Thank you BESH for the most amazing experience, i did my Lasek surgery yesterday and i was recovered from it within 2 hours. Very easy process, very fast recovery, very nice and helpful staff and most of all i would like to thank Rita for the follow up throughout my experience with BESH.
Im not complaining about the horrible appointment management the center has, yet I am writing this as I would like to share my personal feedback after Lasic surgery with Dr Elias Jarade.I did my surgery with him on 21 June 2024. I am not happy with the way he treated me when I felt discomfort, blurriness, and was unable to see properly. I’ve sent him a long voice note describing the pain and what’s going on with me and picture of what I’m taking at that time as I was in a different country and he replied with only one sentence, recommending an eyedrop to use for a week. I went to see another doctor 2 weeks later and apparently I had an inflammation that should’ve been treated earlier and apparently this type of inflammation is known for patients to get post a Lasic surgery. I am disappointed in the way Dr Elias Jarade treated me. He didn’t even suggest that I go see a doctor as that was not a normal discomfort post surgery. I doubt he even listened to my voice note that was sent after multiple unanswered international calls. He gave me zero importance and didn’t bother asking for any questions to know what I’m going through. When I first met Dr Elias Jarade I told him that I’m not coming to see you as a representative in the parliament, I’m looking for a doctor patient relationship. He assured me that this won’t be the case ever.
I am sharing this feedback for who ever is reading this to avoid going through my pain, struggle and horrible experience.
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My experience with the hospital was satisfactory and positive. The staff was respectful, positive, and cooperative. The organization of the steps and adherence to appointments during the examination and the procedure were commendable. Rita's follow-up and clarification were incredibly supportive! The procedure was smooth and successful, with excellent results. The doctor was very cooperative and clear. I wish the best of luck to the entire hospital staff and the professional doctor!
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I have had the best experience with BESH hospital 🤩🤩I did SMILE with Dr Elias Jradeh and it was the best thing I have ever done.the procedure was very smooth and easy.Rita the assistant was super helpful and fun that made the whole experience ever more comfortable.i highly recommend BESH hospital and DR Jradeh💜💜
I recently had the privilege of undergoing laser PRK at BESH and I was greeted with warmth and professionalism by the entire team. The reception staff were efficient, ensuring my registration process was smooth and stress-free.
The surgical team, led by Dr. Elias Jarade, was beyond impressive. Dr. Jarade took the time to thoroughly explain the procedure and answer all of my questions. Their skill and precision during the surgery itself were remarkable, and I felt confident throughout the entire process.
The OPERATING room was squeaky clean and well-maintained.
My experience at BESH exceeded all expectations. I am so grateful to Dr. Jarade and the entire team for their expertise, professionalism, and kindness throughout my journey.
Reply from Beirut Eye & ENT Specialist Hospital
2024.07.22
Thank you for such a stellar review. We are very happy you were satisfied with your experience. We wish you a speedy recovery!
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Reply from Beirut Eye & ENT Specialist Hospital
2024.06.14
Hello - Could you kindly provide us with a phone number so our quality department contact you to see why you had a negative experience? We cannot find your name on file, nor has anyone with your name been admitted to BESH. Thank you!
I underwent LASIK eye surgery on May 22. The team was very supportive and explained everything to me in great detail. I was very stressed, but Dr. Elias Jradeh and the team tried to soothe me, making the surgery very smooth.
Reply from Beirut Eye & ENT Specialist Hospital
2024.05.29
Dear Zahraa - we're glad you had a pleasant experience (despite the stress!). Hamdellah 3al salame!
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