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Reviews ( 329 )
Cheryl Kinkoph
2025.03.21
Malachi was very quick to find and fix the problem.
Thank you so much for taking the time to leave a review, Cheryl! Your feedback helps us continue to grow and provide incredible service to our community.
STEPHEN burton
2025.03.10
Erik and Owen were very professional, were on time and did a great job installing my furnace.
We are so glad to hear that you had a positive experience with our company, STEPHEN! We put a lot of time and energy into always improving the quality of service we provide our customers and are glad to know it is paying off!
Payton Shepard
2025.03.09
Cameron the Plumber was amazing! Highly recommend!
Thank you for your wonderful feedback, Payton! We're thrilled to hear that Cameron made such a positive impression. Your recommendation means a lot to us!
Kelly Roy
2025.03.08
Cam and Chapman were a wonderful help to me. I definitely recommend them everytime to come out and will be using Complete Comfort for the future!
Thank you for taking the time to leave us a review, Kelly! Reviews are a great way to help people in our community understand what to expect before they work with a company and your feedback helps a ton.
Valine Williams
2025.03.06
Eric and Brandon done a awesome job. Installing our units tenthumbs up. We love it.
Reviews help us continue to improve our products and services! Thank you so much for taking the time for leaving your feedback, Valine.
Jena williams
2025.02.26
Matt was very helpful and informative. I did not feel pressured into replacing or repairing anything on the spot. Thank you Matt!!!!
Thank you so much for taking the time to leave a review, Jena! Your feedback helps us continue to grow and provide incredible service to our community.
Nikole Phillips
2025.02.18
Thank you so much for taking the time to leave a review, Nikole! Your feedback helps us continue to grow and provide incredible service to our community.
Noah S
2025.02.14
Sam helped fixed the problem very thoroughly and explained everything to me.
We are so glad to hear that you had a positive experience with our company, Noah! We put a lot of time and energy into always improving the quality of service we provide our customers and are glad to know it is paying off!
Jessica Swanston
2025.01.29
Sam, Jacob, and Carlos were amazeballs!!!
We truly appreciate their help with our new furnace install!!
Thank you for your wonderful feedback, Jessica! We're thrilled to hear that Sam, Jacob, and Carlos made such a positive impact during your furnace installation. We appreciate your support and hope you enjoy your new system!
Michelle Barrow
2025.01.23
Sam and Erik did a wonderful job and fixed my ductwork and static pressure issue today. Definitely recommend!
Thank you for the 5-star review, Michelle ! We appreciate your feedback!
Dennis Brady
2025.01.22
Sam and Jacob were amazing and a pleasure to have in my home during our installation
Thank you for your wonderful review, Dennis! We're thrilled to hear that Sam and Jacob made your installation experience enjoyable. We appreciate your support and trust in our services!
angie Emerson
2025.01.22
Sam & Jacob did great!
Thank you for your kind words, Angie! We're thrilled to hear that Sam and Jacob provided excellent service. We appreciate your support!
Preston Preston
2024.12.24
Javier an Levi were great -and helpful!
Thank you for taking the time to leave us a review, Preston! Reviews are a great way to help people in our community understand what to expect before they work with a company and your feedback helps a ton.
David Slade
2024.12.18
WORST HVAC COMPANY. They outsource customer service to South Africa DURING REGULAR BUSINESS HOURS. Their tune ups are designed to bring a junior tech out to take a part your equipment and then call in a more field supervisor to come out and upsell you on buying new equipment or services. This has happened to us each and every time even though all our equipment was purchased and installed by their team. This company is a complete SCAM. AVOID!
Thank you for sharing your feedback. We are committed to providing all our customers with exceptional service and value, and we take your concerns seriously. However, we noticed that your review contains statements that may not reflect our practices accurately and include potentially inappropriate remarks about our team members and operations.
