Verified
Very Good
⺠Friendly staff, quiet (except for the interstate near by, which is typical traffic noise) comfortable bed, great hot water and heat!
â¹ Toilet need something around outside bottom of it to keep it from rocking every time you sat down, they only gave me one towel to dry myself off with and elevator not working (which wasn't that big a deal)
Verified
Clean, beautiful and quite. Staff was wonderful, nice and accommodating and very much appreciated.
âºCleanliness, staff & service, amenities
Reply from Birch Hill Suites Kansas City - Independence, MO
2026.01.07
Thank you so much for your 10/10 review! ð
Weâre thrilled to hear you found the property clean, beautiful, and quiet, and that our staff made such a positive impression. Your kind words truly mean a lot to our team, and weâre grateful you took the time to share them. We look forward to welcoming you back again soon!
Weâre thrilled to hear you found the property clean, beautiful, and quiet, and that our staff made such a positive impression. Your kind words truly mean a lot to our team, and weâre grateful you took the time to share them. We look forward to welcoming you back again soon!
Verified
Besides the baby roaches everywhere the stay probably wouldnât have been so bad if the night manager did not threaten to put me out for no reason made this stay very uncomfortable. There was a homeless camp right across out my window in between the highway and the hotel.
â¹ cleanliness, staff & service, property conditions & facilities, eco-friendliness, room comfort
Verified
Besides all the baby roaches everywhere, there was a homeless camp right outside my window, but what topped it off is the night manager, threatening to put me out with nowhere to go after Iâve already paid for four nights made to stay extremely uncomfortable
â¹ cleanliness, staff & service, property conditions & facilities, eco-friendliness, room comfort
Verified
Besides the baby roaches everywhere the stay probably wouldnât have been so bad if the night manager did not threaten to put me out for no reason made this stay very uncomfortable. There was a homeless camp right across out my window in between the highway and the hotel.
â¹Cleanliness, staff & service, property conditions & facilities, room comfort
Verified
Besides all the baby roaches everywhere, there was a homeless camp right outside my window, but what topped it off is the night manager, threatening to put me out with nowhere to go after Iâve already paid for four nights made to stay extremely uncomfortable
â¹Cleanliness, staff & service, property conditions & facilities, room comfort
TayYah along with housekeeping supervisor Tiffany as well kayla, Lindsey, Jamie and Mr Miles at the front desk definitely go above and beyond for every guest. Rooms have been recently remodeled and are up to date. The maintenance staff is efficient and always happens in a timely manner. The property is also well maintained constantly seeing staff members cleaning the parking lot sweeping the sidewalks. Housekeeping does a phenomenal job to ensure that the guests first impression when opening the door into the room is a great one! Congratulations to the management and the staff of this property for they've done an amazing job turning it around. If you haven't been here lately give it another try you won't be disappointed!