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Reviews ( 94 )
2024.04.30
2024.04.30
| Ireland
Now that we have had our stove for five months, I thought it might be useful to share our experience here. In common with lots of other people, we were looking to replace our open fire with an inset stove. Andry came for an inspection and was able to offer very clear and useful advice about everything from ventilation to carbon monoxide alarms and the specific challenge of lining our chimney. This last element was crucial, and complicated by the fact that the flue has two sharp offsets. We made an appointment to test this out and, with some considerable effort, Andry and his colleagues were successful. This allowed the team to proceed a week later with the installation of our Atlantic Bay 5 Kw stove. The work was carried out very efficiently and tidily, and we were able to start using the stove within days. It has proven to be a fantastic purchase. The stove heats the room wonderfully, it's clean, and very economical with fuel. We found the entire service good value for money, and would have no hesitation in recommending this company.
Date of experience: 27 November, 2023
Date of experience: 27 November, 2023
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john moran
2022.01.19
Very professional service. Came when they said they would and were very accomodating when I had to change days. Got an insert stove with stone cladding around it and it turned out better than we thought. Would definitely recommend.
Ian McGuire
2021.12.13
Excellent and professional company. Once all was agreed the installation happened very fast and the lads that did the install were very efficient and friendly which also goes for everyone I dealt with over the phone and by email. Would highly recommend.
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.12.13
Thank you so much, Ian. We really appreciate that you took the time to share your feedback. It was nice to work with you. Happy Christmas to all your family ????? Enjoy your new electric fire ??
webat large
2021.12.10
Easy to transact with. Good customer support if you need help with anything. Highly recommended.
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.12.10
Thank you so much for a kind review. Enjoy your new electric fire and stone cladding! Your room looks amazing.
Thank you for choosing Comfort Line. Happy Christmas ??
Mark Goodwin
2021.12.04
Andrei was very helpful, quick with communication and did great work. Highly recommend. I called some other companies when pricing around for quotes and some didn’t even bother call back or reply to emails that they asked me to send them!! Comfortline were best price and best service. Can’t ask for much more than that!
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.12.04
Dear Mark,
We are very grateful for such a detailed review and photos. It is very important for us. Thank you so much.
Enjoy your new stove ? Happy Christmas! ??
Talk to you soon.
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Ekaterina Dambe
2021.12.02
M Mcnally
2021.11.26
We were looking to get a new stove and fireplace and we called around many businesses. By far Andre and Diana at Comfortline were the most helpful and that was even before we committed to the project with them.
The whole process was easy from start to finish and super professional. We love our new fireplace - many thanks!
Michael and Sandra, Kildare.
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.11.26
Dear Michael and Sandra. Thank you so much for such a positive feedback ? It was nice to work with you. Enjoy your new fireplace ??
Best wishes,
Diana and Andry
Ina Kurteshi
2021.11.17
A very helpful customer service and overall experience with ComfortLine. I absolutely recommend it.
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.11.17
Dear Ina. We can't thank you enough for the kind words about our service. It was a pleasure working with you.
Enjoy your new electric fire ?❤️
Best regards,
Comfort Line Team
Morgan Hickey Crowe
2021.11.15
We bought an Infinity electric fire from Comfortline and are delighted with it. Diana was excellent and very patient when going through the various options we had available to us given the space. Comfortline had a great selection to choose from in their showroom. I would highly recommend a visit to the showroom if you are thinking of purchasing a fire/ fireplace. Comfortline were extremely competitive on price. Great Value for money!
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Eddie Commins
2021.10.30
From the outset, Andry was a great source of knowledge he shared with us to ensure the outcome was both excellent and complied with relevant law.
The work itself was carried out efficiently and professionally with the minimum of disruption as the Comfortline team worked together to ensure a professional finish at a competitive price.
Stephen Burrell
2021.10.18
Excellent service, very quick, tidy and knowledgeable. Highly recommended
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.10.18
Thank you very much Stephen. We really appreciate that you spend a time to share your expirience.
Enjoy your new stove ?
Diane
2021.10.14
Andry did an absolutely fantastic job, and went way beyond what I was expecting. He was very clean and tidy?and his attention to detail is superb. I highly recommend him ?
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.10.14
Thank you ? Enjoy your new stove))
Patrick Byrne
2021.10.07
We were very happy with the fast and friendly service.
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.10.07
Thank you very much for your feedback, Patrick. We really appreciate it. Enjoy your new electric fire ???
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Lavinia Lalor
2021.10.03
I found Comfortline Stoves online, Andry helped get Grates & side Panels for my stove, Diana kept me updated with Order & Delivery. The 2 workmen were very quick & clean. I can't wait to light my fire, thanks again Comfortline Stoves ?
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.10.03
We were happy to help, Lavinia. Thank you very much for your feedback! We really appreciate that ❤️?
Gary Sofer
2021.09.25
ronaldlancer
2021.09.17
Hi. I was recommended to this company as a professionals fireplace installers. And I didn`t regret it. My new Insert Stove was installed very carefully and professionally. Also real stone cladding were laid out in very high standard. I`m very very happy with quality of materials and installation job. Highly recommend this company to everyone. Thanks!
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.09.17
Thank you so much for kind words. We really appreciate it. Enjoy your new stove ???
Caroline Norman
2021.09.16
recommends
Such a fantastic company to deal with. Total professionals with great knowledge. We got an electric fire and had checked out a few places. So glad we made the choice we did.
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GFJ Macaogáin
2021.09.02
Great service from Comfortline. Products ordered in afternoon, delivered next morning . Prices are competitive and the guys are very knowledgeable on the products and their application. Time was given to explain some ideas for the jointing of the cladding ordered.
Very happy with the products and service.
Reply from ComfortLine Stoves, Fireplaces, Electric Fires
2021.09.02
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us ?? Enjoy your new electric fire.
Best regards,
Comfort Line Team
Chloe Cotter
2021.09.01
Absolutely delighted with the purchase of our inset stove and fireplace. Rang to enquire and Andry and his team were so helpful we placed the order the next day. Installation on the day went very smoothly and also very cleanly. Delighted to have it in just in time for the wintery weather. Would highly recommend these guys.
Tracey Tierney
2021.08.21
recommends
Great company. Fantastic to deal with, bought a fireplace amazing value for money and fantastic quality . Loads of contact before delivery, highly recommend