Our customer service team is composed of skilled professionals dedicated to ensuring a positive experience for all our customers, regardless of their location. Additionally, our tune-ups and maintenance visits are designed to address issues proactively, ensuring your HVAC system operates efficiently and reliably.
We value constructive feedback and welcome the opportunity to resolve any concerns you may have directly.
Rhea Twilleager
2024.11.24
++++++++++++++UPDATE+++++++++++
$23,000 later, they ghost you. They did more work for our unit to “increase” airflow to help the system but instead this work negated the original reason we went with this company. We asked for them to fix it and it took them about a month to get someone out to look at what’s wrong. Multiple technicians came to “diagnose” the situation and it still didn’t help. Then they said we could close a vent to “fix” the problem. Not really a fix, right? Downright a band-aid. They send another person to take measurements to see what else can be done and we are told they’ll have someone contact us to straighten out some kinks and other adjustments. I gave them two months before calling them regarding this “work order” because I felt bad it was extremely hot this past summer. They call me for an appointment after sending them multiple emails, a week or two later. Appointment day comes, it’s getting late and I wasted a WHOLE DAY waiting for my time window when I had A LOT of errands to run. I message them what my time window is, I’m told “MANAGERS ARE DISCUSSING WHAT EXACT WORK NEEDS TO BE DONE”.
Funny, you’d think that should have been DISCUSSED prior to setting up an appointment, they have the PAPERWORK!!!
So the day ends with a NO SHOW AND NO PHONE CALL. So yes, they’re ghosting me now.
++++++++++++++++++++++++++++++
Having your A/C system break down before the upcoming heatwave is very distressing. Considering our a/c and furnace were 14yrs old and would be a really expensive repair, we decided to replace the whole system. I contacted 6 different HVAC companies for an estimate prior to our decision and Complete Comfort was the last on the list. I’m glad they were able to shuffle their appointments around because Jackson really paid attention to our needs and listened carefully to what we needed. He gave us an estimate that was very difficult to refuse, plus they had an opening the next day, BONUS! We chose Complete Comfort and installation day came with Kameron, Dylan and Brennan. They were thorough, respectful and answered every question we had. Before they left they made sure everything was in working order.
We definitely made the right decision to go with Complete Comfort and will continue to use them in the future regarding any HVAC and plumbing work. Thank you Jackson, Kameron, Brennan, Dylan and Levi (for your recommendation and helping with that tape.)
We are so glad to hear that you had a positive experience with our company, Rhea ! We put a lot of time and energy into always improving the quality of service we provide our customers and are glad to know it is paying off!
Gilbert Berry
2024.11.18
Sam & Matt were very professional & knowledgeable on my furnace tuneup
Our customers are very important to us and your feedback helps us continue to provide our community with the highest quality products and services. Thank you for leaving a review, Gilbert!
Bonnie
2024.10.18
Javier was very helpful and knowledgeable!
Thank you for your positive feedback, Bonnie! We're glad to hear that Javier was able to assist you effectively. Your satisfaction means a lot to us!
Haley Pohl
2024.09.24
Sam did an HVAC inspection for my clients. He was timely and got them taken care of. Very professional and will work with them again!
Thank you for your wonderful feedback, Haley! We're delighted to hear that Sam provided timely and professional service during the HVAC inspection. We look forward to working with you and your clients again in the future!
Jerry Birge
2024.08.15
Joey did a good job
Thank you for your review, Jerry! We're happy you had a great experience with Joey. He's indeed an integral part of our team. We look forward to serving you again in the future.
Dodd Berry
2024.05.10
Alex from the Greenwood branch came out and gave us an assessment regarding water softeners. He was honest and what he recommended wasn't even in the best interest for his company. A manager came out and confirmed what he said. In the meantime he flushed our water heater. Ultimately, I really appreciated their honesty and service.
Our customers are very important to us and your feedback helps us continue to provide our community with the highest quality products and services. Thank you for leaving a review, Dodd !