Burly Boyz Moving & Storage Reviews

Karen Hedberg 2025.07.16

     

Awesome experience to say the least!. Friendly accommodating staff with excellent problem solving skills. They r veryvery supportive given how stressfu and overwhelmingl moving can be for one person they effortlessly move from top to bottom of my house. They supplied extra boxes that I did not have. Leiba, moving coordinator is very helpful when contacted and responds immediately if you hve to.leave a message. An excellent company with excellent and professional staff. Highly recommend Burly Boyz moving company.

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Reply from Burly Boyz Moving & Storage 2025.07.16

Hi Karen!
That’s an awesome review! Thank you so much! We’re happy to know that the move went smoothly and that our team was able to take some of the stress off your shoulders.
We know how overwhelming moving can be, and it's great to know the extra boxes and support made a difference. That’s exactly what we aim for!
Leiby and the whole team will be so happy to hear your feedback. We really appreciate you taking the time to share your experience and for recommending us.
Wishing you all the best in your new place. And count on Burly Boyz anytime you need help with a move. 🚛

Nicole Bazian 2025.07.14

     

I was very pleased to speak with Mohammed. He is very kind and welcoming. Kevin and Ashton did a wonderful job wrapping everything that needed wrapping, items that needed to be disassembled and reassembled, boxed and carried. Kevin did a move for my sister the week before and I was happy that Kevin did my move with Ashton. Both so friendly and sociable. Had some good chats with them. I will definitely recommend Burly Boyz to anyone I come across that is moving.

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Reply from Burly Boyz Moving & Storage 2025.07.15

Hi Nicole, thank you so much for your kind words!

Mohammed, Kevin, and Ashton will be thrilled to hear they made such a great impression and helped make your move go smoothly.

And what can we say about Kevin’s talkative attitude? He’s not just a pro at packing and moving — he’s a natural entertainer!

It’s also great to know he was able to help both you and your sister. As a family favorite among Edmonton moving companies, we always strive to deliver reliability and efficiency.

Wishing you all the best in your new place, and thank you again for recommending Burly Boyz! 💪🚛

John Reece 2025.07.12

     

We needed someone to move appliances from storage into our new home on short notice. BurlyBoyz were quick to respond to our request. Their movers came early next week, did a fantastic job. Very professional, great service, good price. We will use BurlyBoyz when we move out of our current house and into our new one.

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Reply from Burly Boyz Moving & Storage 2025.07.14

Thank you so much for the awesome review, John!

We’re really glad we could jump in quickly and make everything go smoothly for you.

Our Edmonton movers always aim to deliver great service with care, and it means a lot to hear that reflected in your experience.

Can’t wait to help you again when it’s time for the big move into your new place. The Burly Boyz got your back! 💪🚚

Garry Wagner 2025.07.10

     

Well worth the money...both boys were very pleasant I would get them again

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Reply from Burly Boyz Moving & Storage 2025.07.11

Hi Garry!

Thank you so much for your kind words! Our Boyz will be happy to know hear your feedback.

We're always here when you need professional movers in Edmonton again! 🚚

Nicole Alexander 2025.07.07

     

I would not even give them 1 star if it was an option. WORST MOVING COMPANY. DO NOT HIRE. Booked 3 weeks in advance. They call me 1 hour before my time slot of arrival telling me they don’t have a truck as it’s broken down in their shop. The day of. I told them it’s not my problem, find a truck. They found a truck 2 hours later (rented a driving force truck). They sent 3 high school kids with absolutely no experience. I was quoted 6hours with 4 guys to disassemble pack, move and reassemble. In 6 hours. It took these high school boys 8HOURS TO PACK MY THINGS. I am a single mother. I do not have a lot. I then had to argue with their boss to unload into my garage instead of unloading into my house as they agreed to when I booked. As they wanted to drive away with my stuff and have me book another day. Not come back the next morning. Book another day. They unloaded into my garage and then sent 2 men the next day at 7:30pm to finish their job.. after I argued for them to send someone the next day. ONTOP OF THIS MESS. The movers have damaged 3 pieces of furniture. I paid $300 to have insurance to cover my furniture incase of any damage. The 3 pieces they damaged are ikea particleboard so they WONT COVER MY DAMAGED FURNITURE as apparently it’s noted in their insurance policy. You would think if you paid $300 insurance they would be more careful with your belongings. DO NOT HIRE THIS COMPANY. They do not know what they are doing. Their work man ship and their customer service is CRAP. I will sue this company if they do not fix the problem they caused me. $3000. I paid. Only to move half my stuff with my dads trailer and 10 trips packing my jeep. I am NOT HAPPY. DO NOT HIRE. NOT THE REPUTABLE COMPANY THEY SAY THEY ARE.

