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Reviews ( 800 )
Mosni
2024.07.19
Verified
☹Le prix du café: 2 expressos 278LE soir 5.5€ !!!
Un peu cher pour l'Egypte....Café Illy, pris à Dahab pour 100LE
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Ascanio
2024.07.14
Verified
Consigliato
☺ Reception 24ore, camera comoda e silenziosa, bella piscina
Reply from Camel Dive Club & Hotel
Dear Ascanio,
Thank you so much for your wonderful review and perfect score! We're delighted to hear that you enjoyed our 24-hour reception service, comfortable and quiet rooms, and our nice pool. Your positive feedback means a lot to us and motivates our team to continue providing exceptional service.
We hope to welcome you back to Camel Dive Club & Boutique Hotel soon for another fantastic stay!
Best regards,
Camel Dive Club & Boutique Hotel Team
Lath
2024.07.14
Verified
☺location is ideal, staff is friendly. Food is not the best but the bar is nice.
☹Breakfast options not so good
Reply from Camel Dive Club & Hotel
Dear Lath,
Thank you for taking the time to share your feedback. We're pleased to hear that you found our location ideal and our staff friendly. It's also great to know you enjoyed the atmosphere at our bar.
We apologize that our food and breakfast options did not meet your expectations. We continuously strive to improve our offerings, and your feedback is invaluable in helping us do so. We will take your comments into consideration as we work to enhance our culinary options.
Thank you once again for your review. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
Best regards,
The Camel Team
Adelaide
2024.07.11
Verified
Ho già prenotato per la prossima volta!!!
☺ Nonostante sia posizionato nel cuore di Naama il silenzio e la tranquillità regnano in questo hotel.,Staff cordiale e disponibile,colazione buona e soddisfacente e la modalità di prenotazione evita sprechi di cibo.Le camere sono dotate di aria condizionata e frigobar ed ogni giorno forniscono due bottiglie di acqua grandi.Wifi gratuito e funzionante.
Reply from Camel Dive Club & Hotel
Dear Adelaide,
Thank you so much for your kind words and for taking the time to share your experience at Camel Dive Club & Boutique Hotel. We are thrilled to hear that you enjoyed the tranquility and peacefulness of our location in the heart of Naama Bay.
Our team takes great pride in providing friendly and helpful service, and we're delighted that you found our staff to be accommodating. We're also pleased that you enjoyed our breakfast and appreciated our efforts to minimize food waste.
It's wonderful to know that you found your room comfortable and well-equipped with air conditioning, a mini-bar, and daily bottled water. We understand the importance of staying connected, so we're glad the free Wi-Fi met your needs.
Thank you once again for your feedback. We look forward to welcoming you back to our hotel in the future!
Warm regards,
The Camel Team
Berna Gökdemir
2024.07.08
Otelin konumu harika. Naama bölgesinin merkezinde. Alışveriş yerlerine, restaurantlara ve sahile çok yakın. Odaları çok temiz ve herşey çok özenli. Kahvaltı çok lezzetli. Turlara erken giderken bile kahvaltısız bırakmadılar bizi. Çalışanlar çok kibar. Oteli rastgele seçtik ama hepimiz çok memnun kaldık. Herşey için çok teşekkür ederiz.
Trip type
Vacation
Friends
Reply from Camel Dive Club & Hotel
2024.07.08
Dear Berna,
Thank you so much for taking the time to share your experience at Camel Dive Club & Boutique Hotel! We're thrilled to hear that you enjoyed our prime location in the heart of the Naama Bay, and that you found our rooms to be clean and well-maintained.
It's wonderful to know that our breakfast service met your expectations, especially when accommodating your early tour departures. Our team takes great pride in providing courteous and attentive service, and your kind words are truly appreciated.
We are delighted that your random choice turned out to be a pleasant stay for you. We hope to welcome you back for another memorable experience in the future.
Thank you once again for your lovely review!
Warm regards,
Camel Dive Club & Boutique Hotel Team
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Myriam
2024.07.08
Verified
Ottimo
Hattan
2024.07.07
Verified
Passabile
Khalid
2024.07.05
Verified
الأنظمة والقوانين شديدة لا توجد ففي اي فندق فى العالم ومنها لا تضع زجاجة الماء على طاولة الاستقبال
☺الغرفة والنظافة
☹عدم دخول اي مشروب او وجبات من خارج الفندق أنا لا اقصد المشروبات الروحية أنا اقصد العصيرات والمشروبات الغازية
Reply from Camel Dive Club & Hotel
Dear Khalid,
Thank you for sharing your feedback about your stay at Camel Dive Club & Boutique Hotel. We appreciate your comments and are glad to hear that you were satisfied with the room and cleanliness.
We would like to address your concerns regarding our policies. For health and safety reasons, we enforce a policy that prohibits bringing food and drinks from outside into the hotel, including juices and soft drinks. This policy helps us maintain high standards of hygiene and ensure the well-being of all our guests.
