Verified Company
They did great work. They were timely and communication was great. I would use them again and recommend to others.
Reply from Caliber Collision
2025.12.03
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Curtis.
Quality workmanship and excellent communication throughout the repair process.
Reply from Caliber Collision
2025.12.03
We always strive for best in class for vehicle collision repair. Thank you for sharing your experience at Caliber Collision, and we are glad to hear you are impressed with our quality work.
Great place to have repair work done.Couldnt be happier with the results. Reassuring to know I have a "lifetime" guarantee.
Reply from Caliber Collision
2025.12.01
We are so grateful to have had the opportunity to work with you, Anita! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Nick Crail took care of me. Promises Made, Promises Kept. Very pleased with the outcome of the repair, the services provided, the communication and the overall experience
Reply from Caliber Collision
2025.11.05
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Bill.
This was the first time filing a claim and couldn’t be happier with how easy it was working w Caliber and the rental car company they work with. “Like butta” Thanks for the great service, thanks to Nick for keeping in prompt contact and for returning my car looking better than I could have imagined. My car was professionally cleaned inside so I am a happy customer. Also, props to my agents at Tom Scabo State Farm for the same.
Reply from Caliber Collision
2025.10.31
We are so grateful to have had the opportunity to work with you, Jessica! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Excellent service and quality of work. Repair was finished ahead of schedule and looks like new.
Reply from Caliber Collision
2025.10.22
Nothing makes us happier than hearing we restored your car to brand new conditions! If you are in need of repair services in the future, we would be honored to serve you again.
I had a situation where my 2003 GMC envoy the window blew out unexpectedly for no reason I took My SUV to Caliber Collision in Carmel, Indiana because that’s one of the places at Allstate insurance authorized to do the repair work on my vehicle. The person that was my coordinator or go to person his name was Nick one thing I could say about Nick is he is over the top good he provided me with detailed updates every Monday, Wednesday and Friday of every week until the work on my SUV was completed. in addition to repairing or replacing the back window and the components that were required to get the job done and by vehicle being 23 years old, he and his team continued to search until he found the parts that were in good shape and fit my vehicle perfectly and in addition to repairing the rear window and replace it, I also had them Paint my hood and when I picked up the vehicle, the paint matched perfect even though the paint was new and the vehicle was 23 years old you could never tell that my hood had ever been repainted. all I can say is if you need any quality work done to your vehicle whether it’s cosmetic or whether it is due to extreme damage, I would sincerely recommend Caliber Collision in Carmel Indiana and talk to Nick when you’re there because I guarantee you that he will take over the top. Great care of you.
Reply from Caliber Collision
2025.10.13
We are so grateful to have had the opportunity to work with you, Gerard! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
My car was parked and hit by another car so Caliber Collision did the repairs and did an excellent job. Their customer service person, Tylor, was excellent at keeping me informed and they finished the car earlier than they promised and it was really clean inside and looked great outside. Very happy with the job they did!
Reply from Caliber Collision
2025.09.29
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Mary.
I have worked with caliber collision on two of my vehicles and each time they have been so helpful and professional during the process. Tylor was so helpful keeping me updated through the process!!
Reply from Caliber Collision
2025.09.29
We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Eliana.
I’ve had my car in this shop for over 4 months and picked it up twice, but it was never properly fixed. The first time, it almost blew my engine. The second time, blew the transmission. I am now stuck paying for the rental because the car was still unsafe. They refuse to take accountability, and all I want is my car repaired correctly so it’s safe and reliable.
Reply from Caliber Collision
2025.09.22
Hello Chrissy, we appreciate you trusting us with your vehicle and are sorry to hear that our work did not meet your expectations. Any additional details you can provide are greatly appreciated. Please email us at communitymanager@calibercollision.com so we can resolve this for you ASAP.