Caliber Collision

caliber.com/find-a-location/carmel

Caliber Collision Reviews

EXCELLENT rating
4.6
506 reviews Verified
Caliber Collision
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Reviews ( 506 ) 4.6

Jordan Kinley
Jordan Kinley
2025.03.24
My car door was backed into in a parking lot, and I used Caliber Collision. Not only was my car in perfect condition when I received my car back, the inside and outside were super clean and my back windshield wiper (that was starting to rip) was replaced without having to ask. I received updates every Monday, Wednesday, and Friday to keep me informed and my car was repaired extremely quickly (I’m talking two days after the parts were received).
Sarah Gorden
Sarah Gorden
2025.03.17
I have always had the best experience. Tylor and the staff at caliber go above and beyond
Reply from Caliber Collision 2025.03.19
We are glad you noticed, Sarah! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Janice McNutt
Janice McNutt
2025.03.06
Reply from Caliber Collision 2025.03.07
Janice, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Thomas Hall
Thomas Hall
2025.03.05
They do the highest quality work and have great communication.
Reply from Caliber Collision 2025.03.06
We always strive for best in class for vehicle collision repair. Thank you for sharing your experience at Caliber Collision, and we are glad to hear you are impressed with our quality work.
Caleb Huthmaker
Caleb Huthmaker
2025.03.01
This is a clean shop with great people. The staff is very committed to getting issues solved quickly and the work is high-quality.
Reply from Caliber Collision 2025.03.03
Hi Caleb, we work hard to get you back on the road as quickly as we can. We know having an accident is stressful and inconvenient, so we strive to make the repair process as easy to navigate as possible.
Edward Huffman
Edward Huffman
2025.02.28
Tylor Blake was my service advisor when I had my vehicle at Caliber Collision Carmel. He made sure I stayed informed every step of the way and was always available to address any questions/concerns I had. While my vehicle was deemed a total loss and I didn't have the opportunity to formally review Caliber or Tylor, I greatly appreciate the professionalism and customer service Tylor provided. I would highly recommend Caliber Collision - Carmel to any of my friends or family.
Reply from Caliber Collision 2025.03.03
When you visit Caliber Collision, you get more than just top-notch auto repair! Our team is the key to our success, and we are glad to hear they provided exceptional service and professionalism. Thanks for the feedback Edward.
Anthony Christoff
Anthony Christoff
2025.02.27
Reply from Caliber Collision 2025.02.28
Hi Anthony. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Yasser Aldurra
Yasser Aldurra
2025.02.17
Reply from Caliber Collision 2025.02.18
Hi Yasser, thank you for reaching out to Caliber Collision. We are very sorry to hear about your recent experience at one of our locations. Can you please email us at communitymanager@calibercollision.com with your name and a good contact number and the involved center's address and city so that we can address your concerns?
Melanie Heck Weidman
Melanie Heck Weidman
2025.02.12
They were wonderful helping me get my car back on the road! Friendly and communicative. I will be going back for any further issues. Tylor was great, keeping me up to date regarding the whole timeline.
Reply from Caliber Collision 2025.02.13
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Melanie.
Carlee Hunter
Carlee Hunter
2025.02.07
Great service overall. Repair looks great! And to my surprise… they cleaned out my car. 👏🏼🫶🏽
Reply from Caliber Collision 2025.02.10
We are so grateful to have had the opportunity to work with you, Carlee! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Dianna Hurlock
Dianna Hurlock
2025.02.06
I had someone pull out in front of me right before Christmas. They were Geico’s recommended provider. I was hesitant to not go to the shop my family has used for years. But I am extremely happy I chose to use them. Not only did they keep me completely up to date on very step of the repair process, but at the speed. I dropped my car off the same day as the accident and the very next day they were already working on my car. And they completed the repairs a month sooner than they stated. I was out of town at the time repairs were finished, and they even dropped my car off at my house so it was there when I returned. Everyone I talked to was extremely nice and very helpful. Abby at the front desk is fantastic she is very knowledgeable! For being a big chain repair shop, I felt like I was dealing with your local friend down the street!
Reply from Caliber Collision 2025.02.07
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Dianna.
Michi H (michitravel_channel)
Michi H (michitravel_channel)
2025.01.31
Reply from Caliber Collision 2025.02.03
Michi, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Jonathan Jacoby
Jonathan Jacoby
2025.01.30
Very happy with the service I received from Caliber
Reply from Caliber Collision 2025.01.31
We are glad you noticed, Jonathan! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Adiam Adal
Adiam Adal
2025.01.30
Reply from Caliber Collision 2025.01.31
Adiam, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Randy Westley
Randy Westley
2025.01.27
Reply from Caliber Collision 2025.01.28
Hi Randy. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Janet Booth
Janet Booth
2025.01.20
Caliber Collision in Carmel did a wonderful job of repairing my vehicle after it was shot three times on a Kentucky interstate.
Reply from Caliber Collision 2025.01.21
We are so grateful to have had the opportunity to work with you, Janet! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Nicole Botimer
Nicole Botimer
2025.01.17
Reply from Caliber Collision 2025.01.20
Nicole, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Kathy Taylor
Kathy Taylor
2025.01.14
Great place for collision repairs. Kept me informed and did a beautiful job
Reply from Caliber Collision 2025.01.15
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Kathy.
A Yard
A Yard
2025.01.04
Fast, accurate repair and excellent communication
Reply from Caliber Collision 2025.01.06
We are so grateful to have had the opportunity to work with you! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
John Engelke
John Engelke
2024.12.26
Reply from Caliber Collision 2024.12.27
Thanks John! There is nothing more important than your safety and satisfaction. Thank you for trusting us with your vehicle.