This company offers an exemplary service - Chantal is professional and efficient - I can think of no one in this field who is more impressive with their knowledge, skill or passion. If you enlist the help of Canterbury Website Design & SEO then you’ll get top-notch attention and service; Chantal’s expertise will help your cause or business more than blossom. Highly recommend the laudable work ethic, attention to detail combined with the customer service and all results.
Reply from Canterbury Website Design & SEO2026.06.18
Thank you so much, Kimberly, for such a kind and generous review. It was an absolute pleasure working with you on the website for your creative writing classes in Canterbury.
I’m really pleased that you were happy with the service, attention to detail and final result. Wishing you every success with the classes, and thank you again for taking the time to share such lovely feedback.
Simon Critchett2026.06.09
We've been working with Canterbury Website Design for five years now and they've been a reliable, knowledgeable partner throughout. They look after our websites and SEO, and we've seen solid, consistent results over that time. Communication is straightforward and they understand our business. Happy to recommend them to other local businesses looking for a trustworthy web agency.
Reply from Canterbury Website Design & SEO2026.06.09
Thank you, Simon. We really appreciate your kind words and the trust you’ve placed in us over the past five years. It’s been a pleasure supporting your websites and SEO during that time, and we’re very pleased to know the work has delivered consistent results for you.
Valerie Illidge2026.02.26
I’ve worked with Chantal for many years across multiple websites for our business, and I can honestly say her knowledge and expertise have been invaluable. From the very beginning she has provided clear guidance, practical advice, and solutions that have helped our school improve its online presence.
What stands out most is how consistently supportive and reliable she is. She takes the time to explain things, responds quickly when we need help, and always makes sure everything is running smoothly. Her experience really shows in the quality of her work and in the confidence she gives you that your website and digital marketing are in safe hands.
The results we’ve seen over the years speak for themselves, and the service she provides represents excellent value for money. I wouldn’t hesitate to recommend her to anyone looking for a skilled, trustworthy, and highly professional web and SEO
Reply from Canterbury Website Design & SEO2025.09.02
Thanks for the great review Daniel. It was a pleasure to create the Kent Fine Dining website with and for you!
Rachael Pielow2025.08.05
Chantal was extremely professional and efficient during the process of getting my old website reinstated. I cannot recommend her highly enough and look forward to working together on other projects.
Reply from Canterbury Website Design & SEO2025.08.05
Thank you so much for the wonderful review, Rachael! It was genuinely a pleasure working with you to get your WordPress website back up and running smoothly. I'm delighted we could resolve everything efficiently for you, and we look forward to supporting your business with future projects.
EIC Partnership2025.07.16
Canterbury Website Design & SEO have been a huge part of getting our new website over the line. Chantal and her team worked miracles to resolve our WordPress issues, enabling us to launch on time, and her maintenance plan gives us peace of mind that our site functions as intended (whilst staying on budget) - allowing us to focus on our core business. 10/10 would definitely recommend!
Reply from Canterbury Website Design & SEO2025.07.17
Thank you — we really appreciate the kind words! It was a pleasure to step in and help get the EIC website (eic.co.uk) live when things had stalled. Resolving the WordPress issues and critical functionality under time pressure was a challenge we were happy to take on. We're now proud to be supporting the site through our maintenance plan and look forward to assisting further across the wider group as needed.
Mark Barrie2025.07.16
Have found Chantal at Canterbury web design unable to deliver the right results for me. The website she produced was not fit for purpose, lacked basic SEO and not on google maps. So I Stopped the SEO as very little was done and certainly did not deliver results after overspending and being overcharged numerous times. Very dissapointing and very expensive, now taking her to court for all the basic errors that were made and waste of my time and hard earned money. Unluckily for her I have numerous witnesses of her past clients that have experience the same treatment.
Mark Barrie Director
Ambassador Private Hire
Reply from Canterbury Website Design & SEO2025.02.20
Thanks for the great review Mark. Its been a pleasure creating your new website for you and we look forward now to starting on your SEO.
Edited 20 February 2025: Thank you for your feedback. As a matter of professional courtesy and transparency, we must address several points:
1) Interestingly, you initially left a 5-star review praising the website upon launch (which remains unchanged), expressing complete satisfaction with our work. The website was built exactly to brief, including a new logo and integrated booking system. Despite requesting comprehensive content from you, we received only a price list, yet our team went above and beyond to create professional content and structure to support your business goals.
