Camp Bow Wow

campbowwow.com/carmel

Camp Bow Wow Reviews

Good rating
4.1
160 reviews Verified
Camp Bow Wow
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Reviews ( 160 ) 4.1

William Russell
William Russell
2024.05.23
Very poor service an staff were very rude. Not going back, it appeared that the dogs did have access to very much water. Staff member stated that they are to busy to take care of it most days.
Reply from Camp Bow Wow 2024.05.24
Are you sure you have the correct facility? Our Campers ALWAYS have access to water, and we typically have more water pails/bowls than any facility in the area (usually at LEAST 3 pails in each indoor area and 5-6 bowls/pails in each outdoor area, often more, as this is a precaution we take to mitigate any resource guarding behavior). We also always have clean, fresh water in the Campers’ personal cabins. Providing clean, fresh water is something we are very adamant about and would never be “too busy” to refresh the Campers’ water. We also have no record of you in our system. We are sorry that you had a negative experience elsewhere, however it was not at this location (Carmel).
Kari Cole
Kari Cole
2024.05.02
The entire staff is AMAZING! I love them all so much. Bash literally knows the word "camp" now and does zoomies before we go, he's so excited. They are creative, kind, and helpful with my pup. I couldn't be more thrilled with all of them! Well done! - Kari Robertson
Reply from Camp Bow Wow 2024.02.21
Thank you so much, Kari! We PAWSITIVELY love Bash, and have loved getting to know you both!!!
Clare Little
Clare Little
2024.04.10
Justin, the trainer at the Carmel location, is phenomenal. He immediately had our dog doing tricks that we never knew he was capable of! He is super easy to work with and clearly loves what he does as well as the pets in his care. All of the staff are excited to see our dog and making sure he as well as the rest of the dogs are safe and loved.
Cayla Ehrhart
Cayla Ehrhart
2024.04.10
One of the best experiences I’ve had. I was super nervous about taking my dog anywhere without my supervision. But they have now become my family. I don’t know what I would do without Camp Bow Wow Carmel. My dog knows what it means when he is going and he gets extremely excited he he’s learned quite a bit in the socialization for him is just beyond. Lauren and her entire staff are amazing.❤️
Reply from Camp Bow Wow 2024.03.12
Thank you so much, Cayla! We have PAWSITIVELY loved having you and Bourbon become part of our pack!
bo vanpelt
bo vanpelt
2024.04.08
Lindsey deMaintenon
Lindsey deMaintenon
2024.04.01
Writing from my prospective (as a dog mom) and from my dog's perspective, as an active camper with Camp Bow Wow - we both love this place. Bowie hops into the car with excitement knowing he is going to camp - I am able to feel good about giving him play and socialization while I work. Win-win!
Amy Hansen
Amy Hansen
2024.03.28
Ollie REALLY enjoyed his day time activities!! He came home happy and tired from loving his play time. I feel like he is very well cared for while he is at Carmel camp bowwow. I highly recommend a playtime here as the staff is amazing!!! The other dogs that come are great too! Ollie made lots of furry friends here!
Reply from Camp Bow Wow 2024.04.09
Thank you so much, Amy! We PAWSITIVELY love Ollie and are so excited when we see his name on the Reservation Requests! Can’t wait to see him again!
Greg and Mya Liverpool
Greg and Mya Liverpool
2024.03.21
Everyone is so friendly and helpful! Bentley is always excited to go to daycare!
Reply from Camp Bow Wow 2024.03.22
Thank you so much, Greg & Mya! Bentley is a DOLL! We all love him so much already! He is such a PAWMAZING addition to our pack!
Amelia Teyner
Amelia Teyner
2024.03.21
We had to give a huge shout out to this amazing business!! We never board our dog, he’s our baby and we have always been too nervous. We decided to try the overnight since Camp Bow Wow does so wonderful with our sheepadoodle Stanley at daycare, and they treated our dog exactly like we do!! We got an update on how he did, were able to check in on him through their amazing web cams and our pup came home so happy and loved. 5 star- we highly recommend Camp Bow Wow for both daycare and boarding!!!
Reply from Camp Bow Wow 2023.06.28
Thank you so much, Amelia! We are LOVING getting to know Stanley! He is PAWESOME!
Emily Klei
Emily Klei
2024.03.21
Joesph and his team are absolutely amazing. They are always able to accommodate my schedule and getting us taken care of! I highly recommend Camp Bow Wow
Reply from Camp Bow Wow 2024.03.03
Thank you so much, Emily! We PAWSITIVELY love Bliss and look forward to meeting your new pup, as well!
You Willneverknow
You Willneverknow
2024.03.10
Not a huge fan,we took them our dog there.Most of the time while watching the cameras the supervisor would be on their phone not even acknowledging the dogs around him.Overall the whole place just feels off.
Reply from Camp Bow Wow 2024.03.20
Hello “You Willneverknow!” Your username truly says it all. Typically, when a person chooses to hide their identity, that indicates they do not wish to discuss issues in a decent manner. We do not permit staff to have cell phones in the play areas, per corporate policy, and we tend to score between 95-98% on our corporate audits, which we complete on an annual basis. Overall, this whole review just feels off. We wish you the the best! Have the day you deserve!
