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Reviews ( 23 )
kyle billman
2024.06.03
Had booked moving service several months in advance, they arrived 5 hours later than on contract. The owner came with someone who appeared to never have moving experience and was screamed at in a manner I have never witnessed in my life and had neighbors asking if everything was ok. Very unprofessional and would never recommend this scam of a service to my worst enemy.
Reply from Busy Bee Movers
2024.06.03
Hello Kyle, we are sorry to hear that your experience was not satisfactory. Our movers arrived 2 hours late, at 12:30pm rather than 10:30am. We informed you a week in advance that we would be unable to arrive until at least 10:30am, not 8:30am as we had originally agreed. And, due to road work that was occuring east of Ottawa on our way to you, in Montreal, and a serious accident that occured on the 417 in Ottawa the day before your move that shutdown 10kms of what is essentially the only road to effectively move through Ottawa, our move before yours was pushed back well into the early hours of the morning of your move. These factors caused us to be 2, not 5 hours late. You are correct, one of the movers was green, and he wasn't doing a great job of supporting the weight of a heavy fridge down a narrow twisting Montreal staircase. He was vocally reprimanded, and for that we apologize, but your fridge nor any other of your belongings were damaged. You were also given 2 hours off your bill, free, and already had a discounted rate for having a trainee on your job; despite having uninformed us of the 2 massive flights of stairs at your new apartment in Gatineau. Every single one of your items was well wrapped, and we got the move done for the agreed upon amount in the estimate, despite the move taking 2 hours over because of the stairs. You got a good price on your move, and the trainee on your job worked quickly, despite his inexperience. Again, I'm sorry that you were not satisfied with your move. But, beyond having wrapped everything and causing zero damages to your home(s), and giving you a large discount on-top of a discounted rate, I'm not sure there is much else we can do to fix this issue for you. We wish you all the best, take care, Kyle.
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Vaughn Cosman
2024.05.27
Nigel and team have helped me twice now. They are fast, thorough, easy and pleasant to work with. I highly recommend him, and will call him again if I ever need moving help in the area again. Thanks Nigel!!
Rebel Rock 101.7 FM
2024.02.08
Busy Bee Movers did an amazing job moving our radio studio to it’s new location! There was a lot of complex audio and I.T. equipment and they handled it all with great care. They were also quick and clean with all the rest of our furniture and office supplies, helping us get the move done in record time and minimizing any interruptions to our operations. Nigel and his team were great to deal with, very professional and capable of moving even our most unruly granite broadcast desks. We love working with locally owned, independent businesses because of the high degree of care and quality of service, and Busy Bee is no exception. We’ll definitely call them again next time we need help relocating.
Reply from Busy Bee Movers
2024.02.09
It was our pleasure to move our favourite Ottawa radio station! We will be happy to move you and your staff in the future should you need it for a discounted rate. All the best, headbanging sincerely,
Busy Bee Movers
Bashar Jundi
2024.02.07
Amazing movers. Called them lasst minute when another mover bailed. Showed up with 2 guys! Did a really hard job, with no nearby parking and 2 flights of stairs with 0 complaints. These guys are awesome! ⭐⭐⭐⭐⭐
Reply from Busy Bee Movers
2024.02.07
Thank you Bashar, all in a days' work!
O M
2023.11.29
A big thank you to Nigel! Had a few pieces of furniture moved, everything went perfectly.
Reply from Busy Bee Movers
2023.12.08
Thank you so much O.M!
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Anne Hawe
2023.11.25
Honest and hardworking. Thanks for the move.
Reply from Busy Bee Movers
2023.12.11
Thank so much Anne, it was a pleasure working for you and Robin, and we hope you guys are enjoying your new home. All the best!
-Nigel Bigby
Ayaz Landon-Browne
2023.10.13
Nigel and James did an amazing job helping us move. Nigel provided a quote up front and there were no surprises or challenges because he took the time to carefully plan and prepare for the move.
They wrapped all of our large items and handled everything as if it was their own. We are very happy and wouldn't hesitate to recommend them in the future! Thanks for everything!