2) Regarding SEO, as discussed multiple times, you chose our entry-level package (1.5 hours monthly) and discontinued after just 6 months. For a new website and Google Business Profile starting from zero, especially in your competitive sector, this was insufficient time to achieve the rankings you desired - a fact we emphasised repeatedly during our consultations.
We must also note that you are currently in breach of contract, with outstanding payments of £1,200, and have fraudulently initiated chargebacks on previously agreed payments. Legal proceedings are commencing to address this contract violation as you are aware.
We maintain extensive documentation of:
- Your initial 5-star satisfaction
- All delivered work
- SEO progress reports (which unfortunately we cannot attach here, or would)
- Communication history
- Contract terms
- Payment agreements
We pride ourselves on delivering quality work and maintaining transparent client relationships. While we respect your right to provide feedback, it should be based on accurate representation of services rendered and contractual obligations.
For any potential clients interested in our services, we're happy to share our extensive portfolio of successful projects and client testimonials from those who have completed their agreed terms.
Saints hairdressing2024.10.31
Chantel we cant thank you enough for our fabulous website!
you really took everything on board what we wanted you to create for our website you put great effort, time and understanding of the salon to get the vibe we wanted to show through our website.
Chantel has great knowledge and understanding for any business websites and we would highly recommend to anyone needing or updating a website
Reply from Canterbury Website Design & SEO2025.07.17
Thank you so much for your lovely review! It was an absolute pleasure working with you and bringing your vision for the salon to life. I’m so glad the website reflects the unique vibe and personality you were aiming for — that’s always the goal! Wishing you continued success, and we're always here if you need anything down the line.
Dominic Gunn2024.09.26
As a charity supporting the Social, Emotional and Mental Health of children and young people, we need to be able to present our research, training and events clearly for everyone seeking our services. Canterbury Website Design have been so helpful in guiding us through the process of setting up and maintaining our own website. They have been quick to respond with easy to follow advice and made important adaptations, enabling us to promote our work effectively.
Reply from Canterbury Website Design & SEO2024.09.27
Thank you so much for your kind words Dominic. It has been a pleasure working with you and the other members of the SEBDA team over the past couple of years. We understand how crucial it is for your charity to be able to present your research, training, and events in a clear and accessible way, so we’re really pleased to to hear that our guidance and website support have helped make a difference in promoting your valuable work.
We strive to be responsive and provide easy-to-follow advice, and we’re glad that this approach has been beneficial for you. We look forward to continuing our partnership and supporting SEBDA in any way we can for many years to come.
Hardy Kerim2024.09.26
We received professional and outstanding work. Chantal was really good at communicating and developing the website the way we wanted. If you need a website for your business Chantal is the right person for the job, she knows her business.
Reply from Canterbury Website Design & SEO2024.09.26
Thank you so much for your wonderful 5-star review! It was a pleasure working with you on your Hardys Market E-Commerce Website, and we’re thrilled to hear that you were happy with the communication and development process. Your kind words about our work truly mean a lot.
We thoroughly enjoyed being a part of bringing your vision to life and look forward to continuing our relationship. If there's ever anything else you need, you know we're here to help. Thank you again for trusting us with such an important project!
Paula Armstrong2024.09.19
We are loving all the recent changes to our website. It's looking fantastic all thanks to Chantal at Canterbury Website Design. Thank you for your prompt response and quick turnaround.
Reply from Canterbury Website Design & SEO2024.09.26
Thank you so much for your 5-star review! It’s been a pleasure working with you and the team at KITE College over the past few years. We’re thrilled to hear you’re loving the recent updates to your website. It’s always our goal to provide a quick and responsive service, so your feedback means a lot to us!
We look forward to continuing our collaboration and supporting the growth of your online presence. As always, don’t hesitate to reach out if you need anything else. Thank you again for your trust and partnership!
David Lewis2023.12.12
Bespoke websites created to meet our exacting briefs, that deliver perfectly. Efficient ongoing support and impressive SEO work. Highly recommended.
