Verified Company
I held back from leaving this review in an attempt to be understanding, but feel compelled to share after speaking to a colleague who had a similar experience with this clinic. In 2023 I brought my 10 month old kitten to Dr. Carter with symptoms of nasal congestion, cough, raspy breathing, lethargy, and weight loss. Dr. Carter treated him with antibiotics which helped the congestion but nothing else, and steroids which briefly helped his energy level. Dr. Carter insisted my cat was fine despite the fact that he had lost half his body weight and probably had feline herpes virus or kennel cough to cause the raspy breathing. I told him my cat would only eat 2 bites of kibble a day and he responded, "well, he's still eating so that's okay." I took my cat to an emergency vet where they placed a feeding tube immediately, drained fluid from around his lungs, and diagnosed him with FIP. My cat is healthy now after a long and harrowing journey, but I nearly lost him. I'm glad I sought emergency care and warn every cat owner I meet never to see Dr. Carter.
Im actually removing a couple stars from my review. Not because I don't like the vet or the techs, but because I actually don't think the front staff are not the friendliest. When you call and you are trying to schedule appointment or speak and you're told, I don't need the whole story because i have customers in the waiting room is kind of a turn off. 🙄. I didn’t respond with what I was actually thinking about that comment because i understand how to remain professional during customer interactions.
I do like the vet and the techs. This is an old school, not a corporate owned clinic so you don't get the pressure to buy procedures or insurance.
Overall, I am very pleased with the back office just maybe not the front.
I switched to Dr. Carter after being quoted over $1,000 for my dog's dental work elsewhere. It was the best decision! Dr. Carter and his team are professional, kind, and did a great job for half the price of my previous vet. I highly recommend them for anyone looking for high-quality care that is also affordable.
I have thought long and hard about writing this review. I have taken my older dog, Dan, to Carter for the past year. With his advanced age, I know that there are some health concerns, one being heart failure. This is where the issue started. Dan was given twice the amount of Lasix recommended. It caused a VERY expensive visit to MedVet (which I highly recommend). Dan was found to be in rough shape due to dehydration. I took him back to Carter and was told he wasn't dehydrated and to feed him a "renal stew". I knew something else was wrong, but I felt he just wanted me to take Dan home to die. After another visit to MedVet, he spent 3 days in the facility and was treated like he should have been by Dr Carter. Dan is now a different dog and is on the mend. We will have an uphill battle due to the overdosing of Lasix, and I will be taking Dan to a new vet to get that sorted out.
While our cat, Witte Poots, ultimately couldn’t be saved, Dr.Carter helped us through one of the hardest experiences any pet owner can face. He treated her with genuine respect and compassion and guided us through each step with honesty and care. He clearly explained what was happening and what our options were, allowing us to make the best decisions for her well-being. His calm, factual approach made a painful situation a little easier to bear. We’re deeply grateful for his professionalism and kindness. Providing her a relaxing, tranquil room to pass in, was so greatly appreciated. And the fact they sent a card afterwards with her printed paws, was a really nice touch.
Dr. Carter is great! My cat, now cats, have been seeing him a few years now. Had to call about a possible eye infection & and Dr. Carter made sure our girl was worked in and got the medicine she needed that day. We just waited a bit. He genuinely cares about everyone's animals. Definitely recommend him, as well as his very caring staff.
Dr. Carter has been wonderful for all our fur babies! He is so knowledgeable, compassionate, and always takes the time to make sure we understand any issues our dogs may have! He and his entire staff are so friendly, welcoming, and truly strive to accommodate their clients as well as the furry patients!!♡
Dr. Carter does very thorough examinations of animals under his care. He also explains everything that is going on with your pet and does so in a way that you can understand. He is an incredible vet and the staff at his office are so knowledgeable and helpful.
We found a kitten in our neighbors trash can and Dr. Carter’s office squeezed him in within two hours. They took such good care of him and treated him for his flea and bug infestation. Kitten was so tiny, but now he is a big playful boy thanks to Dr. Carter and his team that treated him.
Just had our first appointment here at Carter vet and wow. I couldn’t be more satisfied! Dr. Carter was extremely knowledgeable and we felt right at home. We had went to another vet recently trying to find “the one” and although it was stellar it didn’t quite feel like this one. Highly recommend!