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Henry H 2025.07.03

     

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Yosef Pinofski 2025.07.03

     

I purchase a condo for my mom to move into. I spent weeks renovating and painting, etc. She hired this company to perform the move. The guys were great, but damaged some stuff. Large gouges in the newly painted walls, and a good gouge across one of the doors that’s too deep to cover with paint. They fully acknowledged they did it, took photos, and send them to their office. The office refused to offer any compensation. After weeks of fighting, they gave my mom 100 bucks. So, I guess I have to go repair all the damage they caused and re-do the work I already have. Absolutely criminals. I’d give them zero stars if I could. I don’t recommend this company to anyone.

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Lindsey Green 2025.07.02

     

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Tanya Lee 2025.07.01

     

We did a small move from Ontario to Alberta. My contact was Muhammad and communication was great. The movers were also friendly and efficient, and the price was reasonable. I would definitely recommend Burly Boyz!

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Reply from Burly Boyz Moving & Storage 2025.07.01

Hi Tanya, thanks so much for this excellent review! We’re happy to hear Muhammad and the crew took great of everything during your move from Ontario to Alberta. Our movers in Edmonton always strive to keep things clear, friendly, and running smoothly from start to finish. It means a lot to know you had a positive experience. Enjoy your new place! 🚚💪

Florrie Kussner 2025.06.28

     

Budd and his crew were friendly, on time and professional. I recommend them!! ⭐️ ⭐️⭐️⭐️⭐️

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Reply from Burly Boyz Moving & Storage 2025.06.30

Thank you so much for the kind words, Florrie! Budd and the crew will be thrilled to hear they made a great impression. We truly appreciate your recommendation — it means a lot to us! ⭐

Lindsey Green 2025.06.27

     

Absolutely the worst service imaginable. If you're looking for a moving company that will lose your belongings, leave you with zero communication, miss scheduled deliveries, and provide false timelines—this is it. I was told by Connor, then again by the move coordinator Muhammad, that my delivery would arrive within 2–6 days. It’s now been nearly a month, and not only was that timeframe a complete lie, but multiple major items are still missing—including beds, TVs, four large boxes of framed photos, and freezers full of food. Due to this horrendous service, I’ve had to spend thousands of dollars on Airbnbs because I had no access to my basic belongings. I’ve missed time from work, rearranged my life around broken promises, and was repeatedly met with no-shows and silence. This has been a devastating, infuriating, and truly astonishing experience. Avoid this company at all costs.

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laura smith 2025.06.24

     

This is an amazing moving company! From the telephone calls to the day of the move I felt I was in good hands. Kenneth, Robbie, and Blayze were the movers and they were efficient, polite, and fun. The whole experience I felt looked after.

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Reply from Burly Boyz Moving & Storage 2025.06.24

Thank you so much, Laura! Nothing like hearing our clients felt in trusted hands from the very first contact. Kenneth, Robbie, and Blayze will be happy to know they made a difference! We're glad we could help with your move.

Jennifer williams 2025.06.24

     

I will never move with them again. They were 40 mins late, the one guy needed to stop regularly to smoke. The 3 guys. Nice enough, friendly. Easy to work with. They wrapped everything seemed bet efficient in that. I was pretty confident things were going to arrive without a problem. Every piece of wood furniture has dings and dents. My one cabinet is falling apart. The walls of the new house- never lived in before has multiple gouges in it. The walls are covered in dirty hand prints. They charged me an extra 600$- I told them what I had for furniture- also identified I had multiple large pieces - had to send videos and everything. So their quote was still way off. They advised of cost for mattress cover and painting boxes. Did not advise that I would be charged for bubble wrap. It got costly fast. So beware they charge for everything….. Then called me 4 days later for another 85$. What?? I told them that I paid the bill before Kevin left and I would not be paying another cent. I also told them to not call again. 85$ how ridiculous. Don’t use them if I were you I wish I had done more research.

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Dave 2025.06.24

     

A very great experience. Right from the first call to the complete move. Looked at their website and knew this was the company.

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Reply from Burly Boyz Moving & Storage 2025.06.24

Thanks a ton for the great feedback, Dave! We're glad to hear everything from your first call to the final move went smoothly. Our team works hard to make sure our local moving services in Edmonton are seamless and stress-free. If you ever need a hand again, you can count on us!

