Big O Tires Reviews

Super helpful and honest. Thank you!

Great service and effort in completing the job. Affordable and dependable, would highly recommend.

Honest, worked hard, and didn't cost me a limb. What more can anyone ask for. Will happily give this place continued business.

All around great service. Definitely liked the quote approval process which allowed me to see what I was being charged beforehand. Awesome Customer service. Will see them again

The guys at Joes Auto are always friendly and they are honest. They get her job done in a timely manner as well.

First of all, I would give them negative 5 stars if I could. They are incredibly expensive, incompetent, and unprofessional. They talk to you all nice on the phone and in person, then they take you for as much as they can. They are the reason mechanics get the stereotype. My car blew its motor 40 miles after I got it back from them. Why I turned it into them was because it would not start. They called and said it was the fuel pump. Then they "changed" the crank sensor without my approval. Then they called and said the motor was making a loud noise. It was a terminal knock which the car had never made before. They charged me $1100 and my vehicle was destroyed. The owner refused to give me a partial refund after I let him know engine blew after 40 miles. IF YOU ARE READING THIS YOU HAVE BEEN WARNED. ----Just read owner's feedback. I told them the story of the car but they heard what they wanted to hear. I told them I had been driving the car daily for the last 5 years and prior to that it had sat undriven for 2 years. I have hundreds of witnesses that would back me up on that. I cannot believe how this owner twisted the story to favor him, actually I totally get it after thinking of how they treated me. It sitting for two years starting 7 years ago has nothing to do with anything. Wow, I owned a landscaping business for 8 years and not once did a customer tell me that I had cheated them an he's trying to make me the bad guy in this. I double up on my above warning!

Honest service is hard to find, and this place makes the mark. Accurate diagnosis of my problem led to a much less costly repair than I had anticipated. Would have been so easy to have charged me for an unnecessary repair and I’d never have known. These folks have integrity. Not to mention professional same day service 👍👌 2019 QX 80

We've been customers for 22 years. Always great service.

Loved my experience with Joe’s! They did such a great job and were super quick with getting my car fixed. Highly recommend to anyone looking for a good repair shop to go to.

Honest employees and I have always been treated with respect. I have been taking my car to Joe's for a while. They are very competent and trustworthy!

We love bringing our cars to Joe's. The service is always quick, efficient, and well-priced. The staff is friendly and helpful!

Joes has been a great service provider! They walk me through my diagnostics and give me advice on what’s pertinent and overall I think they’re reasonably priced.

Glad to have Joes Auto service back. Took my recently purchased used van in to check it out. Found a few things that needed repair and now back on the road. Glad to have you back

good people took care of all my needs. will definitely return in the near future

NOT A BOGUS REVIEW, STAY AWAY FROM THIS PLACE! Very disappointed to say the least. They gave me a price of and oil change for my exact truck and size engine. When I showed up to pay for it the price was double, that’s even with a 25 dollar off coupon. I was told sorry that’s not my problem from the guy at the counter. Definitely, not a great way to do business. Especially after you’re told a price over the phone when I told them make of vehicle and engine size. Edit: I was clear with them on truck and engine size and they quoted me a price, they knew what I had. They messed this up and now the owner keeps making himself look bad by his replies. Also sends me and invoice of my last oil change which only cost 2 dollars less than this trip. So much for there false 25 dollars off. So only after 30 minutes after this review the owner himself has texted me and told me never to return. Such a wonderful guy, it just goes to show you what kind of a business this guy runs. Also told me he fires customers like me haha, what a joke. So much for his employees quoting me what the price would be after the 25 dollar off coupon. If only half of his quick replies and snarky comments went into customer service, he’d probably be able to retain customers. I advise anyone to go else where for their auto services. I wish I could share pictures of this jerks texts messages.

Best price for an oil change in town! They communicated well and got me in right away and even contacted me after the service was completed to make sure I was satisfied. Would highly recommend!!!

I have been going to Joe's Auto since he started, working out of an old gas station garage. He always has a good team working for him, and I have always felt that they are treating me fairly and doing a good job. I just like having a place for our cars that I know I can trust.

Joe's Auto of Carmel has been taking care of my vehicles since we moved to the area over nine years ago. Joe's has provided outstanding diagnostics and affordable service and repair to keep my older model vehicles running reliably in spite of their advanced mileage. I can depend on Joe’s Auto for honesty and reliability.

I needed someone to tell honestly what was wrong with my daughter's car. One of the guys drove came back diagnosed the problem. Reasonably priced had the car fixed within a few hours. Even called a day or so later to check to see if I needed anything. I will definitely be bringing our cars to Joe's when we need service. Thanks guys!