To ensure our guests stay hydrated, we provide 3 liters of bottled water (2 x 1.5-liter bottles) per guest per day throughout their stay, free of charge. Additionally, our on-site restaurants and bars offer a wide variety of food and beverages to meet all your needs.
For those who prefer to have soft drinks, alcohol, and additional water in their rooms, we also provide a full mini bar service. We strive to make sure our guests have everything they need for a comfortable stay without the need to bring outside items.
We hope this clarifies our policies and demonstrates our commitment to guest satisfaction. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.
Warm regards,
Camel Dive Club & Boutique Hotel Management Team
معشي
2024.07.04
Verified
☺النظافه والموظفين والموقع
☹عدم ترك الحريه النزيل باصطخاب ما يحتاجه من مشروبات او اي طعام حتى لو كان شي بسيط مثل بسكويت او عصير وانا مريض سكر يمكن نزول اخر الليل ولا يوجد لديهم خدمة سرفس إذا احتجت شي من بر الفندق
Reply from Camel Dive Club & Hotel
Thank you for your feedback and for highlighting the cleanliness, staff, and location of Camel Dive Club & Boutique Hotel. We appreciate your positive comments in these areas.
To accommodate our guests, our mini bar service offers a variety of soft drinks, water, and alcoholic beverages that can be ordered by contacting our reception directly. These items can be stocked in the room daily as per our guests' requirements. Additionally, we provide 2 x 1.5-liter bottles of water per guest each day free of charge throughout their stay. Although our mini bar does not include snacks, our bars and restaurants are open and serving food until very late, and our Vanilla Gelato Café offers snacks until late as well. This ensures that guests have access to food and drinks throughout most of the day and night.
We understand that managing diabetes requires specific dietary needs. While we aim to provide a comfortable stay for all our guests, we work under the assumption that people with specific, long-term medical conditions plan in advance for any specific medical needs they may have.
If you had any specific requests, such as having a selection of soft drinks available in your room, informing us in advance, we would have most certainly gone out of our way to accommodate your needs.
We hope this clarifies our policies and services and that you found your overall stay to be enjoyable. Thank you once again for your feedback, and we look forward to welcoming you back in the future.
Warm regards,
Camel Dive Club & Boutique Hotel Team
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Fahad
2024.07.04
Verified
☺i liked the quietness of the hotel and the perfect location as well as the cooperation of the staff.
☹I did not like the room number 119, I changed the room, it was very smelly because of the sewage. The hotel must fix it.
Reply from Camel Dive Club & Hotel
Dear Fahad,
Thank you for taking the time to share your feedback and for your kind words about the quietness of our hotel, our perfect location, and the cooperation of our staff. We strive to provide a relaxing and enjoyable experience for all our guests.
We deeply apologize for the inconvenience you experienced with room 119. We appreciate you bringing the smell issue to our attention. Please be assured that we have addressed this issue promptly to ensure it does not affect future guests. We apologize for the inconvenience the issue caused and are happy the the room that we changed you to was satisfactory.
Your feedback is invaluable to us, and we are committed to making continuous improvements. Thank you for your understanding and for helping us maintain the high standards we aim to achieve.
We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay.
Best regards,
Camel Dive Club & Boutique Hotel Management Team
Michael S
2024.06.25
Verified
Open Water Course
Had a great experience with Said who took me through my Open water course, he was extremely patient and informative, allowing me to learn at my own pace. After becoming certified I also did a boat dive, which was very well organised, the food was good and they looked after me as I had just become certified. Thanks Camel!
NSR N.A.Q
2024.06.21
سوف تحجز سجنك بنفسك
1- ممنوع ادخال المأكولات والمشروبات وحتى الماء
2- والاكل بالمطعم يجب ان تطلبه قبل يوم
3 والسباحة ممنوعة من بعد الساعه 7
انصحكم بعدم الحجز وشكراً
Reply from Camel Dive Club & Hotel
2024.07.05
Dear NSR N.A.Q,
Thank you for taking the time to share your feedback. We value all guest opinions and strive to provide the best experience possible at Camel Dive Club & Boutique Hotel.
We would like to address your concerns:
Food and Drink Policy: Our policy regarding outside food and drink is in place for the health and safety of our guests, which is a common practice in many hotels worldwide. We are transparent about this policy to ensure our guests are aware before booking. Additionally, we provide 3 litres of drinking water per day in each room, and water is readily available at our restaurants.
Breakfast Orders: We offer an à la carte breakfast that can be pre-booked by 23:00 the previous day to ensure a smooth and timely service. If breakfast is not pre-booked, guests can still order in the morning with a short wait. We only request pre-booking for two specific items that require overnight preparation, such as overnight oats. Our Pomodoro Restaurant and Camel Bar & Rooftop operate with à la carte menus open to the public, allowing orders to be placed on the spot.
