ClaimFlights Reviews

Loredana 2025.11.20

     

I DO NOT RECOMEND IT ! They are not serious at all ! After I sent them all the requested data and made me fill tons of papers and sign them, Agniezska, just replied that they have to close the case bus Wizzair just asked them to and they just can't do any research. I just lost my time. It's not worth it !!! They don't help you !!!AVOID THEM :((

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Reply from ClaimFlights 2025.11.21

Loredana. We appreciate your opinion and your review. In your case, we contacted Wizzair and came to the conclusion that due to extraordinary circumstances, we could not claim the flight delay compensation for you. We are sorry for it and understand that you are disappointed. Anyhow, we have worked for free for you and have not charged a single penny. If you would hired a lawyer or another institution, you might have been charged without getting anything. Anyhow, you are free to sue Wizzair or do whatever you think is necassary. All the best ClaimFlights.

yolanda González 2025.10.16

     

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Roman Kurowski 2025.08.25

     

Agnieszka, the Claim Fights' representative that handled our case, was very professional answering our questions and filing our claim. The information she gave us was accurate and we received the indemnity from the airline in stipulated time. Thanks !!!

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Luca Banfi 2025.06.23

     

I contacted Claim Flights after a flight cancellation. The customer service was excellent—helpful, responsive, and professional. I received my reimbursement after about four months, with clear communication throughout and a satisfying compensation. Highly recommended!

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Ravi John 2025.06.04

     

I had a delayed flight with Etihad and was clearly eligible for compensation under European Regulation No. 261/2004. However, when I contacted Etihad directly, they rejected my claim. That’s when I found Claim Flights based on their great reviews—and I’m so glad I did. Their website was easy to use and immediately confirmed that I was eligible for compensation. From the start, the communication was prompt, clear, and reassuring. A special thanks to Agnieszka Fanslau, who guided me through the entire process with professionalism and empathy. I was kept informed at every step, and her support really put me at ease. In the end, Claim Flights succeeded in getting me the compensation I was entitled to, which I would not have received without their help. I have no hesitation in recommending Agnieszka & Claim Flights to anyone dealing with a flight delay or cancellation.

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Reply from ClaimFlights 2025.06.23

Thank you, Ravi, for sharing your experience! We're thrilled to hear our team could help you secure your EU flight delay compensation. Your recommendation means a lot to us and others in similar situations!

Máté Börönte 2025.05.27

     

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Doreen Kaplan 2025.03.12

     

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Luis PR 2025.01.27

     

I would like to express my gratitude for the excellent support provided by Agnieszka Fanslau throughout my flight claim process. Despite the challenges and the time it took due to the airline’s part in the delay, Agnieszka was always incredibly attentive, professional, and responsive to my emails. Her timely and efficient communication made the entire experience much smoother. She was consistently kind, clear, and helpful, ensuring I was updated every step of the way. Thanks to her dedication and expertise, the claim was successfully resolved. I highly recommend their services!

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Reply from ClaimFlights 2025.01.30

Thank you, Luis, for the appreciation! We're thrilled Agnieszka could assist you effectively with your EU flight claim process. Your recommendation boosts our team's commitment to providing exceptional service. We appreciate your patience and trust in us.

Jonathan Lehrer 2025.01.26

     

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Reply from ClaimFlights 2025.01.30

Thank you so much for your review, Jonathan! We're delighted you had a positive experience. Remember, if you ever face any flight delays or cancellations, we're at your help. Safe travels!

William Tharakan 2025.01.13

     

Worked with Agnieszka Fanslau for a flight cancellation claim by WIzz Air. She was amazing to work with, very responsive and provided updates along the way. In the end, after a few months of work the claim was successful. Highly recommend based on this experience.

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Reply from ClaimFlights 2025.01.30

Thank you, William! We're thrilled to hear that Agnieszka provided excellent support for your Wizz Air flight cancellation compensation claim. Your recommendation and satisfaction mean a lot to us, and we're glad the claim was successful.

