CPR Certification Jacksonville Reviews

Wonderful teacher, Falone! Website says to wait in back of building but you should go inside and ask the receptionist. I feel ready to save a life!

Falone was great💕

Falone is amazing! She was great at helping me learn.

The meet up instructions to get into the building are incorrect on the email and text they send you. The Great instructions highly recommend !

Very exciting class

Great class! Very great place to learn!

Great instructer!

Instructor very knowledgeable. Often corrected when necessary.

Falcone was down to earth and held a class that was instructive and to the point!

Was very informative

Class started roughly 15 minutes late. Overall the instructor was helpful.

Very detailed!! Learned a lot and enthusiastic instructor!!

It was a great experience!

I booked online for a CPR class, and showed up 15 minutes early to the class as instructed. I didn’t see anyone nor an instructor, so called the helpline and confirmed I was in the right area. The helpline was not much help and said to stay put so I did. The time came where class was supposed to start and still nobody, so I called the helpline once again. I explained my location, and they said they’d contact the instructor. The person came back on and said they didn’t get to the instructor and to just stay put and she’d call me back. An hour now passes, I call the helpline once more. I explain it all over again, and she explains there’s a no late policy and that I’d have to reschedule as the class already began. I explained I’ve been on the phone twice to confirm the location, I’ve been told to stay put, and I received no information about the class beginning. She asked if I wanted to reschedule and I said no I want a refund, as I waited for a whole hour, and already spoke with two other representatives and that I felt that they were no help and that I was in the correct spot per the representatives. She explained they do not do refunds and that I can try to email support. 3 phone calls and one hour later I was told I missed the class, although two of the previous representatives clearly misguided me. I’m not even sure the class actually was active, as I followed the instructions very clearly and nobody was to be found. An hour wasted, and money down the drain. I have all the call logs and photos to back this review and have contacted support