Daniel Weaver
Daniel Weaver
2024.02.25
Louie Teyner
Louie Teyner
2024.02.21
5 star review- Camp Bow Wow has become our sheepadoodle’s home away from home. They treat our pup like family. The only place we trust for day care and boarding. We never used to board our sheepadoodle due to him having sever separation anxiety. And now we found our place that we love and trust completely! Lauren, Joseph, Justin and Austin and the entire team go out of their way to keep us posted on our pups stay, and make sure we are notified on everything. We cannot say enough good things!!! (Amelia Teyner)
Reply from Camp Bow Wow 2024.02.23
Thank you so much, Louie & Amelia! We PAWSITIVELY love Stanley and always look forward to having him Camp with us!
Ginger McQueen
Ginger McQueen
2024.02.16
Fantastic, welcoming, professional care!
Reply from Camp Bow Wow 2022.11.17
Thank you so much, Ginger! Bella is an absolute pleasure!
Stacey
Stacey
2024.01.02
Not a good experience. Back in 2008 I brought my dog in twice a week for day care and it was great. Michelle and Steven did a great job with the facility and customer service. This time (2023) it was not a good experience and I will not be going back. My experience was fairly much the same as written in the other reviews below. Please see other reviews regarding how others have been treated at this location then "dismissed". During the one day my pet was at this location I called to let them know I was there to pick up and was hung up on. I called back and made an inquiry about their schedule for the pets to which I was denied an answer. I am not sure how a question about the business schedule has any correlation to a "disabled person". I told the owners daughter that I wanted a refund for the ten visit pass I purchased to which she told me I wasn't welcome to return and that she would refund my purchase. This review is based upon experience that were experienced as a customer at this business. Great service in 2008, horrible service in 2023. In speaking to their cooperate office, Michelle (now the single owner c.2012) has taken a step back and her children are now running the business. So it is understandable why so many people felt it was under different ownership. The facility has not been upgraded but is kept clean (from their last inspection). They knew of my concerns and of whom I was referring to immediately and have received numerous calls. Concerns: - Customer Service - Problems with Phone System (Calls were "disconnected") - Problems with Cameras (low quality video, inconsistent connectivity). - Employee supervising play time utilizing phone the majority of the time. - Location is not following corporate policy on business hours (per corporate office). - Location is not following corporate policy on play hours (per corporate office). The "response from the owner" is from the owners daughter, not the owner. I am perplexed how asking for their schedule for the dogs being locked up/being out and about has to do anything with employees disabilities. When I arrived to drop off my dog there is a fence and gate around the front door. I asked the employee that came out about the fence and they advised that "one of the owners has a rare blood cancer". Later that day the owners daughter identified herself as the owner, so I asked her if she was the individual her employee indicated had a rare blood cancer. That was only a question driven by one of the employees statements, not discrimination.
Reply from Camp Bow Wow 2023.07.31
Your ongoing commentary both in-person and via phone toward disabled persons employed by Camp Bow Wow (Carmel) were and are in extremely poor taste and horribly ableist. As such, you were dismissed and told not to return. Your money was refunded immediately upon dismissal as we refuse to work with you or anyone like you. Your continuation as a thinly-veiled “review” is further evidence of your discriminatory and unseemly behavior.
Sharnel McLeod
Sharnel McLeod
2023.12.21
Reply from Camp Bow Wow 2024.02.23
Thank you so much, Sharnel! It has PAWSITIVELY been a pleasure to watch Jedi develop his confidence and grow into a (little) big boy!
Fred O. Clayton
Fred O. Clayton
2023.12.20
Reply from Camp Bow Wow 2023.12.20
Thank you so much, Fred! We PAWSITIVELY enjoyed meeting Dolly Elizabeth and look forward to getting to know her even better! She is such a sweet pup!
Stacey Lopez
Stacey Lopez
2023.12.06
Staff is amazing and my dog is so happy being there. He was worn out from all the fun he had there over Thanksgiving
Reply from Camp Bow Wow 2023.12.10
Thank you so much, Stacey! We PAWSITIVELY love Rex and were so happy to have him Camp with us again!
Jennifer Timmering
Jennifer Timmering
2023.11.23
Wonderful staff
Reply from Camp Bow Wow 2021.03.11
Thank you so much, Jennifer! We are so glad you found us and happy to be a safe, clean environment for Blu and Toby (who are both so sweet) to interact!
SEMPER CAR DETAILING, LLC
SEMPER CAR DETAILING, LLC
2023.11.15
Lily loves it here!