Build Outdoors Fence & Deck Company

Build Outdoors Fence & Deck Company Reviews

Excellent rating
4.7
24 reviews Verified
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Reviews (24)
Grant Day
Grant Day
2022.09.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
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The Day Family
The Day Family
2022.09.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Highly recommend Build Outdoors! Ross and his crew transformed our drab backyard with drainage issues into a backyard paradise. The renovation included clearing an old concrete patio and replacing it with a beautiful pave stone patio and walkway as well as a large custom built pavilion with an outdoor kitchen that is perfect for entertaining year-round. We were very happy with the clear communication from Ross and the quality of the construction. The crews were on time and always cleaned up the work area. Will definitely call on Build Outdoors again!
Steven Wayne
Steven Wayne
2022.08.22
Positive
Professionalism
Quality
Responsiveness
Ross is very punctual and a great communicator. His crew did an awesome job and left the job site free of nails and did a great job cleaning up. The fence is awesome and everyone that sees it knows I got a high quality fence.
Taylor Seideman
Taylor Seideman
2022.08.22
Positive
Professionalism
They were responsive, friendly and efficient. I am so happy I chose this company. It looks beautiful and fresh.
Ashley McMillan
Ashley McMillan
2022.08.20
Positive
Professionalism
Quality
Responsiveness
We love our new fence! The work was very well done and professional. We have gotten several compliments on it!
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Calvert Collins-Bratton
Calvert Collins-Bratton
2022.08.06
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We were very pleased and impressed with Ross and his team. They did a beautiful job installing our new fence, and we are thrilled with it. He was quick to respond and kept us updated of any project changes. And, his team was fantastic: hard-working, on time, and professional. We will definitely use Build Outdoors again!
William Herr
William Herr
2022.08.02
Thanks to Build Outdoors for a great job. The work was done in a timely matter with professional workers.
Mary Mahon
Mary Mahon
2022.07.10
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Ross & his crew did a fabulous job replacing my ancient wood fence. On time, on budget- including a tricky retaining wall issue. Most importantly to me- Ross made sure his terrific crew had all the ice, water, cold drinks they needed in our 100+ degree heat- and encouraged rest breaks. The level of attention to detail was extraordinary from the design to build stages. I can't say enough positive things about my experience, and already know my wish list of other projects- will be with Build Outdoors.
Clay Sutherland
Clay Sutherland
2021.10.25
We had a fantastic experience with Build Outdoors. Ross was very responsive and helpful with estimates and during construction. They worked with me on price and were more affordable than our other estimates from similar companies. They accommodated our exact requests with materials, stain, design, gate layout, etc. The crew on site was incredibly efficient - they ripped out our old fence and installed a new one with two large gates in three days flat. I was blown away by how quickly they got the job done, and the final product was very high quality. We are very pleased with our new fence, and I would highly recommend Build Outdoors.
Reply from Build Outdoors Fence & Deck Company 2021.10.27
Thank you for taking the time to review out process and our work! It was a pleasure to build for you!
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Dewayne Bridges
Dewayne Bridges
2021.10.11
Best fence and landscaping border I have ever owned. Project - modern horizontal board on board fence - retaining wall - landscaping stone border - Relaid pavers Observations: - bid was 2nd lowest and was by far most detailed - all appt on time as planned - workmanship on everything was superb - always responds to call or query - stands behind his work - biggest point he let me tell him what I think I wanted and then he said if you let me design and build it it will exceed anything you envisioned. Ross was right. The pics speak for theMselves
Reply from Build Outdoors Fence & Deck Company 2021.10.14
Thank you for trusting us with your outdoor projects Dewayne! It was great to work with you and we appreciate your detailed review of our work and process!
Bob Tragesser
Bob Tragesser
2021.09.13
Positive
Professionalism
Punctuality
Responsiveness
Value
Pricing was very competitive. Timing for the start and the end of the job were spot on. Stain was perfect! Ross followed up with me on any issues and always took care of them to my satisfaction. He has continued to follow up promptly on any maintenance items. Nice guy, great company.
Reply from Build Outdoors Fence & Deck Company 2021.09.28
Thanks Bob! We appreciate your kind review and great clients like you!
Jim Collins
Jim Collins
2021.07.31
Positive
Professionalism
Punctuality
Quality
Responsiveness
Ross and the folks at build outdoors came highly recommended by a friend. I contacted Ross about a fence and sliding gate. He was very responsive and came out the same day for an estimate. It also turns out he had done a few fences/sliding gates in my neighborhood, which he encouraged me to look at. What was amazing, was he could match any fence to the name of the homeowner and he wasn’t shy about showing off quality of his work. I even talked to one of these homeowners, and they raved about their experience. So I pulled the trigger and was thrilled about the quality of the workmanship and the professionalism of the team. At one point there was a unanticipated issue with placement of the posts to which Ross responded “I just want you to have a perfect fence, we’ll figure it out”. He delivered on that promise. I cannot recommend him enough.
