New CountyOnline Reviews 2025

J J P

2025.06.30

To be honest, how can you not give 5 stars when they practically have everything you need. Yes at times you'll have to wait for service but overall, it's a great place. Well worth a visit.

الرد من New CountyOnline 2025.07.08

Hello, many thanks for your review and 5-stars. I have passed this onto the relevant team. Thanks again and we look forward to seeing you at our branch again!

Steve Cornick

2025.05.11

I have always bought my Building materials at County. However I was ignored for 15 minutes at the trade counter on friday. Lots of staff there on both sides of the counter, some chatting socially. Eventually I left thinking "someone will stop me and offer to help" but nobody did even though they saw me leaving. I took me trade to Travis Perkins Ltd instead who served me immediately. That's where I will take by business from now on.

الرد من New CountyOnline 2025.05.30

Hi Steve, thanks for your review. We would like to investigate this matter further. Please can you email Malvern@countyonline.co.uk and our Branch Manager will be happy to discuss this further.

David King

2024.08.14

Good supplies with helpful Staff 👌

Les Wiggett

2024.06.16

Excellent 6x6 lap fence panels but was quoted just over £100 for 3 panels, paid £116 only just over a week later, also be warned these panels are in metric sizes ,not in feet, the one,s I bought were approx 1.1/4 shorter in hight and approx 1" narrower in width so will not fit in standard 6' panel post at just under £39 a panel makes them very expensive

Mark Edmunds

2023.11.08

Twice in the past couple of months I've called to check stock on a product, I've been told there are loads in stock. On both occasions I've paid at reception for the product only to find out that they haven't got any stock! So I've then needed a refund. Talking about backwards or what! They didn't seem bothered either! Would not recommend

Steve Pennant

2023.10.11

Very friendly and knowledgeable staff.

Brian Sutton

2023.07.27

Good staff very quick tip

Rob Fraser

2022.10.06

The friendliest builders merchant I have ever used. Brilliant technical advice and great customer service. A visit always puts a smile on my face.

dermot billingham

2022.09.22

Excellent service 👍

Mark Silverlock

2022.08.26

Only a small place got straight in yard and tipped no problem

Steve Alamutu

2022.05.30

Stefan Kunst

2022.04.01

Undoubtedly the friendliest builders' merchants in the world.

Hol

2022.02.25

Very impressed with the polite & friendly service here at the Malvern branch when I ordered a fencing panel. Jack and his colleague went above and beyond to help me out when I encountered an installation problem. Many thanks to them and the team for great customer service.