cmd support, LLC

cmd support, LLC Reviews

Excellent rating
5.0
13 reviews Verified
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Reviews (13)
Morgan Adamson
Morgan Adamson
2023.03.11
Josh is always very helpful even to people, like me, who know nothing about technology. He is smart not only on the technical side but also at communicating with all types of people. It’s so easy to troubleshoot with him and he is polite and well educated. I had just left an apple store because I was having problems with storage. I left the store feeling more stressed out than I started. They had told me to go home and delete photos to make room and some other things about the cloud. I texted josh right after and was relieved when he had about 3 other suggestions for me on my personal storage. He was able to, over text, help me make 30 GB more space on my phone without deleting any photos. I will always go to josh for anything tech. Seriously a relief and joy working with him.
Reply from cmd support, LLC 2023.03.11
Morgan- thank you so much for the kind words! Happy to be of service.
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Samantha Brandon
Samantha Brandon
2022.01.05
Positive
Professionalism
Quality
Responsiveness
Value
I came to Josh with my iMac and a long list of fixes. Not only did he fix all of them, he did so in a very timely fashion! Josh followed up to make sure everything was running smoothly and answered any questions I had along the way- including walking me through updates and other technical processes. As a photographer who relies on my computer just as much as my camera, I can't recommend Josh and his skill set/knowledge enough! My computer is faster and more functional than the day I bought it.
Reply from cmd support, LLC 2022.01.05
Sam, thank you so much for the kind words and your support! Look forward to helping you in the future :)
Sally Gildea
Sally Gildea
2021.09.01
Positive
Quality
Responsiveness
Josh was quick to respond, and kept me informed of the progress for the repair! He was punctual and very knowledgeable.
Reply from cmd support, LLC 2021.09.01
Sally, thank you so much for the review! Happy to help anytime :)
Jill Edelen
Jill Edelen
2021.03.27
Positive
Professionalism
Quality
Responsiveness
Value
I have had the pleasure of working with Josh over the years on a number of laptop, phone and iPad issues and I cannot say enough good about him. He can answer and resolve ANY issue I have ever had with ease... issues that have stumped others. Josh is a true pro but also puts people at ease. He is patient and an excellent teacher, empowering people and giving them confidence to do things independently. His fees are very reasonable and he works very fast. Also, he does not create unnecessary work in order to bill more time as I've experienced with some other providers. I have worked in a fortune 100 company and also with other on-line support providers and Josh is, hands down, the very best I've worked with. My two business partners concur with this assessment and we highly recommend him.
Reply from cmd support, LLC 2021.03.27
Jill thank you so much for the kind words, I enjoy working with you and look forward to helping you in future!
Bill Waterbury
Bill Waterbury
2021.03.24
Positive
Professionalism
Quality
Responsiveness
Value
Very impressed by responsiveness & communication. Obviously very knowledgeable and spends the time to explain our system & it's potential needs now & in the future. Great follow-through & follow-up. Would highly recommend!
Reply from cmd support, LLC 2021.03.24
Bill, thank you so much for the review! We’re thrilled to have met you and helped your business! Look forward to our future relationship!
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Terra King
Terra King
2021.01.26
Positive
Professionalism
Quality
Responsiveness
Value
Josh is very knowledgeable and can make issues that seem very complicated to me seem very simple and easy to solve. It is so nice to feel that there is always so sort of solution after talking to or working with him!
Reply from cmd support, LLC 2021.01.26
Terra thank you so much for the kind words :) always happy to help!
Roxanne Douville
Roxanne Douville
2021.01.06
Positive
Professionalism
Quality
Responsiveness
Value
A few times I have called Josh for what I thought was a huge catastrophe, regarding my MacBook Pro. I explain what the issue is to Josh. He does his magic and within 10 minutes the issue is fixed. Josh is fast and professional when it comes to problem solving with technology. Thanks again, Josh!
Reply from cmd support, LLC 2021.01.06
Thank you so much for the kind words! Happy to help with all of your technology troubles.
E (Existential_Error)
E (Existential_Error)
2020.11.20
Positive
Professionalism
Quality
Responsiveness
Value
Josh went above and beyond to help me out with my computer problem. Dropped off my computer on a Saturday and was done Sunday evening. Its working great!
Reply from cmd support, LLC 2020.11.20
Thank you so much for the support and kind word! Happy to help :)
Deb Smith
Deb Smith
2020.11.16
Positive
Professionalism
Quality
Responsiveness
Value
He was available immediately and helped me out of a bind that online support systems got me into!!! Very nice guy!!!
Reply from cmd support, LLC 2020.11.16
Deb! Thank you so much for the kind words, happy to help anytime!
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crystal nash
crystal nash
2020.11.04
Positive
Professionalism
Quality
Responsiveness
Value
Always does great work and knows his stuff if you're looking for someone to fix your computer or laptop this is definitely the place to go!!
Reply from cmd support, LLC 2020.11.04
Crystal, thank you so much for the kind words and support!
Kristin Belcher
Kristin Belcher
2020.10.08
I cannot say enough how awesome Josh is in helping us with all of our computer needs and questions. I would truly be lost without him. Very highly recommend him
amy high
amy high
2020.10.06
Positive
Professionalism
Quality
Responsiveness
Value
My MacBook Air is about 7 years old and the battery was dying all the time, Josh was able to replace my battery for significantly less than the Apple Store would have charged and I had my computer back the next day. I’ve been going to him for years for all my Apple products and I’ve always left 100% satisfied.
Reply from cmd support, LLC 2020.10.06
Amy, thank you so much for the review! Happy to help you with your Apple devices anytime you need us.
Vandenbossm
Vandenbossm
2020.09.19
Positive
Professionalism
Quality
Responsiveness
Value
Josh had me back up and running in no time for a very reasonable price!
Reply from cmd support, LLC 2020.09.19
Matt thank you for the kind words! Always happy to help when you need us !
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