Better-IT Limited

Better-IT Limited Reviews

Excellent rating
4.8
31 reviews Verified
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Reviews (31)
UK Mosca
UK Mosca
2024.03.15
When our onsite IT resource unexpectedly took leave, Better IT quickly agreed to a weekly onsite presence. Alex's visits have helped to ensure our IT operations continue smoothly. Their professionalism, expertise, and commitment to outstanding service are not just better, but the best!
Reply from Better-IT Limited 2024.04.03
Thank you for sharing your positive experience with Better IT. We understand how critical uninterrupted IT operations are for the success of a business, and we're delighted to hear how Alex's weekly visits have contributed to the smooth running of your IT operations during an unexpected absence.
Tris Powley
Tris Powley
2023.12.22
Called in and the woman said to email about my enquiry. Tried contacting many times, no response. Don't like the lack of assistance provided.
Reply from Better-IT Limited 2024.01.24
Thank you for your feedback. We take all feedback serious and based on the level of service described we are investigating. We have no record of correspondence under your name and would like to resolve this. Could you please provide your contact details so that we can investigate this further? At Better-IT, we prioritise security, requiring initial email verification for users we are unable to identify within our systems and unrecognised numbers. This is a key part of our commitment to client security.
Ihechere Oma
Ihechere Oma
2023.11.02
Reply from Better-IT Limited 2024.01.24
Thank you for taking the time to leave us feedback.
Peter Woodthorpe
Peter Woodthorpe
2023.10.25
We have used Better-IT for many years. Always responsive, knowledgeable and friendly. Highly recommended.
Reply from Better-IT Limited 2024.01.24
Thank you for leaving us feedback Peter. We appreciate it.
QualityChimp
QualityChimp
2023.10.13
Better-IT were able to quickly source some WiFi access points and host them. Although they weren't supporting them, Dan took the time to record a video on how to configure them which gave me a better understanding of how they talk to our firewall and get them working. Excellent service.
Reply from Better-IT Limited 2024.01.24
Thank you for our fabulous feedback.
Andrew Robinson CoLaw
Andrew Robinson CoLaw
2023.10.09
We use Better IT for our outsourced IT. They are a really friendly, knowledgeable and efficient team. We wouldn't hesitate to recommend them.
Reply from Better-IT Limited 2024.01.24
Thanks Andrew. Really lovely feedback.
Jake Clarke
Jake Clarke
2023.09.28
Great team full of really friendly and helpful experts. Better IT have rolled out some pretty complex changes at our business seamlessly and continue to provide insightful advice and support to our team members.
pbrac
pbrac
2023.09.22
Better-It have really helped us as a small charity to create the right IT infrastructure for our organisation and are always quick and efficient with their support when needed. Would highly recommend.
Folorunsho Samuel
Folorunsho Samuel
2023.05.07
charitylink
charitylink
2023.03.21
We love working with the team at Better IT! It’s clear that they are experts in their field and they are also huge supporters of our charitable work. Better IT helped to seamlessly move our team quickly to remote working when the pandemic hit and supported us throughout this process. They even came up with a scheme to use their remote working services to raise extra funds for us (giving a donation each time a business used this service). A really friendly team who are passionate about what they do but also passionate about giving back to the community too.
CBA Business Solutions Ltd
CBA Business Solutions Ltd
2023.03.16
We have recently transferred over to Better-IT. They have been extremely helpful and supportive before, during, and after the transfer from our old IT company. We couldn't recommend them highly enough.
Readings Property Group
Readings Property Group
2023.02.15
Always quick to react to any issues that we have and a great team to deal with. Dan has been particularly helpful!
Joanne Wood
Joanne Wood
2023.02.13
We are based in a rural location and the internet speed was terrible. Trying to run a business was a nightmare. What internet we had kept dropping off causing major problems with our computers and telephone systems. Better- IT came up with a solution. They arranged for us to have 2 x 4G routers with EE SIM Cards, together with a SD-One solution box which bonds both the 4G routers together which gives you high speeds & resilience. It is amazing now. I can't thank Better-IT enough. The whole team is amazing.
Val Ryder
Val Ryder
2022.11.28
I contacted Alex with two Word related issues involving printing - having spent time talking the issues through on the phone and with him accessing my laptop he decided to visit site - huge help, I very much appreciated Alex's visit as he could see the issues first hand, Alex was thorough, unrushed (he would remain on site until the issues were sorted and I was confident they were), extremely efficient and with his usual charm the issues were sorted - one very happy customer!! Thank you Alex!
Steph Jones
Steph Jones
2022.10.06
The BEST IT company out there! I have been working with Better-IT for about 10 years now, and they now manage my company IT. Their professionalism, and vast knowledge and experience set them apart. Their support and response to requests is excellent and every single one of the team members is highly skilled and a pleasure to work with.
Ian Moore
Ian Moore
2022.08.10
Jules
Jules
2022.07.01
Better IT have provided all our home-office support over many, many years. We can honestly say that there service has always been excellent and I would not hesitate to recommend them. Andrew and Julie
Ian Moore
Ian Moore
2022.06.13
Better-IT migrated our physical server to O365 and enrolled 10 user laptops to AAD. Setup Teams/OneDrive/Sharepoint with relevant permissions and organised training sessions with each user and a great deal of admin training. All delivered by the friendly and very knowledgeable Dan - Thanks Dan Definitely recommended
Sandra Cameron
Sandra Cameron
2021.09.11
The staff are very friendly and helpful
Aby Davies-Jackson
Aby Davies-Jackson
2021.05.11
recommends
Better IT offer amazing service and are always on hand if I ever have even the slightest IT issue, they have never let me down and i would wholeheartedly recommend them.