Lana Nov 2024.12.28

     

Great customer service, good communications and support.

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Reply from ClaimFlights 2025.01.30

Thank you, Lana! We're thrilled to hear you appreciated our customer service, communication, and support. If you ever need assistance with EU flight delay or cancellation compensation, we're here to help!

Nadine Peters 2024.12.28

     

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Reply from ClaimFlights 2025.01.30

Thank you, Nadine, for your positive review. We're delighted to know you had a great experience. Should you ever encounter a flight delay or cancellation, remember compensation under EU law may apply. Safe travels!

Phillip Gerber 2024.12.16

     

Gerne wieder!

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Reply from ClaimFlights 2024.12.25

Vielen Dank, Phillip! Es freut uns sehr, dass Sie zufrieden waren. Denken Sie daran, bei künftigen Flugproblemen können Sie auf unsere EU-Flugentschädigungsdienste zählen.

Olivier 2024.11.27

     

Very easy to file a claim. I was kept updated and communication was polite. Highly recommended

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Reply from ClaimFlights 2024.12.25

Thank you, Olivier, for your kind words. We're thrilled you found the process smooth and were satisfied with our communication. If you need assistance with EU flight delay or cancellation compensation in the future, we're here to help.

Beata Gilewska 2024.11.26

     

Jestem bardzo zadowolona z pracy pani Agnieszki. Nie wierzyłam że moja sprawa może być tak profesjonalnie i szybko załatwiona

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Reply from ClaimFlights 2024.12.25

Beata, cieszymy się, że jesteś zadowolona z pracy pani Agnieszki. Naszym priorytetem jest szybko i profesjonalnie pomagać w sprawach takich jak rekompensaty za opóźnienia lub odwołania lotów zgodnie z prawem UE.

Erik Polano 2024.11.26

     

Great experience getting compensation successfully for my canceled flight! Everything was handled by the with even my own personal liaison at the company Agnieszka. Would use again!

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Reply from ClaimFlights 2024.12.25

Thank you, Erik! We're delighted to hear Agnieszka was so helpful in securing your EU flight cancellation compensation. We're here anytime you need assistance with EU law compensation. Looking forward to helping you again!

Rick Schulze 2024.11.23

     

They made the process very simple and easy. They took the frustration out of the process. We just received our funds and are happy with the outcome.

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Reply from ClaimFlights 2024.12.25

Thank you, Rick! We're thrilled to hear you found the process simple and satisfactory. Helping travelers secure EU flight delay and cancellation compensation is what we strive for. We're glad you're pleased with the outcome!

Lukas Zimmer 2024.11.15

     

Ausgezeichneter Service! Sie antworten immer schnell und liefern Informationen zu dem Fall! Sehr empfehlenswert.

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Reply from ClaimFlights 2024.12.25

Vielen Dank, Lukas! Es freut uns sehr, dass unser schneller Service und die Informationen zu EU-Flugentschädigungen bei Ihnen Anklang finden. Wenn Sie weitere Fragen haben, stehen wir jederzeit zur Verfügung.

Pavel Borukhau 2024.11.13

     

Uratuj Panią Agnieszkę Fanslau. Otrzymałem odszkodowanie

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Reply from ClaimFlights 2024.12.25

Cieszymy się, że udało się uzyskać odszkodowanie zgodne z prawem UE. Jeśli potrzebujesz więcej informacji o odszkodowaniach za opóźnienia i odwołania lotów, jesteśmy do Twojej dyspozycji. Dziękujemy za podzielenie się swoją opinią, Pavel!

Sue Williamson 2024.11.12

     

Great service, even though I was wary with dealing with an unknown international company. Received our compensation, very happy.

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Reply from ClaimFlights 2024.12.25

Thank you, Sue! We're delighted to hear you're satisfied with the service. Securing EU flight delay or cancellation compensation can be tricky, and we’re glad we could help. Safe travels!