Reply from Build Outdoors Fence & Deck Company 2021.08.06
Thank you Jim! It was a pleasure to work with you and we are so happy you are enjoying your new fence!
Melissa Gendason
Melissa Gendason
2021.07.24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Build Outdoors did an outstanding job on our fencing project. They were honest, reliable, and stayed on their promised calendar and budget. When a tricky situation arose during the project they addressed it and made sure it was handled before they proceeded. They did their work amidst a much larger yard remodel and were respectful of the other workers and work being done at the same time. I would recommend them to anyone. Our fence is beautiful and I am so please we used Build Outdoors.
Reply from Build Outdoors Fence & Deck Company 2021.07.27
Thank you so much for your detailed and thoughtful review! It was a pleasure to build for you and it warms our hearts to know you are enjoying your new fence!
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Michael Peck
Michael Peck
2021.06.04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Build Outdoors did an excellent job replacing my fence. The service was outstanding and the team did a tremendous job. They were worked non-stop to get it knocked out as quickly as possible. Ross at Build Outdoors made sure everything was to my liking. They exceeded my expectations and couldn't recommend them enough to anyone in need of a fence or outdoor project!
Reply from Build Outdoors Fence & Deck Company 2021.06.16
Thank you Michael! We appreciate your kind words and are so happy you are enjoying your new fence!
Lucia Luschek
Lucia Luschek
2021.03.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Ross and the Build Outdoors team have been so wonderful! Our fence is incredibly stunning. We are blown away by the craftsmanship and professionalism and couldn't be happier with the services provided. A++++
Reply from Build Outdoors Fence & Deck Company 2021.03.23
Thank you Lucia! We loved working with you and your family to create an amazing outdoor experience!
Tiffany Haire
Tiffany Haire
2021.03.11
Critical
Professionalism
Quality
Responsiveness
The owner of this business, Ross Kollinger, is extremely unprofessional. I cannot speak for the workmanship, but when he came to my home for an estimate for a new fence, he was rude and interrupted our meeting several times by taking calls from various people, his wife, his workers, etc, etc.. The meeting should have only lasted about 30 minutes, but he was here for over an hour because he was taking calls and interrupting our meeting, and also started causing a bunch of drama about a previous contractor who had placed metal poles that had to be replaced. It became obvious after some time that this guy had no idea how to build the type of fence I wanted, so he tried to distract me (this is a classic, salesman technique, BTW, so everyone should be on alert for this sleazy salesman tactic!). It became obvious after a certain amount of time of him being at my home that he had no idea how to build the fence I wanted, but instead of saying so, he led me on and said he'd send an estimate to me in a couple of days. He also trashed another fence company that I told him was coming out the next day. He didn't send the estimate as promised, and when I inquired about it over text, he became even more unprofessional when I asked him specific questions about tongue and groove style fence installation, told me I wasn't making sense. Ross Kollinger had NO IDEA how to build the style of fence I want, and suffice it to say that I'd never recommend him to anyone. Shame on Home Advisor for recommending his services to me.
Reply from Build Outdoors Fence & Deck Company 2021.03.23
Thank you for your feedback. Build Outdoors strives to create a positive experience for all of our potential clients. Our professionalism, workmanship, and expertise are accurately represented through social media and many other reviews of those who have hired us and completed projects with us. Our past and current clients are a true testament of our exceptional service. We understand that not every bid is a good fit for the customer or contractor and wish you well on your fence project with another company.
Dex L
Dex L
2020.11.18
Ross and the whole crew were very professional. He worked with us each step of the way to make sure our fence came out exactly as we wanted. Ross was very patient and worked around our schedule to accommodate meetings and questions so we would feel fully confident in the project. The fence was done very quickly and the crew cleaned up after each day. I highly recommend this company to anyone who wants a beautiful fence done properly.
Reply from Build Outdoors Fence & Deck Company 2020.12.08
Thank you for your kind words! It was a pleasure to work with you!
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Greg Email
Greg Email
2020.10.20
Positive
Quality
Great service and nice looking fence! Reasonable pricing too!
Reply from Build Outdoors Fence & Deck Company 2020.12.08
Thank you for taking the time to give us a review! We loved working with you!
Clay McMurray
Clay McMurray
2020.07.22
Positive
Professionalism
Punctuality
Quality
Responsiveness
The Build Outdoors team was amazing. Quality materials, hard workers, and solid collaboration. Extremely pleased with our fence and gate! Changed the whole feel of our yard.
Reply from Build Outdoors Fence & Deck Company 2020.09.02
Thanks Clay! We loved working with you!
B'Jay Kendrick
B'Jay Kendrick
2020.07.22
Positive
Professionalism
Quality
Responsiveness
Ross and the crew did an amazing job. They worked quickly, made adjustments as needed and did not wrap up until we were completely satisfied. I highly recommend their work!!
Reply from Build Outdoors Fence & Deck Company 2020.09.02
Thanks so much! We enjoyed working with you!