Central Texas Auto Care

centexautocare.com

Central Texas Auto Care Reviews

Excellent rating
4.6
204 reviews Verified
Central Texas Auto Care
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Reviews ( 204 ) 4.6

Garret Gann
Garret Gann
2024.07.26
Grey tundra is a idiot.
Ryan Robinson
Ryan Robinson
2024.07.26
Grey tundra is a horrible driver. Touched the bumper of multiple cars in traffic. Overall rude.
Leslie Davidson
Leslie Davidson
2024.07.10
The people were friendly but after taking my car in to have an oil change and tires rotated it came out to $378 due to issues they had with cross threading my lug nuts and had to replace 3 out of 5 post. Also I had a major oil leak. My car has never leaked oil in the 4 yrs I had it. I took it back and they said it was the rear main seal and needed replaced, the est. was $3497.44. I picked up my car and my fiancรฉ replaced the faulty oil filter they put in and my car is running perfectly. Dishonest service!
Reply from Central Texas Auto Care 2024.07.11
Hello Leslie, Iโ€™m truly sorry to hear about the trouble you experienced at our service center. Your feedback is incredibly important, and we regret that our service did not meet your expectations. We apologize for the mistakes made during your visit and any stress it caused you. Our team will be getting hold of you directly in the next 24hrs, so we can address these issues and ensure they are corrected. We appreciate your patience and hope to regain your trust.
Katie Parrish
Katie Parrish
2024.06.27
The customer service was GREAT!!! The lady at the front was extremely professional and friendly!! I will be back.
Reply from Central Texas Auto Care 2024.07.11
๐Ÿ˜Š Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, especially the lady at the front desk. Your positive feedback means the world to us, and we can't wait to welcome you back!
Emily Tuell
Emily Tuell
2024.06.20
The only car shop we trust! Growing up, my dad always brought our cars here. Naturally this became my go-to for oil changes, inspections, and other regular maintenance. This year my car ran into problem after problem. Dannie was patient and proactive as we spent weeks figuring out the back to back issues and resolving them. Very grateful to the team for helping us through it!
Reply from Central Texas Auto Care 2024.07.11
We're so touched by your review and grateful for your family's long-standing trust in our services. Itโ€™s great to hear that Dannie was patient and proactive in helping you with your car troubles this year. Thank you for your kind words, and weโ€™re here for you whenever you need us! ๐Ÿ˜Š
Gigi Hutchison
Gigi Hutchison
2024.04.30
We brought our Acura RDX here after dealing with another shop that kept telling us there was nothing wrong with our SUV. The battery continued to drain and leave us stranded. Dannie quickly diagnosed the problem and got us back on the road the same day! We will continue to bring all our vehicles here. Thank you, CTAC! G. Hutchison
Herm Dodds
Herm Dodds
2024.02.27
Quick and wasy
Ashish Patil
Ashish Patil
2024.02.17
Robert the assistant manager came across as very genuine and not trying to have you get things replaced that were not needed. Also got my mud guard fixed which my service center denied. Thank you!
Reply from Central Texas Auto Care 2024.02.20
Hey Ashish Patil, thanks a bunch for sharing your experience with us! We're really happy to hear that Robert took care of you and fixed your mud guard without any hassle. It's all about providing the best service possible and making sure you leave satisfied. We appreciate your business and hope to see you again soon! ๐Ÿš—โœจ
Jonathan Shaw
Jonathan Shaw
2024.02.08
I was looking for a shop with people you can trust and I have found that with this team. They have not only fixed big problems for me but also took the time to find other little things and just fixed them too along the way often for free because they are just good like that. I would not hesitate to let these guys work on your car whether a daily driver or a project car.
Reply from Central Texas Auto Care 2024.02.20
Hi Jonathan! ๐ŸŒŸ Thank you immensely for your wonderful review! We're thrilled to hear that you had such a positive experience with our team here at Central Texas Auto Care. Your trust in us means everything, and we're overjoyed that we could not only address the big problems with your car but also take care of the little things along the way. We're all about going the extra mile for our customers, and we're ecstatic that you noticed. Can't wait to have you back, whether it's for routine maintenance or another project. Drive safe! ๐Ÿš—๐Ÿ’จ
rod jorgenson
rod jorgenson
2024.02.01
Great team with great service. We just started using them a few months ago, and now take all our vehicles there. Highly recommend.
