Dear Good People at Ipsofakto,
I am writing to express my heartfelt thanks to you and your team for the exceptional service I experienced during my stay in Mexico. Recently, I realized that I had left my dresses behind, and I was deeply touched by the swift and caring response of your staff in retrieving and returning them to me.
Your commitment to customer satisfaction is truly exemplary, and it did not go unnoticed. It is reassuring to know that there are still places where one can expect such dedication and kindness.
Thank you once again for your remarkable service. May God bless you all for your kindness. I look forward to staying with you again in the near future without any hesitation.
Warm regards,
Sandra C.
ipsofakto, has done a great job of returning my lost item back to me in Canada. I recommend them to anyone wanting to have something shipped home from their vacation.
I left my wallet at a resort near Cancun Mexico. I contacted Ispofakto and they retrieved my wallet from the resort and shipped it back to me in Canada with all its contents. Arturo and Jasmín from Ipsofakto kept in touch with me the entire time. I’m happy to recommend this company.
Had a wonderful experience using their service. I had forgotten an item in my hotel, and they coordinated with the concierge directly to receive it, package it, and prepare it for shipping. It arrived in perfect condition, and communication was consistent throughout the entire process.
When your items find their way back home....
I forgot my airpods, cord, and adapter at the Hyatt Ziva in Cancun. I contacted them the following day after my discovery and they responded in less than 12 hour. Not only did they find all 3 items, but they they connected me with a shipping agency that returned my items at a reasonable cost. Thank you so much @hyattziva!!! I appreciate it so much
My experience with IpsoFacto was excellent!
They took full charge of my items forgotten during my holiday in Mexico. It was shipped rapidly to Canada, trouble free!
Thanks again
While on vacation we lost a phone at the resort we were staying at. Ipsofakto was able to securely and quickly get our missing phone back to us, which was very much appreciated!