Reply from Busy Bee Movers
2023.10.19
Thanks Ayaz, it was a great experience for us to work for you, and all the best going forward in your new home!
Emma
2023.10.06
Nigel and his team are professional and do a great job.
Reply from Busy Bee Movers
2024.02.07
Thank you, Emma, that means a lot to us!
Sam C
2023.08.19
Would recommend . The guys were very friendly, fast, and we had no damages. I have a 100 year old sewing table that they took great care of, and followed my special instructions on.
Reply from Busy Bee Movers
2023.09.17
Thank you Sam, we hope that you are enjoying your new home, all the best!
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Trevor Vaughan
2023.08.08
Nigel and Chris did a great job with our move. 20 foot truck, full to the back, and everything was delivered safely and undamaged, with no marks or dents on walls or floors either. They worked hard all day for a very fair price, highly recommended!
Reply from Busy Bee Movers
2023.08.17
Thank you Trevor it was our pleasure, enjoy your new home!
Steve Konkle
2023.07.28
Thank you Nigel for helping us with our move!
While there were some issues with getting the truck at the start time, Nigel ensured we were taken care of and that everything was moved.
Reply from Busy Bee Movers
2023.07.31
Thank you so much for your review Steve, all the best and enjoy your new home!
Steve Maddison
2023.07.18
Busy Bee responded quickly to my short notice request for a move. They used a significant amount of wrap and paper to fully protect my items. They worked very long hours in hot, humid conditions to ensure that my move was seamless with no major problems, resulting in a positive move experience.
Reply from Busy Bee Movers
2023.07.31
Thank you for your review Steve, it was a pleasure to work for you, and we wish you all the best going forward.
Tamika James
2023.06.10
Super impressed! I reached out to them with a last minute request and a budget that fit both our pockets. Quick and efficient! Super friendly and even stopped to give my loving dog some attention. Thank you so much, I will reach out again and recommend them! I am in love with my new couch! ☺️
Reply from Busy Bee Movers
2023.06.10
Thank you Tamika it was our pleasure, call us anytime in the future and we would be happy to work with you again, all the best
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Eric Chartrand
2023.06.07
Awesome service & quick response!
Reply from Busy Bee Movers
2023.07.31
Thanks Eric! We hope you're enjoying your new place!
Barry Clark
2023.06.06
Amazing job by Nigel and the guys!! If I need movers ..Busy Bee is who I call !
Reply from Busy Bee Movers
2023.06.06
Thank you Barry, it was an absolute pleasure getting to know you, and we look forward to working for you again in the future. All the best,
-Nigel Bigby
Tyler Kimmett
2023.05.31
Great service! Nigel (the owner) put in extra effort and care to make sure our things were moved without damage. I am expecting, so I couldn’t lift much and he was more than helpful with picking up my slack by carrying things into the uhaul and packing them them neatly and properly. He is great company also, very friendly and easy to talk to! Definitely give him a call for your moving needs!
Reply from Busy Bee Movers
2023.06.02
It was my pleasure to help move your family, enjoy your new home! All the best
Christa Itangivyiza
2023.05.28
Nigel from Busy Bee Movers moved my one bedroom apartment in no time..
Highly recommend
Reply from Busy Bee Movers
2023.06.02
Thank you Christa, all the best!
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Esther Sebuliri
2023.05.19
They were very nice
Reply from Busy Bee Movers
2023.06.02
Thank you Esther it was our pleasure, all the best!
A M
2023.05.13
Hired Busy Bee movers twice for short haul, small loads. They were prompt to follow up to requests, and worked with me to accommodate schedule and requirements in a friendly manner. Really appreciated the care taken throughout, including their offering for taking shoes off and to use runners.
Reply from Busy Bee Movers
2023.05.15
Thank you!
Conciousness M
2023.05.13
Above and beyond, very satisfied, trust worthy 👍
Reply from Busy Bee Movers
2023.05.15
Thank you it was our pleasure, and we are looking forward to working for you again in the future