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Reviews ( 243 )
Marquez
2024.07.01
Good customer service. Just can’t bring or use your own parts though.
Reply from Bonita Valley AutoCare MyShopManager
2024.07.03
We're thrilled to hear that you had a positive experience with our customer service. We understand the frustration of not being able to bring or use your own parts, and we apologize for any inconvenience this may have caused. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Bonita Valley Auto Care!
Ysabelle Moon
2024.06.25
Been going here for years and they always treat me like family. I’ve only ever had great experiences. Great communication and super cool people.
Reply from Bonita Valley AutoCare MyShopManager
2024.06.27
We are so grateful for your loyalty and for taking the time to share your experience with us. Treating our customers like family is always our top priority, and we're thrilled to hear that it's been reflected in your visits. We look forward to continuing to provide great service for many years to come!
db driven
2024.06.25
Ronnie and the team over at Bonita Valley Auto Care took great care of my truck. The repairs they did were done really quick and with great quality. Customer service is like I have never experienced with a mechanic shop, first time comming here but I have found a shop that I will be comming back to for all future car needs. Highly recommend BVAC
Reply from Bonita Valley AutoCare MyShopManager
2024.06.27
We're thrilled to hear about your positive experience, Db! It's fantastic to know that Ronnie and the team provided you with top-notch service and that you were pleased with the quality and speed of the repairs. We truly appreciate your recommendation and look forward to being your go-to shop for all your future car needs!
Loree Casto
2024.06.25
I would like to give a HUGE public thanks to Ronnie and the team for making us feel like family and helping us through a scary & stressful situation! You calmed this mom who was more than 500 miles away when her newly licensed daughter got in her first accident in a town we have zero family or friends in. I would like to say, we do now have friends at Bonita Valley Auto Care!!! I can’t thank you enough for the care and concern you showed us from the beginning, the great service you provided, the responsive and timely communication and absolutely going above and beyond any expectations I had!! Thank you from the bottom of my heart for all you did for us 🙏❤️
Reply from Bonita Valley AutoCare MyShopManager
2024.06.26
Hello there!
We're thrilled to hear about your positive experience with us, Loree. It's wonderful to know that our team was able to provide the care and support you and your daughter needed during a stressful time. We always strive to go above and beyond for our customers, and we're delighted that we could make a difference for you and your family. Thank you for choosing Bonita Valley Auto Care, and we look forward to being here for you in the future. Drive safely!
ed zapolski
2024.06.05
great service by the entire team
Reply from Bonita Valley AutoCare MyShopManager
2024.06.06
We're so pleased to hear that you had a great experience with our team! Thank you for taking the time to share your feedback. We appreciate your support and look forward to serving you again in the future.
Another Guy
2024.05.29
Frank paul schultz
2024.05.27
missy aluague
2024.05.27
My first time coming here. I am grateful that I went here. It’s close to my house and I’m very happy with their services I’m definitely coming back here to get my car done.
Reply from Bonita Valley AutoCare MyShopManager
2024.05.29
Hi Missy,
Thank you for trusting us with your vehicle! We're glad to have been able to take care of you and look forward to seeing you again.
Tim Trevaskis
2024.05.27
Dennis Brokaw
2024.05.22
Very professional reasonable prices.
Reply from Bonita Valley AutoCare MyShopManager
2024.05.22
Thank you for sharing your experience, Dennis! We're thrilled to hear that you found our services professional and reasonably priced. We strive to provide top-notch service at fair prices. Looking forward to seeing you again soon!
Galia Melgoza
2024.05.21
Fernandez “Frank” Ponds
2024.05.20
Superb customer service. Professional and courteous.
Reply from Bonita Valley AutoCare MyShopManager
2024.05.22
We're thrilled to hear about your superb experience at our auto care center! Providing professional and courteous customer service is what we strive for. We appreciate your kind words and look forward to the opportunity to serve you again.
