushions we can now sit on and not sink into a reclining position immediately after sitting down. Makes the sofa’s (which are good save the rubbish cushions) great again. Turn around from us sending off the covers to return 7-10 working days. All be it not cheap, cost reflects quality of customer service and the actual product itself so good value. As Benjamin Franklin once said, “The bitterness of poor quality remains long after the sweetness of a low price is forgotten”. Shame Loaf wasn’t a lower price to reflect the poor quality of their cushion inserts. It’s a shame I didn’t keep the old Loaf cushions to show pictures of the quality, or lack of. Well done Cushion Guys for solving this for us.

Great communication and service.

Very pleased with the bespoke large window seat and 5 cushion made by the Cushion Guys. A very professional service from the initial advice, communication, delivery time to the delivery of a very professional product. I'm sure we'll be back thanks for the great service. I would happy recommend to friends and family.

I would highly recommend The Cushion Guys... Message I sent to The Cushion Guys: "Cushions have arrived. We are delighted. Definitely more comfortable than the originals! We may get round to “upgrading” the cushions on our medium Natalie MultiYork too! I would say it’s been a joy ordering through you. Very many thanks for your guidance and help! All very easy – great product and the price most reasonable. Prompt delivery too. All good! Till the next order… Best wishes J"

The cushion guys are EXCELLENT! Amazing communication from start to finish! speedy process. The end result is FANTASTIC! cant recommend them highly enough

Excellent service from start to finish. The new cushions made our sofa look like new again and we would certainly use this company again.

Great service at a great price

I have just received a bespoke cushion, for a boot room bench. Great service, quality and a professional, friendly company to use. I’m thrilled with the cushion and would highly recommend The Cushion Guys.

This is a fantastic company to deal with. The service and end product produced is outstanding. I would highly recommend this company. We had three cushions made to match our sofology sofa and they were excellent quality cushions made.

Helpful customer service providing good advice. Not the cheapest supplier of sofa cushions but we are delighted with the quality and feel we made a good decision in using "Cushion Guys".

First class efficient service bringing our 10 year old sofas back to life and better than ever. So pleased we found the Cushion Guys.

Brilliant service! Phone call after placing order to check it was exactly what I wanted. Advise taken and very happy with the outcome!

Great service. Very professional. Thanks for giving my large 3 seater sofa a new lease on life!! Extremely happy with the end result.

Fantastic service, great support choosing fabric, x2 perfect bench cushions and a fantastic window seat cushion provided, on time, and absolutely perfect.