My child’s tooth was numbed and extracted without my consent or her knowledge. We were offered an early morning appointment to get my 6-yr-old (with dental anxiety) comfortable with the office. I was told my child would be given a tour, a few X-rays, a basic exam, and NO TREATMENT for her first visit. I was with her the whole time. During the exam Dr. B asked me to step into the hall to talk privately. She said one of my child’s teeth was quite loose and wanted to remove it. I said that would probably be okay, but I needed to talk to my child first. My daughter was in a panic when I went back in the room because the hygienist had already numbed her tooth, and numbing gives her MAJOR anxiety. I didn’t even have a chance to inform the Dr of this info before they treated her! The hygienist assured me that they would NOT extract the tooth since my daughter was so upset. Once she finally calmed down, Dr. B reassured her that she just wanted to take a look at her teeth before we left. She was very hesitant, but ultimately agreed. As soon as my daughter settled back into the seat Dr. B pulled out the tooth. She didn’t consult me or my child first. My child was inconsolable. The doctor stepped away without giving any gauze, and there was a lot of blood, leaving stains on my child’s clothes and making the experience very traumatizing. Afterward, Dr. B reassured me that the tooth wasn’t safe to leave in the mouth because it was loose and a choking hazard. She was adamant that she needed to remove it. The tooth was definitely loose, but wasn’t dangling or something. I would’ve been okay with the removal, (and actually think my child would have been too!) as long as we were informed and prepared beforehand. What a disappointing experience, the opposite of what we were promised. Instead we left traumatized. I wish I would’ve trusted the handful of reviews from parents whose kids were treated without consent.
Thank you Dr. B & Dr. Sadjadian and all the kind staff for taking care of my son's dental care all these years. My son Ario always received great care and professional service here at Children's Dental Care and had great experiences and always felt comfortable here. Thank you