Matthew Dill
2024.05.20
After all the work you guys did, the explorer runs like it’s brand new! Thank you
Reply from Bonita Valley AutoCare MyShopManager
2024.05.20
We are thrilled to hear that your Explorer is running like new after our service! We always strive to provide top-notch automotive care, and we're glad to see that it made a difference for you. If you need anything else in the future, don't hesitate to reach out. Safe travels!
Jacob Henderson
2024.05.16
BVAC fixed my suspension for a much lower price than was quoted to me by a dealership. The fact that they have a cashier on staff for a few hours after closing for pick up/drop off is very convenient.
While they had my car, a crack formed on my windshield. After informing them, Jose was very quick to call me to take responsibility for the crack. They had my windshield replaced at no cost to me as soon as they could. While a cracked windshield isn't great, I understand that sometimes accidents occur. I was worried that they would try to avoid responsibility but I'm glad to say they did just the opposite.
My first experience with BVAC is that they were affordable, transparent, and accountable and I will almost certainly bring my car to them for any future maintenance.
Reply from Bonita Valley AutoCare MyShopManager
2024.05.18
Jacob, thanks for sharing your experience! It's great to hear that we could provide you with a more affordable option for your suspension repairs compared to the dealership. We understand the convenience factor, and we're glad our after-hours pick-up/drop-off service was helpful for you.
I'm sorry to hear about the crack on your windshield, but I'm glad that our team took responsibility and promptly got it replaced for you at no cost. At BVAC, we believe in being transparent and accountable, and it's good to know that you felt supported throughout the process.
We look forward to taking care of your future maintenance needs. See you when you need us next!
Deshawn Elliott
2024.05.16
Outstanding service and even greater customer service from Bonita valley auto care! From the service advisor to the mechanics Bonita valley auto care is reliable and trustworthy. I will recommend them over any auto care place in the area. Thank you Ronnie ! Jose ! And Ashley each and everyone played a huge role in my service at Bonita valley auto care.
Reply from Bonita Valley AutoCare MyShopManager
2024.05.18
We greatly appreciate your kind words, and we're thrilled to hear that you had such a positive experience with us. Our team at Bonita Valley Auto Care takes pride in providing outstanding service and exceptional customer care. Thank you for your recommendation, and we look forward to serving you again in the future!
Roger Gurrola
2024.05.08
Service was great . Now I know where I can take my car for service . Juan was a great help and informative. . Keep the good work
Reply from Bonita Valley AutoCare MyShopManager
2024.05.10
We're thrilled to hear that you had a great experience with us, Roger! Juan will be delighted to know that he was a great help to you. Thank you for trusting us with your car, and we look forward to being of service to you in the future. Keep on cruising, and see you on the road!
Galina C
2024.05.08
Darrell Jett
2024.04.29
Great service
Reply from Bonita Valley AutoCare MyShopManager
2024.05.01
Dear Darrell,
Thank you for the fantastic review! We're thrilled to hear that you had a great experience with our service. If you need anything else in the future, don't hesitate to reach out.
Best regards,
Bonita Valley Auto Care
Raymond Hill
2024.04.29
Excellent service. Always quick and reliable. This is a great place to have repairs made to your car. Ronnie and his staff will treat you like a king!
Reply from Bonita Valley AutoCare MyShopManager
2024.05.01
Thank you for the fantastic feedback, Raymond! We're thrilled to hear that you had a top-notch experience with us. Our team takes great pride in delivering quick, reliable, and royal treatment to all our customers. Your kind words mean a lot to us and we're grateful for your trust in our services. We look forward to serving you like royalty again in the future!
Michael Hobson
2024.04.27
Ronnie and the team are top notch! I will always feel comfortable taking my vehicles here 👍
Reply from Bonita Valley AutoCare MyShopManager
2024.04.29
Thank you for the awesome feedback, Michael! We're thrilled to hear that Ronnie and the team provided you with top-notch service. Your comfort and trust mean a lot to us, and we'll always be here for your vehicle needs. Safe travels!