Bespokewoodflooring.co.uk Reviews

James Goodgame 2025.09.06

     

DO NOT USE !!! Shambles ( read below) STEER CLEAR ! Absolutely shocking flooring , fitting and aftersales! Purchase herringbone engineered wood flooring , had it laid , only to find boards of different thicknesses , lipping boards , when complained they sent someone out who claimed that the issue was down to skirting being fitted ?? This despite the issue occurring a month before any skirting even being fitted ! As a senior site agent of over 29 years I would strongly advise not to use BWF , my only option now is to pursue through small claims courts , attached photos show lipping , lifting boards proof to skirting being fitted , and even 49kg of weights and a prop being used to brace the floor down because it was lifting !! But apparently it’s the invisible skirtings fault !!

Date of experience: 05 September, 2025

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Ian Kirk 2024.04.18

     

Professional service and friendly staff

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sam omalley 2023.08.21

     

Great quality and value. Super friendly and helpful team. Would definitely recommend!

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Reply from Bespokewoodflooring.co.uk 2023.08.22

Thank you sam, for your feedback! We'll continue to work hard to provide the best possible products and services.

Charles Water 2023.07.24

     

Top notch service Great communication, excellent products and prompt delivery . Highly recommend their service .

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Reply from Bespokewoodflooring.co.uk 2023.08.09

Thank you for the compliment, Charles! We're thrilled to hear that you're satisfied with our service and products.

Alexander Perkins 2023.07.15

     

High-quality product with the best customer service. I highly recommend. Thank you Bespoke for making my home more beautiful.

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Reply from Bespokewoodflooring.co.uk 2023.07.17

Thank you, Alexander! We're thrilled to hear that you're enjoying your home upgrade. Let us know if there's anything else we can do for you!

Harry Smith 2023.07.12

     

Best in the business Outstanding product selection, top-notch customer service, and flawless installation. Bespoke Wood Flooring is the best in the business.

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Reply from Bespokewoodflooring.co.uk 2023.07.13

Thank you Harry! We're thrilled that you had a great experience with us. We strive to provide the best products and service to our customers.

Oscar Hope 2023.06.20

     

Bespoke Wood Flooring exceeded my expectations I recently had the pleasure of installing Bespoke Wood Flooring in my home, and I must say, Exceptional quality, elegant design, and easy maintenance. Highly recommended!

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Reply from Bespokewoodflooring.co.uk 2023.06.27

Thank you for choosing Bespoke Wood Flooring for your home! We are thrilled to hear that our quality and design exceeded your expectations. We appreciate your recommendation and hope you continue to enjoy your beautiful floors for years to come.

Robert Sonheyde 2023.06.13

     

Excellent Herringbone Wood Flooring My bedroom looks fantastic with the flooring with Herringbone flooring because it is so lovely. Additionally, it is incredibly easy to maintain and durable. Anyone searching for a premium, distinctive alternative should absolutely choose this flooring, in my opinion.

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Reply from Bespokewoodflooring.co.uk 2023.06.13

Thank you for your kind words, Robert! We are so glad to hear that you are enjoying your new Herringbone Wood Flooring. We strive to provide the best quality products and are delighted that you are satisfied with your purchase.

Chris Matthews 2023.05.24

     

engineered wood flooring for my house The team was very professional and courteous for engineered wood flooring. They worked quickly and efficiently, and they cleaned up after themselves.

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Reply from Bespokewoodflooring.co.uk 2023.06.13

Thank you for your kind words, Chris! We are glad to hear that you had a great experience with our team.