Caliber Collision

Caliber Collision Reviews

Excellent rating
4.6
416 reviews Verified
%title%

%offer%

Reviews (416)
Tom Noonan
Tom Noonan
2024.04.15
I got professional service throughout the repair process.
Rachel Cunningham
Rachel Cunningham
2024.04.11
Reply from Caliber Collision 2024.04.12
Hi Rachel. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Kristy Bryan
Kristy Bryan
2024.04.09
Very nice people who helped me navigate my insurance process.
Reply from Caliber Collision 2024.04.10
We are glad you noticed, Kristy! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Divya Biswal
Divya Biswal
2024.04.04
Vast difference between estimate and actual of repair cost
Reply from Caliber Collision 2024.04.04
Hello Divya, you mentioned an incorrect estimate in your review - we are so sorry about this. We would like to speak with you at your earliest convenience, so we can get this sorted. Please email us at communitymanager@calibercollision.com. We look forward to speaking with you.
Lyndsey McMahan
Lyndsey McMahan
2024.03.28
Victoria Denee
Victoria Denee
2024.03.25
Reply from Caliber Collision 2024.03.26
Hi Victoria. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Linda Roberts
Linda Roberts
2024.03.22
My CRV looks wonderful. It was finished on time. I was kept informed as work progressed.
Reply from Caliber Collision 2024.03.25
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Linda.
Linda Duncan
Linda Duncan
2024.03.18
Poor service and lack of timeliness.
Reply from Caliber Collision 2024.03.19
We pride ourselves on providing first-class customer service, and want to apologize. If you would like to share any additional details about your experience, please contact us via email at communitymanager@calibercollision.com.
Ron Hanson
Ron Hanson
2024.03.18
Positive
Professionalism
Punctuality
Quality
Value
My vehicle looks like it just came off the showroom floor! Truly a flawless repair and an exceptional experience! I won’t go anywhere else for this service if I need it in the future!
Reply from Caliber Collision 2020.10.12
Hi Ron, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Samantha Smith (sam)
Samantha Smith (sam)
2024.03.18
They had my car for a month and they returned it incomplete. I have to mow bring my car back 😩 I'm a single mother working a full time job, this place just doesn't care about their customers. They were more concerned about painting my car then actually repairing it. There is very little communication. This whole experience has been beyond frustrating.
Reply from Caliber Collision 2024.03.19
Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
Daniel Calanni
Daniel Calanni
2024.03.11
Reply from Caliber Collision 2024.03.12
Daniel, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Pamela McIntyre
Pamela McIntyre
2024.02.26
Christian Fisher
Christian Fisher
2024.02.26
Great experience with Caliber Collision Carmel. Absolutely fantastic service....every aspect was above my expectations.
Reply from Caliber Collision 2023.12.27
You can always count on us for friendly service and a seamless experience! Thank you for the feedback, Christian. Our team appreciates you very much and we are glad to Restore the Rhythm of Your Life.
Kay Davis
Kay Davis
2024.02.15
Reply from Caliber Collision 2024.02.16
Hi Kay. Thank you for reaching out to Caliber Collision. We are happy to hear about your recent experience at this location. We will be sure to share your kudos with our team!
Dawn Marie
Dawn Marie
2024.02.14
Reply from Caliber Collision 2024.02.15
Dawn, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Jordanna Payne
Jordanna Payne
2024.02.13
Caliber provided clear communication for the duration of the entire repair process. They provided updates multiple times a week and explained everything that would happen and communicated with insurance when the estimate price of repair exceeded the insurance estimate. I can't tell the difference in my vehicle post-repair compared to what it looked like prior to the accident. I would strongly recommend to friends and family.
Reply from Caliber Collision 2024.02.14
We are so grateful to have had the opportunity to work with you, Jordanna! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Luis Alberto Gutierrez Diaz
Luis Alberto Gutierrez Diaz
2024.02.11
Amazing
Reply from Caliber Collision 2024.02.12
We are glad you noticed, Luis! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Beth Cassady
Beth Cassady
2024.02.08
Caliber Collision did an amazing job fixing our Chevy Traverse! Michelle and her team were professional, highly skilled, and fast. Looks like a brand new car! Thank you for a job well done - would highly recommend their services!
Divya Narayanan
Divya Narayanan
2024.01.29
RD L
RD L
2024.01.22
An independent shop quoted my job at $2,000, but my insurance recommended Caliber whose charges ended up $7,000.
Reply from Caliber Collision 2024.01.23
Hi RD. Please contact us if you would like to cover any charges in more detail. We can be reached at communitymanager@calibercollision.com.