Camp Bow Wow Reviews

One of the best experiences I’ve had. I was super nervous about taking my dog anywhere without my supervision. But they have now become my family. I don’t know what I would do without Camp Bow Wow Carmel. My dog knows what it means when he is going and he gets extremely excited he he’s learned quite a bit in the socialization for him is just beyond. Lauren and her entire staff are amazing.❤️

We had to give a huge shout out to this amazing business!! We never board our dog, he’s our baby and we have always been too nervous. We decided to try the overnight since Camp Bow Wow does so wonderful with our sheepadoodle Stanley at daycare, and they treated our dog exactly like we do!! We got an update on how he did, were able to check in on him through their amazing web cams and our pup came home so happy and loved. 5 star- we highly recommend Camp Bow Wow for both daycare and boarding!!!

Great doggy day camp with incredible staff! My dog always came home so exhausted. The staff is really helpful and understanding and just wants your dog to be safe and have a good time!

Very poor service an staff were very rude. Not going back, it appeared that the dogs did have access to very much water. Staff member stated that they are to busy to take care of it most days.

The entire staff is AMAZING! I love them all so much. Bash literally knows the word "camp" now and does zoomies before we go, he's so excited. They are creative, kind, and helpful with my pup. I couldn't be more thrilled with all of them! Well done! - Kari Robertson

Justin, the trainer at the Carmel location, is phenomenal. He immediately had our dog doing tricks that we never knew he was capable of! He is super easy to work with and clearly loves what he does as well as the pets in his care. All of the staff are excited to see our dog and making sure he as well as the rest of the dogs are safe and loved.

Writing from my prospective (as a dog mom) and from my dog's perspective, as an active camper with Camp Bow Wow - we both love this place. Bowie hops into the car with excitement knowing he is going to camp - I am able to feel good about giving him play and socialization while I work. Win-win!

Ollie REALLY enjoyed his day time activities!! He came home happy and tired from loving his play time. I feel like he is very well cared for while he is at Carmel camp bowwow. I highly recommend a playtime here as the staff is amazing!!! The other dogs that come are great too! Ollie made lots of furry friends here!

Everyone is so friendly and helpful! Bentley is always excited to go to daycare!

Joesph and his team are absolutely amazing. They are always able to accommodate my schedule and getting us taken care of! I highly recommend Camp Bow Wow

Not a huge fan,we took them our dog there.Most of the time while watching the cameras the supervisor would be on their phone not even acknowledging the dogs around him.Overall the whole place just feels off.

5 star review- Camp Bow Wow has become our sheepadoodle’s home away from home. They treat our pup like family. The only place we trust for day care and boarding. We never used to board our sheepadoodle due to him having sever separation anxiety. And now we found our place that we love and trust completely! Lauren, Joseph, Justin and Austin and the entire team go out of their way to keep us posted on our pups stay, and make sure we are notified on everything. We cannot say enough good things!!! (Amelia Teyner)

Fantastic, welcoming, professional care!

Not a good experience. Back in 2008 I brought my dog in twice a week for day care and it was great. Michelle and Steven did a great job with the facility and customer service. This time (2023) it was not a good experience and I will not be going back. My experience was fairly much the same as written in the other reviews below. Please see other reviews regarding how others have been treated at this location then "dismissed". During the one day my pet was at this location I called to let them know I was there to pick up and was hung up on. I called back and made an inquiry about their schedule for the pets to which I was denied an answer. I am not sure how a question about the business schedule has any correlation to a "disabled person". I told the owners daughter that I wanted a refund for the ten visit pass I purchased to which she told me I wasn't welcome to return and that she would refund my purchase. This review is based upon experience that were experienced as a customer at this business. Great service in 2008, horrible service in 2023. In speaking to their cooperate office, Michelle (now the single owner c.2012) has taken a step back and her children are now running the business. So it is understandable why so many people felt it was under different ownership. The facility has not been upgraded but is kept clean (from their last inspection). They knew of my concerns and of whom I was referring to immediately and have received numerous calls. Concerns: - Customer Service - Problems with Phone System (Calls were "disconnected") - Problems with Cameras (low quality video, inconsistent connectivity). - Employee supervising play time utilizing phone the majority of the time. - Location is not following corporate policy on business hours (per corporate office). - Location is not following corporate policy on play hours (per corporate office). The "response from the owner" is from the owners daughter, not the owner. I am perplexed how asking for their schedule for the dogs being locked up/being out and about has to do anything with employees disabilities. When I arrived to drop off my dog there is a fence and gate around the front door. I asked the employee that came out about the fence and they advised that "one of the owners has a rare blood cancer". Later that day the owners daughter identified herself as the owner, so I asked her if she was the individual her employee indicated had a rare blood cancer. That was only a question driven by one of the employees statements, not discrimination.

Staff is amazing and my dog is so happy being there. He was worn out from all the fun he had there over Thanksgiving

Wonderful staff