Reply from Central Texas Auto Care 2024.02.05
Hey Rod! ๐Ÿ˜„ We're super stoked that you've become a part of the Central Texas Auto Care family. Your support means a lot to us! If there's anything specific you'd like to share about your experience or if you have any questions, feel free to drop us a line. Keep rolling with confidence! ๐Ÿš—๐Ÿ’จ
Jaime Yarrell
Jaime Yarrell
2024.01.30
I have been going here for years! Always trustworthy and honest experience. Highly recommend!
Reply from Central Texas Auto Care 2024.01.31
Hey Jamie! ๐Ÿ˜„ We can't thank you enough for choosing Central Texas Auto Care year after year. Your trust in us warms our hearts. We're thrilled that you've had such a positive experience with our trustworthy and honest service. If you ever need anything car-related, we're just a phone call away. Safe travels, and see you soon! ๐Ÿš—๐Ÿ”ง
Cathy Michka
Cathy Michka
2024.01.10
Cody and his team go the extra mile and they are always eager to make sure you and your car are safe on the roads. I've used their services for years and wouldn't take my car anywhere else.
Reply from Central Texas Auto Care 2024.01.16
Dear Cathy, thanks for your trust and loyalty! We're glad to hear Cody and the team exceed your expectations. We're honored to keep your car safe on the roads.
William Young
William Young
2023.10.18
Reply from Central Texas Auto Care 2022.07.13
Thank you for choosing Central Texas Auto Care, William for your state Inspection. We're so happy to have you as a customer. We hope you'll continue to choose us for all of your car care needs in the future. Thank you for your business!
Rogue Accountant
Rogue Accountant
2023.10.08
Not a reliable mechanic. They seem over worked and make bad calls on what your needs are. Go somewhere else unless you know exactly what you need done and they provide a competitive price.
Reply from Central Texas Auto Care 2023.12.26
We're sorry to hear about your experience. We are dedicated to improving. For further assistance, we urge you to reach out to our customer service team.
Lucy C.
Lucy C.
2023.09.18
I had Central Texas Auto Care take care of my yearly safety inspection. They were quite busy today, and in their communications with everyone waiting on service, I found them straightforward, transparent, fair, and efficient. I would go here again.
Reply from Central Texas Auto Care 2023.12.07
Lucy, We are genuinely thankful for your fantastic 5-star review of Central Texas Auto Care! Your feedback is invaluable, and we appreciate you sharing your positive experience with us. Handling yearly safety inspections during a busy day is no small feat, and we're delighted to hear that you found our team to be straightforward, transparent, fair, and efficient in their communications. Providing clear and honest communication is a priority for us, and we're pleased that you felt well-informed during your visit. Thank you once again for choosing Central Texas Auto Care. We appreciate your trust and look forward to serving you for all your automotive needs in the future. If you ever have questions or need assistance, please don't hesitate to reach out. Central Texas Auto Care Team
Diane Watson
Diane Watson
2023.09.05
Staff is always helpful! Nice to have an auto care business that clearly explains everything and also lets me know if something will need attention very soon. They never push to take care of all you auto needs at once which helps me plan expenses! Thanks Cody, Krystal & Jeremy
Reply from Central Texas Auto Care 2023.12.07
Diane, Thank you so much for your fantastic 5-star review of Central Texas Auto Care! We truly appreciate you taking the time to share your positive experience. It's wonderful to know that you find our staff helpful. Providing clear explanations and transparent communication is a priority for us, and we're pleased that our approach resonates with you. We understand the importance of informing you about potential issues that may need attention soon without pressuring you to address everything at once. Your comfort and ability to plan your expenses are important to us, and we're glad to be of assistance.. Thank you once again for choosing Central Texas Auto Care. We look forward to serving you in the future. If you ever have questions or need assistance, please don't hesitate to reach out. Wishing you safe travels and many more positive experiences with us! Central Texas Auto Care Team
Natalia Hornsey
Natalia Hornsey
2023.09.02
Love Love Love ... Literally the coolest bunch of guys i've come across.. Cody is just the sweetest kindest man ever . He listened to me talk and understood my situation . You can tell this man was raised right. I have had the most horrible experiences with mechanics in the past . So much so that just less than a week ago my car was literally beyond repair and I had to purchase a new vehicle . Cody made me feel comfortable and welcomed and went above and beyond to help me with my car today . He was open and honest and took the time to explain things to me . This guy knows his stuff and i'll always come back for as long as this guy works here .. my car didn't smell like cigarette smoke. I didn't have a oil all over the place. They were kind enough to put a paper mat on the floorboard and kept everything nice and clean . So glad I found him . I will forever ask him about my car before anyone else .
