Verified Company
Recently purchased a Raleigh town bike via eBay, collected it at the Guildford site.
Everyone was friendly and welcoming, had a stroll around looking at the various bikes and was great to see the vast array of different types. A brilliant concept, thousands of bikes simply end up in the landfills , yet here they are brought back to useable condition, not only stopping excess waste but making biking accessible to many.
I was looking for a town bike, to get me out on a bike more, leaving the car behind for shorter journeys, however with the pandemic and rising costs, many bikes run into the hundreds, out pricing most people. I like that the bikes are affordable to the public without sacrificing quality.
The Raleigh was wheeled out and I was really impressed straight away, it looked brand new and was clearly restored well. Riding it, the brakes were very crisp and everything felt strong, no rattles etc. The wheels were very true and the bike just felt right. Wouldn’t have believed it was over 20 years old, I’ve had brand new bikes from larger chains which had a worse feel out the box (brakes rubbing, gear change issues etc) so a credit to Bike Project Surrey who clearly do the maintenance correctly.
What’s even better is the purchase price goes into the charity so you get a great bike and help fund further projects, win win. If you’re thinking about buying a bike from here or getting one serviced, I couldn’t recommend enough, I’ll be back
I really enjoy the bike I purchased from the Bike Project! When I was unable to pick the bike up in person, staff brought it by mine because they lived in the area! Great service, very friendly and helpful staff, and they were quick to respond once I'd gotten in contact with them. Next time I need a bike, this is the place I'll come back to.
What I initially though was just a run of the mill Ebay bike purchase turned into a great opportunity to support a brilliant project.
Apart from the community support and learning opportunities Bike Project Surrey provides, they are also really friendly and enthusiastic about bikes and cycling, so it was a pleasure to deal with them when buying the bike.
Jonathan could not have been more helpful or accommodating, so it was a really satisfying to donate another bike which the project can refurbish and sell on.
Thank you, and keep up the good work !!
Had my bike fully serviced here after some (many!) years of neglect... I was given a very clear breakdown of the costs in advance by the friendly knowledgeable staff. Highly recommend for their service - and if you are thinking of buying a bike this is a great place to come; or if you have an old bike, don't throw it away - bring it here and let The Bike Project give it a new lease of life. This is a brilliant community project which deserves our support.
A hidden gem!
I needed the back wheel on my MTB trued or, I thought I did.
I took the wheel in to Bike Project and they gave it a once over, noting that loose cones were more likely the problem.
The guys at Bike Project serviced the wheel whilst I waited and did so for a reasonable price.
I'll definitely be using them again in future.
They did a great job servicing my new/old bike. I highly recommend them for servicing and am especially happy to do so given that they are a community-based charity providing training, placements, and opportunities for those in the Guildford and Walton area. If COVID hadn’t happened, I’d have gone to them to buy a refurbished bike.
