Bitandpieces Vape Reviews

Thank you, Liz! We're thrilled to hear you found our team helpful and knowledgeable. Looking forward to seeing you again soon!

Thank you, Charlotte! We’re thrilled to hear you had a great experience. Your support means a lot to us!

Thank you for your kind words, Ross! We're thrilled to hear you found our advice helpful and felt welcomed. Looking forward to seeing you again!

On behalf of Bitandpieces Vape, we would firstly like to state that we are sorry to hear that you have experienced issues when using your vape kit. All staff members at Bitandpieces Vape are fully trained and aim to provide a helpful and supportive ongoing service for our new and existing customers. I understand that you may have been upset when visiting the store and more disappointed when you were asked for the product box with warranty codes so that the staff members could proceed with your refund or exchange. As this is Manufactures policy and requirement for returns within the 30/60 day warranty depending on manufacturer. Kind Regards Store Manager Steve

Hi Sian, We would like to say this is a very unfair review as it was not yourself who had the issue with your vape kit it was your mother Joanne Otoole who has already left a review. As we said in your mother’s review, we are sorry about the experience you’ve had but without product boxes we are unable to give exchanges or refunds as they contain warranty codes. All Manufacturers require product boxes and warranty codes for exchanges or refunds. Kind Regards Store Manager Steve

Thank you, Claire! We're thrilled to hear that you had a great experience.

Thank you, David! We truly appreciate your loyalty and kind words. We're glad to hear you always have a great experience with us.

Thank you, Jack, for your wonderful review! We're thrilled to hear that you're enjoying our knowledgeable staff and diverse liquid selection. We appreciate your support!

Dear Will, thank you for your generous feedback! We're ecstatic to hear that you had a brilliant experience. We appreciate your support and look forward to serving you again!

Dear Laura, we appreciate your positive feedback! Our team works hard to provide the best service and your acknowledgment means a lot. Enjoy our loyalty scheme benefits. Thanks for choosing us!

Dear Asta, we're delighted to hear that you find our staff helpful and enjoy our selection. Thanks for choosing us as your favourite vape shop. Kind regards.

Dear Zoe, thank you for your generous feedback! We're ecstatic to hear that you had a brilliant experience. We appreciate your support and look forward to serving you again!

Dear Mike, thank you for your feedback! We appreciate your time and are glad you had a positive experience. Your satisfaction is our top priority! Best, [Company Name].

Dear Dani, we're sorry to hear about your experience. Our team is dedicated to providing excellent service. Please contact our customer service so we can rectify this situation.

Thank you

Dear Haydn, we're thrilled to hear about your positive experience! It's great to know our quick service exceeded your expectations. Looking forward to serving you again. Cheers!

Thank you