Swimming Pool Hours: Swimming is not permitted after sunset to maintain a quiet environment for our guests whose rooms overlook the pool and for safety reasons, as we do not provide a lifeguard after this time.
We hope this clarifies our policies and the reasoning behind them. We are committed to ensuring all our guests have a safe and enjoyable stay. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly.
Thank you for your understanding.
Best regards,
Camel Dive Club & Boutique Hotel Management Team
سلطان قيس دياب
2024.06.21
كيف تسجن نفسك بنفسك عندم تقوم بالحجز كضيف في (Camel Dive Club & Hotel) حيث يمنع ادخال اي مشروبات او مأكولات من خارج الفندق في جميع الأوقات
Reply from Camel Dive Club & Hotel
2024.07.05
Dear سلطان قيس دياب
Thank you for taking the time to leave your feedback. We appreciate all guest comments as they help us improve our services at Camel Dive Club & Boutique Hotel.
We would like to address your concerns regarding our food and drink policy:
Our policy of not allowing outside food and drinks is implemented for the health and safety of all our guests, a common practice in many hotels worldwide. We are always transparent about this policy to ensure guests are aware before booking. To accommodate our guests, we provide 3 litres of bottled drinking water per day in each room, and additional water is always available in our restaurants at an additional cost.
We hope this explanation clarifies the intention behind our policy. Our primary goal is to ensure a safe and enjoyable experience for all our guests. If you have any further questions or concerns, please do not hesitate to contact us directly.
Thank you for your understanding.
Best regards,
Camel Dive Club & Boutique Hotel Management Team
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Ahmed
2024.06.19
Verified
Eccezionale
Neil Fraser
2024.06.14
Reply from Camel Dive Club & Hotel
2024.07.05
Thank you for the 5 star review Neil! We look forward to welcoming you back next time you are here!
The Camel Team
Fathi
2024.06.12
Verified
☺Location, facilities , staff, breakfasts. Quit essential
☹Time of the breakfast must be till 11:30. or more.
Reply from Camel Dive Club & Hotel
Dear Fathi,
Thank you so much for your fantastic 10/10 review and for choosing our hotel! We're thrilled to hear that you enjoyed our location, facilities, staff, and breakfasts.
We greatly appreciate your feedback regarding the breakfast service time. Your suggestion to extend breakfast beyond our current service time of 6:30am to 10:00am is noted, and we will certainly take it into consideration as we strive to enhance our guests' experience.
Thank you once again for your kind words and for sharing your thoughts with us. We look forward to welcoming you back for another enjoyable stay soon!
The Camel Management Team
Hermione LC
2024.06.10
Verified
Abbiamo seguito il nostro corso subacqueo avanzato con SSI e abbiamo imparato così tanto che siamo usciti dal nostro viaggio pienamente qualificati e fiduciosi.
La migliore settimana di immersioni che abbiamo mai avuto! Ha superato le nostre aspettative e tutti i membri del Camel Dive (insieme allo staff della barca) erano cordiali e cordiali. Un ringraziamento speciale a Islam, il nostro istruttore subacqueo, che ci ha guidato attraverso il nostro corso subacqueo avanzato con cura, pazienza e attenzione ai dettagli. Non potresti chiedere un istruttore subacqueo migliore dell'Islam: è informativo, accurato, premuroso e ci siamo sentiti estremamente sicuri nelle sue mani. Si è assicurato che non solo imparassimo tutto ciò di cui avevamo bisogno per il corso, ma che ci divertissimo anche molto. Per una settimana di immersioni, non cercare altro che Camel Dive. Grazie ancora ragazzi!
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Hussein Ragab
2024.05.26
Reply from Camel Dive Club & Hotel
2024.05.27
Thank you for the 5 star review Hussein!!
Robert B
2024.05.24
Verified
Settimane immense di immersioni
Il nostro gruppo di 22 persone del Boston Sub Aqua Club nel Regno Unito ha trascorso settimane fantastiche facendo immersioni e snorkeling. Come al solito il Camel Dive Club è stato eccezionale. Prenotazione, alloggio, guide e barche erano tutti molto buoni. Inaspettatamente abbiamo avuto una guida per lo snorkeling designata per uno del nostro gruppo con disabilità . Servizio fenomenale e attenzione ai dettagli. Grazie
Mark H
2024.05.24
Verified
Viaggio fantastico
Scelta eccellente che ha apprezzato tutto il gruppo, credo che il nostro club esista da quasi 20 anni. L'hotel è di ottimo livello con una bella piscina. Il cibo è ottimo e questo continua anche quando, sulla barca, ci siamo goduti il bar sul tetto di notte. Il team è professionale e amichevole. Prima volta in Egitto per me, ma tornerò sicuramente con Camel.