Reply from Canterbury Website Design & SEO2023.12.09
Thanks Kevin. It's a pleasure being of service to you and we are very pleased that you are happy with the new e-commerce website we built for KC Modelkits.
Matthew Pithers2023.06.09
We recently had our website and seo work done and are extremely happy with the service would highly recommend
Reply from Canterbury Website Design & SEO2023.06.09
Thanks Matthew for the great review. It's a pleasure being of service to you and Stonelink.
Neil Harrison2023.06.07
MelaNoMore is a Melanoma Support Group covering the Surrey and Sussex area. We are made up of a group of non-technical folk who are getting on a bit. Canterbury Website Design have been very helpful to us in setting up our website and emails and do a great job in keeping things simple so we can all understand what is happening. Would thoroughly recommend them to anyone venturing into the world of websites, domains etc. particularly for inexperienced "webbers". They do a great job and provide patient tutorials.
Reply from Canterbury Website Design & SEO2023.06.07
Thanks so much for the great review Neil. It's much appreciated. We are very pleased to be associated with Melanomore and the great work you do supporting cancer sufferers.
Ross Kneller2023.05.05
We used them to try and improve our SEO. Not very happy with the service or performance at all. Having recently asked other SEO experts to look at our data they could not see any change or improvements in our website performance when Cantebury were meant to be working on it. Some even said that the performance had got worse. Having zero knowledge on SEO I wanted the process to be lead by the experts. I merely I received a monthly update email of graphs and commentary that would have likely made sense to someone in the know on these matters, not myself. Never hired a service with so little focus on customer care and satisfaction. Signed in to a service and the very bare minimum was done.
Reply from Canterbury Website Design & SEO2023.05.08
Hi Ross,
We're sorry to hear that you were unhappy with the SEO services we provided you some time ago and are surprised to receive this review. As you’re aware, you had a very low budget (£99pm) which at the time allowed for only 1 and a half hours work a month. With this, you wanted us to work on 3 of your Google Business profile locations, as well as your website. I told you upfront that it would take time, as not only is the SEO on 1 website + 1 location a time consuming process, but in your case, having to spread your limited time budget across multiple areas would obviously have an impact on the speed of your results. My understanding was that you grasped this from the get-go. The fact that you cancelled your mandate after only 3 months when the process had really only just started didn’t help matters either.
However, despite the limited time and resources we had to work with, we still managed to add a number of quality backlinks to your website which increased your Domain Authority from 7 (which it was when we started), to 17 in a few short months. In addition, the (almost) 200 citations we added for you for your Google business locations, also saw an increase in your rankings on Google maps for these, for your targeted keywords. This was evident in the reporting graphs and info, we supplied you.
You cancelled many months ago, but I have no doubt that had you continued with us as your SEO agency, you would, by now have started to see first page google rankings, and the resultant lead generation from it because our proven SEO strategy has provided this for our many satisfied SEO clients.
In closing, if you would like to pick up on things please don’t hesitate to get in touch with me directly on email or telephonically.
Best Regards
Chantal Elgie-Peters - Owner/Director
The Canterbury Oven Clean Company2023.03.06
The Team here really know what they are doing. They have designed and built my website exactly how I wanted it to be. Chantal is top in her field and knew exactly what was needed when it came to my company’s website. Great company to deal with. They have gone over and above what they needed to do. Thanks Chantal and the team.💯best website/seo company in Canterbury.
Reply from Canterbury Website Design & SEO2023.03.06
Thanks so much for the fantastic review Mike. It's very much appreciated and a pleasure being of service to you and undertaking your website upgrade. Glad we could get the Facebook feed working for you and I hope that the Online Appointment bookings facility will streamline things for you.
Amanda Lynch2023.03.03
Chantal has designed me a fabulous website and vastly improved my on-line presence. She responds promptly to any queries or update requests and helped me achieve a website that met my requirements perfectly. I have no hesitation in recommending her if you are looking to either design and build a website from scratch or to update an existing one.
Reply from Canterbury Website Design & SEO2019.12.05
Many thanks Amanda.
Sheri Irons2023.03.03
I never understood SEO and what it does, but with Chantal on my team she supported us through the process and the service I receive from Chantal's team is brilliant and I can highly recommend them.