modSTORAGE Reviews

Whitney Walsh 2025.10.31

     

ModStorage has been awesome to store out things there. So friendly and going through the process of checking and getting setup to rent our storage unit was smooth. Linda helped us and was so sweet. Thank y’all again.

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Reply from modSTORAGE 2025.11.04

Thank you so much for such a nice review Whitney, we appreciate it and also appreciate you having been a customer. Hope you arrived safely and are getting settled in time for Thanksgiving! Linda, GM

Dixie Dixon 2025.10.26

     

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Denise Winterbottom 2025.10.18

     

I have been very satisfied with my experience at this facility, as storing my items has been seamless with no issues. However, I recently received a notice that the rental rate for my small storage unit will increase by $20. While I understand periodic adjustments may be necessary, I find this increase substantial for the size of my unit. As a result, I am exploring alternative storage options to better suit my budget. 70.99 to 90.99

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Reply from modSTORAGE 2025.10.21

Hi Denise, I'm so glad to hear you've been satisfied with your experience at modSTORAGE and we would like to continue giving you excellent customer service. Give me a call as there are some suggestions I have that would save you money on your total bill mentioned above. Now that the crazy low rent for the promotional period is up, we'd rather see what we can do to help save you money here so you don't have to move everything. 307-742-5422. Linda, GM

Luke Johnson 2025.10.11

     

A fantastic place with an even better property manager. Steve has been incredibly polite, courteous, and generous to me in all of our dealings, and maintains the place with pride.

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Dana Spann 2025.09.24

     

Linda and her help are phenomenal!

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Reply from modSTORAGE 2025.10.21

Hi Dana, you're the aweome one! Linda, GM

Michael Jon Unruh 2025.09.17

     

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Reply from modSTORAGE 2025.09.17

Thanks for the 5*'s Mike, it's been fun visiting with you! Linda, GM

Steven “Captain” Hodges 2025.09.15

     

So MOD Storage is now Right Move Storage and under new management. Our focus is customer service, security and cleanliness. Feel free to come by and tour the facility and have a cup of coffee.

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Reply from modSTORAGE 2025.10.07

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our new management and rebranding as Right Move Storage. Customer service, security, and cleanliness are our top priorities, and we are always here to help. We would love to have you come by for a tour of our facility and enjoy a cup of coffee with us. Thank you for choosing Right Move Storage!

Loretta Prader 2025.09.11

     

We rented from them for about 5 years. From day one, we were always greeted with a smile and a wave. All the staff have always been so kind and helpful. They also have lots of items in the office to help with your moving needs. Thanks for taking good care of us and our belongings!

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Reply from modSTORAGE 2025.09.17

Thank you, Loretta, for renting with us and for so long and for bringing us a smile every time you came in! Linda, GM

Erin Lynn 2025.09.08

     

I have been really grateful for ModStorage's facilities and staff over the past year and a half that I've been renting there. Linda and her team are amazing and incredibly helpful! I highly recommend the shipping container units for the value and for how clean they keep your belongings.

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Reply from modSTORAGE 2025.09.09

Hi Erin, Thanks so much for taking time to write such a nice review for us! We love it when people feel our mission to be here to help while you're moving. I know, I truly feel the shipping containers are our best product! Thank you for choosing to store your goods at modSTORAGE!

Courtney Hucke-Salo 2025.09.06

     

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Reply from modSTORAGE 2025.09.09

Thanks dear, loyal storage friend!

Jacob Fornelli 2025.08.25

     

Great online deal that did not end up being a "bait n switch." Move in could not have been easier with such a friendly and professional staff. I appreciated that the office and facility was clean and well cared for.

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Reply from modSTORAGE 2025.08.25

Thanks for taking time to give this great review Jacob! Linda, GM

redmac 2025.08.18

     

I was just moving down from Washington and had reserved a unit. The customer service was on par, even with the new employee training. Very friendly and helpful people. Highly recommend.

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Reply from modSTORAGE 2025.08.23

Thank you for your patience with our new Assistant Manager training, it was a whirlwind for him last weekend!

Dusty Probert 2025.07.29

     

Love this place. Linda has always been so helpful when we've had difficulties getting in. Recommend this storage until very highly. Thank you for always helping.

