What I really appreciate about staying here is the sense of community. Everyone is friendly, welcoming, and makes you feel like you belong rather than just being another guest. The staff are kind and helpful, and it’s nice seeing people look out for one another. It really feels like a place where people can feel comfortable and welcome.
Make sure you follow the rules and report suspicious behavior to the front desk also please pick up after your pets.
I can really see the effort being put into making this a cleaner, safer, and better place overall. It’s clear the staff are working hard and taking pride in improving the environment for guests. The staff have also been very friendly, helpful, and respectful whenever I’ve needed anything. I appreciate the hard work and positive changes I’ve seen. It’s definitely noticed and appreciated!
Verified
We really had a hard time finding a place but then when I found this one it's kind of small but it's really got everything that we need. I I like the idea that it's a small studio. The staff here is really nice and they go out of their way to help you. The rooms are really clean. Parking sometimes is a little bit of a bit of an issue but overall it's really good. I would recommend this place to anyone who was needing a place to live or stay.
☺Cleanliness, staff & service, amenities, property conditions & facilities
Verified
Reply from Birch Hill Suites Kansas City - Independence, MO
2026.08.04
Thank you for your perfect 10/10 rating! We truly appreciate you taking the time to share your experience. We're delighted to know you enjoyed your stay with us, even though you didn't leave additional comments. We appreciate your support and hope to welcome you back the next time you're in the area. Safe travels!
Checked in end of last year the end of Halloween and stayed until they rudely and all of sudden kicked me out at 1030 at night . Miles even went to the extreme of standing in my doorway, set a timer on his phone for exactly 5mins to gather what I could with my dog. And then once I. Lobby miles was going to throw me in the snow and cold with my dog cuz lobby closes at 10 or 11. Told me I had to cum get my stuff next morning. I was going thru a lot at that time and was t able to make it on their time to get my belongings. I paid on time everyday and usually 2 or 3 days at a time. Ya after Xmas it's hard. I owed them just 15 but since staying there for so long I never thought but that was my fault. Not to mention MILES hitting on me.