Reply from Central Texas Auto Care 2023.12.07
Natalia, Wow! Your incredible 5-star review has truly made our day at Central Texas Auto Care! We're beyond grateful for your kind words and are thrilled to hear about your exceptional experience with us. Your trust in Cody and our team means the world to us. We understand that past experiences with mechanics can be challenging, and we're honored that you've found a reliable and trustworthy resource in us. Maintaining a clean and welcoming environment is important to us, and we're pleased that you noticed and appreciated our efforts. Thank you once again for choosing Central Texas Auto Care. We look forward to being your go-to for all your automotive needs. If you ever have questions or need assistance, please don't hesitate to reach out. Wishing you safe and smooth journeys ahead! Central Texas Auto Care Team
Alan Smith
Alan Smith
2023.08.29
Cody Doris is a rockstar doesn't try to up sell you ... Thank you Cody
Reply from Central Texas Auto Care 2023.09.05
Allen,Thank you so much for taking the time to share your 5-star review of Central Texas Auto Care and our rockstar employee, Cody Doris! We truly appreciate your feedback. It's wonderful to hear that Cody provided you with a great experience and that he didn't try to upsell you. We pride ourselves on providing honest and trustworthy service, and Cody's dedication to this certainly commendable. If you ever need any further assistance with your vehicle or have any questions, please don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future. Safe travels and thanks again for choosing Central Texas Auto Care!
Ryan Lipscomb
Ryan Lipscomb
2023.08.06
Can not say enough about the care and attention to detail Central Texas Auto Care gave us! We are more than pleased with everything we experienced from the initial diagnostic (complete vehicle assessment) to the completion of repairs and check-out. Cody and the rest of the crew there made us feel welcome and made sure we got what was needed for our 2012 Jeep Liberty. They gave us honest, concise recommendations and no pressure/upselling to do more than what was needed. Highly recommend!
Reply from Central Texas Auto Care 2023.08.08
Thank you for taking the time to share your wonderful review! ๐ŸŒŸ We're absolutely delighted that Central Texas Auto Care provided you with top-notch service from start to finish. It's fantastic to hear that our team made sure to meet your needs without any pressure or upselling. Your recommendation means a lot to us! Feel free to drop by if you have any more automotive needs. Take care and enjoy the road ahead! ๐Ÿ›ฃ๏ธ
Connie C
Connie C
2023.08.04
The guys at Central Texas Auto Care were fantastic! I brought my car in with a leaking transmission pan and warped brakes and they fixed it in record time so I could get on with my move across country. The car runs great, and we made it safely! Thank you for your constant communication and attention to detail guys! I definitely recommend them!
Reply from Central Texas Auto Care 2023.08.08
Connie, Thank you so much for sharing your feedback about your visit to Central Texas Auto Care! ๐ŸŒŸ. We're really pleased that we could quickly address the leaking transmission pan and warped brakes, ensuring a smooth move across the country for you! ๐Ÿ›ฃ๏ธ It's always our goal to provide excellent communication and meticulous attention to detail. We're so glad we could meet your expectations! ๐Ÿ“ฒ๐Ÿ” Wishing you smooth and safe travels on your cross-country journey! Don't hesitate to reach out if you ever need our assistance again. ๐Ÿ›ค๏ธ๐ŸŒ