Verified Company
Enjoyed our stay. On the positive side: 1. The room was very comfortable, clean, nice bed and ample space. 2. The breakfast staff were excellent and great at keeping items stocked; polite and friendly. Plenty of good if simple food. 3. Front desk staff were also always nice and helpful. Only a few suggestions to improve: 1. Replenish coffee, tea, and milk in room each day. We ran out a few times and had to go to the front desk to get them. 2. Make sure there are fresh towels in the room. The house keepers sometimes took towels but did not leave fresh towels so we had to ask for towels at the desk. 3. It seems the mini fridge would turn off when we were away from the room. It would be much better if it kept items cold all day. But great to have the fridge. We will come back, nice place and great location.
The room is tiny tiny. The hotel was under renovation and it terribly and full of dust (we were not informed when doing the reservation). The room was very tiny and renovated already but We had an issue with water coming out of the bathroom ceiling at midnight. We had to wait until the following day because there were no available rooms at that hour. They changed us to a different room but we didn't receive any compensation and it looked like it was a funny situation for the manager. TOTAL FAIL. Don’t go to this hotel.
تم التحقق
Pleasant stay.
☺ Ideal location to major transport routes. Clean inside.
الرد من Crown Group of Hotels
Dear Douglas, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
تم التحقق
A Great Little Hotel for an Overnight Stay
This hotel was fine for an overnight stay with no frills. The double room was a good enough size with basic tea and coffee facilities. The bed was quite firm but comfortable. The bathroom / shower room is a little bit tight for space but the shower cubicle is a good size with a very good shower. The breakfast room / seating area is quite small and has a limited number of tables so as other reviews have said it’s best to get down early to get a table. There is no full English breakfast’s at this hotel, only continental style breakfasts with a good choice of options. Admittedly the hotel is a little bit shabby around the edges in certain areas and we spotted a broken window on the stairway on route to our room. If you want an economical hotel to stay at which is pretty well located then this one will do just fine. Unfortunately there is no disabled access in this hotel.
تم التحقق
Very Good
☺ Hôtel bien mais qui est en travaux donc !!! On pense qu’il sera au top ensuite
Petit déjeuner très bien et personnel extra
Emplacement très bien car proche du métro ST PANCRAS … donc de l’arrivée d’EUROSTAR
AUTRE NOTE positive.. l’hôtel a une conciergerie pour les bagages c’est super pratique
☹ Les travaux
تم التحقق
Very Good
☺ Hôtel proche de St Pancras et des transports en commun . nous avons apprécié de laisser les bagages à l hôtel avant de prendre possession de la chambre . Chambre calme .
Personnel souriant et agréable.
l'établissement en cours de rénovation n'a pas été une contrainte à notre séjour.
