Bubble and Bounce Reviews

Shannon Joy 2026.04.06

     

Rating solely for the bouncy castle. Company ghosted me for almost a year, and then on my wedding day I had to get someone to go to the back of the venue to get my phone so I could show them the email they sent to me confirming that they had received my final payment… and then a month later they’ve contacted me again to chase payment again. 0/10 on admin.

Useful (1) Report

Rita K 2026.02.17

     

We had a wonderful experience with Bubble & Bounce for my son’s 2nd birthday. I had been in contact with Dionne for months while planning - always helpful, responsive, and accommodating. The team organised the decorations, cake, and entertainment beautifully — everything came together perfectly on the day. Everyone was friendly, professional, and cooperative throughout. Would happily use them again and highly recommend for children’s parties.

Useful Report

Joce 2025.08.19

     

Very disappointed with this company. I paid a deposit straight away after being told they had availability for my nephew’s party. But when I filled out the booking form, the date changed — likely due to a technical issue. They later said they couldn’t do the original date and offered to cancel. I was told I’d get a refund, but two days later they said it would only be a credit note. To make things worse, they were rude after the cancellation. They took my money and provided no service — completely unacceptable.

Useful Report

Jamie Starbuck 2025.05.18

     

Love these guys. Always on time, super professional and a great choice of bouncy castles.

Useful Report

J Rouse 2025.04.08

     

Excellent Service from Bubble and Bounce, again at the Annual Bellingham Festival. We have used them for several years to provide bouncy castles for the event and the service has been really efficient. We will be using them again this year! Highly recommend them.

Useful Report

Marsha Garrick 2025.03.24

     

Excellent party planning service- Dionne was very responsive to my questions before the event, and able to offer suggestions to fit our needs. The service on the day made the start and the end of our party very smooth and stress free. I highly recommend this company.

Useful Report

Stephanie Coody 2025.03.16

     

Absolutely terrible company. Poor business practices

Useful Report

Harold van Lennep 2025.01.17

     

Had an amazing experience with the team (two years in a row). They are helpful, kind, experienced...you name it! I would highly recommend them for any event you might have!

Useful Report

Caroline Williams 2024.12.22

     

This company does not keep their written policy sent to their clients. I would not use this company if you want them to be on time. I booked them for my mother & toddlers group and they were meant to be at the premises for between 8-9am but the guy turned up on his own at 10:15am and then spent 20/30 mins setting up while the kids wait around during his setup. This is bang out of order and the guys excuse is that he didn’t know he was over 2 hours away🙄 I booked them weeks ago and I can’t believe what I was hearing! Don’t use them if you want everything to go according to plan. I left at 330 pm as I had called him various times. His excuse for not answering was he didn’t see the miscalls phone. Very disappointed will NEVER use again

Useful Report

Haruka Honjo 2024.12.05

     

The party went wonderfully, and my son had an amazing time. The bouncy castle was a big hit with the kids, the balloons were fantastic, and everything ran so smoothly. We truly appreciate all the effort your team put into making the event so enjoyable for everyone.

Useful (1) Report

Rama Krishna M 2024.11.19

     

Very professional team with great service and timely delivery. Would recommend for anyone needing their services.

Useful (1) Report

K L 2024.07.25

     

Highly recommended to all that has kids and young toddlers. The team that set up on the day were very friendly and efficient. On time and quick! We needed the ball pit and bouncy castle set up ASAP and they did it in the small time frame that we had. Cannot recommend this company enough and just gutted I myself didn't get to jump on the bouncy castle due to being so busy attending to my guests. All the kiddies and babies had the best time. In future will be hiring it again for sure. Thank you so much!! Loved the pink bouncy castle and ball pit

Useful (1) Report

Siobhan Douglas 2024.07.08

     

Bubble and Bounce supplied candy floss machine and popcorn for our year 11 school prom. They had great communication and answered all questions in a timely manner. Vernicha arrived on time, set up really quickly and was super friendly. She went over and above to make sure the year 11s were happy. Looking forward to booking again next year!

Useful (1) Report

Steve 2024.04.29

     

Exceptional service. The booking was extremely straightforward, really competitive price and amazing, clean, organized and smooth delivery (on time, really careful with moving the castle etc). Our kids loved it and I cant recommend Bubble and Bounce enough. Thank you so much!!!! and too many more bookings

Useful (1) Report

Sarah Denness 2024.03.15

     

Bubble and Bounce made my daughter's birthday party magical! We rented a bouncy castle and a platform slide, and it was a dream come true for her and her friends. The equipment was safe and well-maintained, and the staff were incredibly friendly and professional. They made the entire process stress-free, allowing me to focus on enjoying the special day with my daughter. Thank you, Bubble and Bounce!

Useful Report

Nicola Perry 2024.03.15

     

Bubble and Bounce went above and beyond to make my son's birthday party a blast! We hired their football darts inflatable and the kids loved it. The equipment was top-notch, and the staff were attentive and courteous, ensuring that everything ran smoothly from start to finish. Highly recommend Bubble & Bounce for any party or event

Useful Report

Charlotte Crowley 2024.03.05

     

Useful (1) Report

Danielle Pham 2024.02.07

     

We rented a bouncy castle, and it was a hit with all the kids. The equipment was clean and well-maintained. From the initial booking to the setup and takedown, their professionalism shone through. Thank you, Bubble and Bounce, for making my niece's special day extra special

Useful (1) Report

Jayde Nguyen 2024.02.07

     

Bubble and Bounce added delightful entertainment to our summer leavers party. The football darts, a distinctive touch, kept both kids and adults engaged for hours. The team was professional and flexible, ensuring a thoroughly enjoyable experience for all. I highly recommend their services.

Useful Report

sinh hoang 2024.02.07

     

I couldn't be happier with the service provided by Bubble and Bounce. From the initial inquiry to the setup and takedown, they were professional every step of the way. The bouncy castles and platform slides were a hit at my daughter's birthday party, and the staff made sure everything ran smoothly. 10/10, would definitely book with them again

Useful Report