Cosmic Haus Reviews

Good customer service, quick shipping Good customer service, pretty quick turn-around time, and no BS process. Only area of improvement would be the accounts system/etc. doesn't actually work, so I can't collect points/etc.

J'ai fait ma commande ça fait déjà 5 jours et je n'est toujours rien reçu ! Je ne recomande pas ce s

Scam Placed order #3689. Went to go track the package on their page and was given a fake tracking number. No way to contact them and I'm now out 320$. I'll happily take this post down if my order gets rectified.

Legit Just have some patience and pay shipping to get the tracking. Check your orders a few days later for it. Done plenty of orders. Its legit. Just don’t expect to actually speak to anyone

No customer support I sent my order # 3683 on February 18 and have not received any notification or response to what they described as a “chat line”. There is no chatting at all. I hope to edit this review with a more positive comment. Should this be rectified immediately however at this point trustworthy is a questionable adjective. After two positive results after my first two orders I fully expected to receive the same respect this time around and feel quite disappointed since they immediately deposited my money into their account. Please be wary.

Date of experience: 18 February, 2025

Fantastic all around Made a small order to sample product and process. Immediately impressed, simple, quick and quality product. Out of stock of one thing I ordered, so they replaced it with equivalent. Top notch. Earned a full time customer.

Date of experience: 02 January, 2025

ARE THEY USING CANADA POST NOW OR NO? So I used to use this site a lot because they were good at giving me what I want for pain and depression however I don't know what has been going on as of late? They totally changed everything in the summer or before that and then it went to absolute nonsense. You cannot contact ANYONE or EVER ask for a refund and they have taken money from me in which I somehow had to pay for my "free gift' that I did NOT WANT ANYWAY. And I don't know if they're going back to using Canada Post now due to the strike ending. THEY WILL TAKE YOUR MONEY IF YOU DON'T FOLLOW THEIR INSTRUCTIONS PERFECTLY AND ALSO THEY WILL MAKE YOU PAY FOR A FREE GIFT THAT IS USELESS AND I NEVER WANTED IT! THIS SHOULD BE WAY EASIER AND BETTER FOR PEOPLE THAT ACTUALLY PAY FOR THEIR PRODUCT! IF I WAS OUT DOING THIS AND IF I WQS RIPPING PEOPLE OFF, THAT WOULD ABSOLUTELY NOT BE TOLERATED AND YOU KNOW WHAT WOULD HAPPEN... DO BETTER!!!!

DID NOT RECEIVE ORDER The website claims that my order has been completed 3 days ago but no package has arrived, i contacted there email system and no response back, i checked the tracking number for my package and it doesn't exist on delivery services.

Scam scam Scam scam scam I ordered and haven't received any confirmation email or anything they took my money but there customer service email is a fake Email don't buy guys

Product received promptly I was sketched out by the recent negative reviews here, but the product shipped within three days, arrived promptly, and is as described. There, however, was no email communication on the order status, and it was not possible to register an account on the site, since their server's email system seems to not be configured correctly.

First time customer Placed my order (#2128) about seven months ago, the order was paid and they took my e-transfer. The it went "canceled" without any reason. I tried to email them several times, they never answered untill I gave them a bad review on this site. The got in touch with me following that bad review apologizing and asking me to send them the confirmation of the Interac payment so they could "fix" the situation. I e-mailed them the confirmation about two months ago and since then radio silence again. I'm short $246.35 and they just don't seem to care. I cannot stress this enough: "BEWARE!" My first two orders went well but the third broke my trust in these guys.

Lousy customer service They've had my money for over 8 months and don't answer my very many emails or any contact I try to initiate; they just ignore me. So I'm like $250 short and they have the worst service ever! I made two previous orders with them without problem but it's really customer hell since november 2023 when I placed my last order. Obviously they have no intention to give me my money or anything at all in return for my money. If you like taking chances then by all means go forit but to me these guys are not trustworthy. There are plenty of other online shops that at least answer when you contact them. And by the way their chat feature is worthless; they don't answer me there either!

They do deliver. This place is sketchy as fuck but they do deliver. Just don’t expect any customer service but this is not Amazon. Second time I order and it came and these are not small orders. We’ll order again for sure.

Terrible way to do business! My first order was great had no reason to question making another order, but scammed for $220. Very upsetting considering I had received an order prior to this one! No communication whatsoever!

FRAUDULENT WEBSITE BUYER BEWARE This website is a SCAM.

Date of experience: 08 February, 2024

SCAM ALERT! SCAM ALERT. Site looks legit but sent money for medicated nerd rope and never received goods. When checked tracking the scammer posted order cancelled. Fake addddress, fake business number, no reply to emails. TOTAL SCAM. DON'T SEND THE MONEY

The top about the lot of the sites Moi jusqu'à présent tout c'est bien déroulé j'ai eu ma première commande très rapidement. Et j'attends ma deuxième très bientôt

FRAUD ALERT! They just take your money and never contact you. Emails don't work, numbered company is fake, address is fake...

The order came very fast… I bought an ounce and received an ounce + a few extra grams… Burns great and you can really taste the blueberry… Has an earthy/berry smell. Highly recommend it for a cheap ounce.

Date of experience: 09 December, 2023

Highly Recommend!!! Beautiful buds, frosty trichomes, taste and smell are strong. Plus the order shows up in 2-3 days… Will be a rebuy FOR SURE!

Date of experience: 10 December, 2023