First Impressions Driveways (NE) Ltd

First Impressions Driveways (NE) Ltd Reviews

Excellent rating
4.6
120 reviews Verified
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Reviews (120)
Alanah Scott
Alanah Scott
2024.01.19
My drive looks amazing, the lads were punctual, polite and left the site clean and tidy, highly recommend!
Reply from First Impressions Driveways (NE) Ltd 2024.01.19
Thank you for your kind words Alanah, so pleased you love your drive!
Jason Cotton
Jason Cotton
2024.01.17
Absolutely fantastic service I couldn’t be happier. Very professional with great aftercare.
Reply from First Impressions Driveways (NE) Ltd 2024.01.17
Thank you so much for your kind words Jason! We're thrilled to hear that you had a positive experience with our service.
2024.01.02
9.8
Full garden patio (TS5) Planning and design was excellent the team was hard working and polite despite horrendous weather very pleased with end product family and friends gave it the thumbs up
2024.01.02
9.3
Resin drive and porcelain patio (TS25) Fantastic service from Danny, Simon and the lads. Nothing too much trouble and their design ideas and suggestions enhanced the finish. Overall we are very happy with the quality and the price.
2024.01.02
10
Driveway resin and fencing also artificial grass (TS3) From start too finish the company was first class,Give me the quote and we decided too go ahead,From first day off works was kept in the loop and the lads started ,Everything was done 100% professionally and the resulting work we are over the moon with,I had the driveway resin installed plus fencing around the front and artificial grass out the back, It was a pleasure having a very good company around my house ,I do not normally give reviews but thought I would share my experience with these guys,Thank you and have a good new year lads. 10/10
David Gillies
David Gillies
2023.10.30
Positive
Professionalism
Quality
Value
Best company, Danny really knows his stuff. Dead polite all his lads are really good.
Reply from First Impressions Driveways (NE) Ltd 2024.01.17
Thank you so much for your kind words David! We're thrilled to hear about your positive experience with our team.
2023.10.15
10
Excavation of existing driveway and installation of new block driveway (TS19) I had the work carried out around Easter this year. The driveway still looks as good as when it was laid. The lads were fantastic, adapting to the needs of my property installing extra drainage and replacing a drain when it was discovered it was blocked. The aftercare is fantastic, Danny came back immediately when I was concerned about something following completion, although it turned out to be nothing, nothing was too much trouble
2023.07.26
10
A new resin drive - woo hoo! (TS19) The lads were really polite, they all worked really hard and tidied up each day when they had finished. Although it should have been a 4 day job, and they started the job a lot sooner than I expected, the weather and other issues to do with concrete, were out of their control, meaning that the final laying of the resin was several days later. Anyway, it was worth waiting for because it looks amazing. Ian, suggested that one of the features we had initially asked for may not look right and we went with his experienced view. I'm so pleased we did.
2023.07.13
6.0
Garden patio and paving (TS15) Apart from starting a week late they did the job on time. The thing I found most unprofessional was that when I sent them two lots of payment ( thousand of pounds on each occasion) they failed to confirm receipt of the payments either verbally in a text, email or written receipt saying they just don't do receipts. On the basis they were on me immediately for these payments it just left a nasty taste in my mouth and I will not be recommending them to friends family or neighbours all of which were looking to have work done.
2023.06.27
10
Lay resin driveway and patio (TS20) First-class professional service. David gave us the quote for the work and explained everything that was involved and he brought resin samples with him. Danny surveyed the site and the work began as promised. The lads are hard workers and everything was completed in three days. They were friendly, polite and cleared away all the mess. A highly professional team. They even returned half an hour after finishing the job to smooth when a cat left paw marks on our new drive. Thankfully it didn't return. Friends and family have all commented on how good our new drive and patio look. Thanks lads!
2023.06.14
9.5
Patio and driveway (TS17) The finish of the patio and driveway is fabulous so pleased with the finish. It took 4 weeks due to the size of the area but was well worth it. The team were amazing.
2023.06.08
10
Resin-bound drive, path and patio (TS20) Excellent service from start to finish. After initial phone call, a visit to quote was made quickly. The work started as per the agreed schedule and was completed on time and as per the estimate. The lads worked non-stop and have made a fantastic job. Nothing seemed too much trouble and they answered all my questions. First class. I would highly recommend the team.
Toni Galloway
Toni Galloway
2023.01.01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from First Impressions Driveways (NE) Ltd 2023.01.02
Thanks toni appreciate the work
2022.10.23
10
Replacement drive (TS24) We would definitely recommend first impressions .The work was completed on time and very professionally. By Ian, Rob and Kyle . Were very polite and helpful .Even in the pouring rain they carried on . And did a fantastic job that we are very happy with.
2022.09.25
9.5
Resin driveway installation (DL2) Resin driveway installation was completed on time. Danny and the lads were very easy to approach with questions and nothing was too much trouble. Nobody passes without admiring the drive and I am really pleased with the end result. Would definitely recommend this company.
2022.07.15
10
Block Paved driveway, front footpath and step, plus laying of artificial grass to front garden (TS7) Daniel, Dave and the team did a 1st class job in laying the block-paving and artificial grass. They came back to seal the paving free of charge and I couldn't be more pleased with the result. It all looks great now and certainly enhances the front of both ours and our neighbours properties. Thank you all and I wouldn't hesitate to recommend them to anyone who asked me.
demi1998leigh
demi1998leigh
2022.06.01
Positive
Quality
I have just recently had a new Resin driveway and patio installed by the team and they were great from start to finish. Top quality workmanship from Daniel and the team. Great price too!
Reply from First Impressions Driveways (NE) Ltd 2022.12.22
Thanks Demi, we loved installing your resin driveway.
Clare Dolan
Clare Dolan
2022.06.01
Positive
Professionalism
Punctuality
Responsiveness
Excellent team. Work completed to high standard. Highly recommend Daniel and the team.
Reply from First Impressions Driveways (NE) Ltd 2022.12.22
Thanks Clare, we strive to be the best driveway installers in the north east thanks
2022.01.27
10
New patio (TS17) The service from First Impressions was very good. They started the job the day they said they would and they kept me informed throughout the 3 day job on how the new patio was going. I am very pleased with how my new patio looks and I would use First Impressions again.
2022.01.27
10
Resin driveway (TS25) We found danny very easy to deal with was on time when a time was agreed,the job was of an excellent standard and would recommend first impressions to anyone,we have had lots of nice comments from passes by on a very good job so wouldn't hesitate to use them again