Susan Buck 2025.06.23

     

The movers went above and beyond to ensure my move was completed on booking day. They provided assistance with opening a broken lock which was not in their job description or services offered- they were pleasant, friendly and professional. I would recommend them to anyone needing movers.

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Reply from Burly Boyz Moving & Storage 2024.12.06

Hi Susan,

Thank you for your kind words! We’re so glad our movers could go above and beyond to help, even with the broken lock. Your recommendation means a lot to us, and we’re happy we could make your move easier. We’ll be here whenever you need us in the future. Thanks!

Susan Carpenter 2025.06.23

     

Our moving experience today was exemplary. Your workers Kevin and Zach went above and beyond. They were courteous, efficient, and rapid. This was the best moving experience I have ever had; and believe me when I say that, as I, personally(Susan )have moved 55( no word of a lie) times. Though we don't, at this moment know anyone who is moving, we will nonetheless less tell everyone we know just how wonderful your business is. Your price was very reasonable, the service was terrific; and we extend our deepest gratitude and heartfelt thanks. Sincerely, Susan Carpenter and Patrick Vanasse

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Reply from Burly Boyz Moving & Storage 2025.06.23

Thanks so much, Susan and Patrick! We’re really grateful for your kind words and so glad to hear Kevin and Zach left such a great impression. As residential movers in Edmonton, we always aim to make things smooth, efficient, and stress-free. It’s awesome to know that came through. The crew will be thrilled to hear your feedback! Thanks again for the support and recommendation

Ozy Turk 2025.06.21

     

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Reply from Burly Boyz Moving & Storage 2025.06.23

Thanks for the 5 stars, Anthony! Glad we could make your move smooth. We're always happy to help as your trusted moving company in Edmonton!

Kathy “Sassy” Yopek 2025.06.18

     

I’m not impressed with this company at all… started off really good but as you get passed on to many different people things became worse. First of all, in my opinion, your moving coordinator should have to communicate with you regularly and be able to speak clear English. Secondly, the packers are supposed to be professional packers, thus meaning things should not arrive broken. Thirdly storage means your stuff should be handled with care when loaded and unloaded and reloaded for delivery… right?…. Well many of my items were damaged, and broken. Pictures were taken by the driver but he’s just the driver… nothing has been done other than I was told I didn’t buy the “premium” insurance. Also because there were 4 different sets of “professionals” handling my stuff, they can’t determine who would be responsible…. lol… don’t they all work for Burly Boyz??? Which is who I hired!!! Not to mention my stuf had to arrive in 2 separate deliveries because someone had loaded another “move” on my scheduled truck 😡 NOT MY PROBLEM!!!! I had to wait a week for the rest of my items. I’m a very frustrated, disappointed and dissatisfied with this company. Still know contact other than to “refer” someone so I qualify for a 50.00 discount on my next move …. 😂😂😂 Not Likely!!!!

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Cindy Anderson 2025.06.18

     

I just called Burly Boyz to get a quote and boy, the most unprofessional company I spoke with. Spoke with Ian ( a male with an english accent) with such attitude a ZERO customer service. I had to fish for information on what the cost per hr and when asked him what is included in the move, his reply was everything. Thanks for that info. Other companies that I called explained the move to me which this agent did nothing! Wouldn't waste my time with this Mickey Mouse company!!!

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Shea Martell 2025.06.18

     

Requested a quote online, and a call was scheduled to discuss the information. The gentleman called as scheduled, but asked for exact sizes and quantities of everything to be moved (including boxes) that have not been packed yet. I explained that we were not ready to move for two more months, and wanted some budgetary pricing with the information I put into their online system, but he insisted I give him the detailed info. After I told him I didn't have time to collect that at this stage, he hung up on me. The other two moving companies had no problem giving me hourly and daily pricing that I was looking for. Guess I will be choosing one of those companies.

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Reply from Burly Boyz Moving & Storage 2025.06.20

Hi Shae, We are sorry that our estimating process gave you grief. Although the questions may have been a little excessive for your scenario, our company prides ourselves in providing our customers with honest and accurate quotes. Our client commitment of "honest and upfront pricing" is the reason why many of our customers continue to chose Burly Boyz Moving over our 16 year history. If you chose to reconsider your position, I will be more than happy to make it up to you. Please reference my name and this note when you call back. Dan :)