Verified Company
I usually have a good experience ordering from the medford location but today , not so much . I ordered a ckicken burrito bowl and asked to sub out the rice for lettuce. The woman substituted the rice for brisket. Who orders that ? Basically chicken , pico , and beans over brisket . I don't eat red meat and I wasn't driving back to medford to change it. I had to pick out a whole plate of fatty brisket .
I had such a great experience at Cactus in Medford! Britney and Gabby were amazing — super friendly, patient, and really went above and beyond to make sure I got exactly what I wanted. They took their time with my order, made great recommendations, and the food was delicious! Everything came out fresh, flavorful, and perfectly made. You can really tell they care about their customers and take pride in what they do. I’ll definitely be back — highly recommend this spot! 🌮🌯💯