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Reply from modSTORAGE 2025.08.02

Thanks Dusty, love working with our wonderful customers, especially YOU! Linda, GM

Charlene Harris 2025.07.25

     

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Reply from modSTORAGE 2025.08.03

Thank you Charlene, it always makes my day to hear from you! Linda, GM

Heather Dunn 2025.07.17

     

The electronic side of things can get a bit tricky. We have had trouble getting the app to connect to the entry and storage door locks. But, overall, Linda is very friendly and helpful in the whole process.

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Reply from modSTORAGE 2025.07.18

Thanks Heather! If you have some time, stop in and we can troubleshoot things a bit more with the Noke Smart Entry app and your phone. We just keep learning how to get everything to work better with the myriad of phones, plans and cellular service. Appreciate you! Linda, GM

Leah Lunberg 2025.07.14

     

Wonderful!!!!

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Reply from modSTORAGE 2025.07.15

Thanks so much Leah, great meeting you today! Linda, GM

Sarah Irani 2025.07.11

     

EXCELLENT customer service provided by Krys and Ilene. Unfortunately, I am moving away from the area, but I would trust this location for any of my storage needs due to how amazing the customer service is.

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Ante Peros 2025.06.26

     

They went above and beyond to find us the right spot especially appreciated with all the planned building etc going on.

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Reply from modSTORAGE 2025.06.30

Thank you so much for your kind words! We are thrilled to hear that we were able to find the perfect spot for you despite all the construction happening in the area. We always strive to go above and beyond for our customers and we are so glad that it was appreciated. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!

Billie Eckhardt 2025.06.12

     

ModStorage has always been my go to for my storage needs! Linda has been there forever and she is very helpful and knowledgeable. She makes the process easy and is always willing to answer any questions or explain anything on the contract to you. Dollar for dollar they have very competitive rates for what you get and the units are always clean and well maintained. Thank you!

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Reply from modSTORAGE 2025.06.12

Thank you so much Billie, it's always fun to catch up when you have a storage need and we appreciate the referrals you've given us over the years and your continued support! Linda

Brittany Morehouse 2025.06.11

     

Month to month my ass. The management lady wanted a 3 month minimum. We had a reservation and payment ready but when we drove over an hour we were greeted with the utmost disrespect. This lady is rude. This will be my first time experiencing this kind of treatment in Wyoming, we asked questions and got backlash She wanted to up charge us and say we needed 3 months worth and car insurance on a unit? You mean regular property insurance right??... What are you talking about.( It didn't say you needed this in the quote. Nothing on your website says this and when we reserved the unit there were no extra fees or nothing. They also charge you an extra fee a month for opening the gate (keyless access they call it)... On top of the insurance which also isn't stated. Even your other employee agreed with us, he was surprised just as much as us. It says month to month on all your signs?? False advertisement much? Idk why we got this treatment for just basic questions it's your job to be nice and answer them. Maybe she doesn't like out of staters but we just moved here over 2 months ago and never have I received this much issue with storage units... She didn't even want to prorate us and the bad thing is she wasn't even in the office had her maintenance guy do the job and she sounded awful on the phone Rude rude rude. What a waste of time. I'm glad everyone else got a good service here but damn what did we do??? Sorry for asking about more information. I just wanted to know more about the unit and why the extra pricing Will not be coming back here. I'll just take my business elsewhere. Just wow.

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Reply from modSTORAGE 2025.06.11

Hi Brittany, My apologies that I wasn't there in person and able to meet your partner and work with him directly. Since you remained in the vehicle, it seems we have some communication glitches. I was trying to help my maintenance person help the man who came in through the phone as I was tending to other business. And I apologize for the short term commitment (by the month, not up front) required for the web rate. Rates are at an all-time low so a few months is all that we require (by the month on the 1st) and I do apologize that there were communication issues. We were happy to rent to you at the standard rate with no commitment; and, my maintenance person offered a smaller unit or outdoor parking to save you money. We were happy to answer all of your questions, but I did hear a man say in the background, he wasn't interested at the standard rate so assumed you were finished with your questions and since my maintenance man does not normally deal with these situations, didn't want him to keep your partner standing there as he struggled through the software. We value the people that walk in our door and endeavor to treat everyone with the utmost respect, especially at a stressful time of moving. I sincerely hope that things go better with your day and move and we are still here to help you if you would like. Linda, GM