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Reviews ( 118 ) 3.9

Linda Bixler
Linda Bixler
2024.07.25
Bella's Bridesmaids helped me find a new Mother of the Bride dress after a local bridal shop closed and never paid the designer for the dress I ordered and paid for. Lenie was very thorough and found a dress for me, ordered it and delivered it in two weeks. They have been so helpful and wonderful!!
Reply from Bella Bridesmaids 2024.07.25
Hi Linda! We are so glad we were able to help you find the perfect Mother of the Occasion dress! We can't wait to see photos of your daughter's wedding. Thank you so much for your kind words and for supporting Bella Indy! xo, The Bella Indy Family
Abigail Belt
Abigail Belt
2024.07.10
Had such a great experience finding the best dresses for my bridesmaids! I was able to change my mind and change directions on my vision more than once during the visit and they accommodated that! I brought 3 of my bridesmaids to the appointment and that was the perfect number to try dresses on for different body types. I would recommend also looking on the website for what you like before going in because then they can pull multiple dresses in your style and price range!
Reply from Bella Bridesmaids 2024.07.11
Hi Abigail! CONGRATULATIONS on your big day! We are so honored that we were able to be a small part of it :) We are so glad that you and your bridesmaids had a wonderful time at the store and loved the dresses you chose! We are so appreciative of your kind words and your support of Bella Indy. We hope to see you again soon as a bridesmaid! xo, The Bella Indy Family
Emily Ohannesian
Emily Ohannesian
2024.05.10
Bella Bridesmaids were essential to my March wedding! Not only does the store have a great selection of beautiful bridesmaid dresses, the lines also include reception and mother of the bride/groom dress options. The Bella staff were able to assist my mother in law with finding a beautiful dress and helped me choose bridesmaid dresses that complimented each of my bridesmaids as they were able to choose from over 20 different styles in the color and fabric I had picked out. My bridesmaids could not stop talking about the fit and fabric of these dresses. The whole wedding, they looked absolutely beautiful and felt so comfortable!
Reply from Bella Bridesmaids 2024.05.10
Hi Emily! We are blown away by your kindness! We are so honored to have been a small part of your big day. We're thrilled that everyone loved their dresses and that we were able to help your vision come to life! We wish you all the happiness in the world and hope to see you again as a bridesmaid! xo, The Bella Indy Family
Isabella McDonald
Isabella McDonald
2024.05.07
My experience at this Bella Indy was disappointing. I arrived on time for my appointment and had accidentally booked the wrong type of appointment during scheduling due to the fact another appointment was scheduled after I made this one, but I wanted to keep mine to try on the styles again before making my decision. I can understand the frustration of not getting the sales of my order, but my mistake was met with frustration and rudeness of the Associate. I felt uncomfortable as the tone and demeanor of the Associate was sharp and unfriendly. I was told I could pick out 3 styles, although no one else was in the shop while I was there. I felt like I could only try on 3 and definitely didn't want to try on anymore than that. The Associate did ask me a few questions about the wedding and bride which was nice but it felt disingenuine with how rude she was at the beginning. I will not be coming back and advise anyone shopping to go to a different showroom where the treatment is more fun and benevolent.
Laura Seitz
Laura Seitz
2024.03.20
Amazing experience from start to finish with Dina! She helped me select the BEST maid of honor style for my sister’s wedding in May. It actually came in sooner than I thought it would and it fits me like a glove!!! I’ve literally never been this excited to wear a bridesmaids dress!!
Katharine Watson
Katharine Watson
2024.03.18
I never write negative reviews, but feel I need to in order to help protect other customers. I ordered a dress online and attempted to contact Bella Bridesmaids numerous times asking about the delivery date. This was before they placed the order with the manufacturer. Bella did not reply to any communication. I am now left not knowing whether I will have the dress in time, which is daunting, and means I will likely need to purchase another option.
Reply from Bella Bridesmaids 2024.03.18
Hi Katharine, We are a little confused by your review, as you have never been into Bella Bridesmaids Indianapolis, nor have you ever ordered a dress from us. We have checked all of our records and have no history of information about you. We kindly ask that you remove your review, as it is completely false information. If you have any questions, we ask that you call us immediately. -Bella Indy Management
Megan Wenclewicz
Megan Wenclewicz
2024.02.13
I had a fabulous experience at Bella Bridesmaid's. They were extremely helpful with getting my correct measurements, and were beyond kind. Would definitely recommend them!
Reply from Bella Bridesmaids 2024.02.13
Hi Megan! You and the bridal party have been a dream to work with! We are so honored to be a small part of the big day. We can't wait to see everyone in the dresses together! xo, The Bella Indy Family
Molly Fox
Molly Fox
2024.02.06
Bella Bridesmaid Indy has been amazing to work with! This is my second experience with Bella Bridesmaid, and Dina has been wonderful throughout both journeys. It took us two appointments to nail down the perfect dress color and style, and Dina and her colleague were both incredibly patient with our group. They allowed us to try on numerous dress styles and colors and offered lots of guidance that made the decision-making process much smoother. A big thank you to Dina and the entire team at Bella Bridesmaid Indy. I wholeheartedly recommend Bella Bridesmaid Indy to anyone with an upcoming wedding, a solid 10/10!
Reply from Bella Bridesmaids 2024.02.06
Hi Molly! Thank you so much! You and your family have been an absolute pleasure to work with. We are so excited about the dresses that you are wearing for the upcoming wedding and can't wait to see how everything comes together! xo, The Bella Indy Family
Katie Roebuck
Katie Roebuck
2024.01.29
Danielle Robbins
Danielle Robbins
2024.01.26
Bella Bridesmaids is amazing! Wonderful service and extremely helpful & friendly staff! Highly recommend going here :)
Reply from Bella Bridesmaids 2024.01.26
Hi Danielle! Thank you so much for your kind words- they mean the world to us! We are so excited for the dresses you all chose and can't wait to see how the big day comes together! xo, The Bella Indy Family
Penny Hurst
Penny Hurst
2024.01.21
We had an appointment at 4pm not a closed door appointment and called at 2 to let them know we found the bridesmaid dress and won’t need the 4 o’clock appointment. Was charged $30 cancellation fee. I guess we should have shown up and waste their time or no call no show. It’s retail not a doctor’s appointment.
Reagan Fox
Reagan Fox
2024.01.15
Bella Bridesmaid Indy has been so wonderful to work with! I used Bella Indy for my wedding two years ago and can't recommend them enough! With there being so many dresses and color options, Dina worked with us every step of the way to make sure the bridesmaid dresses were perfect for my wedding day! We ended up with an Amsale dress and they were just gorgeous and looked incredible on all of my bridesmaids! Now, my sister is getting married and we are using Bella Indy again. It took us two appointments to figure out the perfect dress color and style, but again Dina was so patient and let us try on so many dress styles and colors to help us figure it out. Dina's guidance was incredibly helpful! Thank you Dina and everyone at Bella Bridesmaid Indy, you all are the best! 10/10 recommend!!
Reply from Bella Bridesmaids 2024.01.17
Hi Reagan! Thank you SO much for your kind words! They truly mean the world to us. We are so glad that you and your bridesmaids loved the dresses for your wedding and we are honored that your sister is letting us be a small part of her big day now :) You are all such a pleasure to work with and we can't wait to see how everything comes together! xo, The Bella Indy Family
Alex and Taylor Shaffer
Alex and Taylor Shaffer
2024.01.14
Wonderful experience at Bella Bridesmaids. We had a large selection and we were able to find perfect dresses for the color palette!
Reply from Bella Bridesmaids 2024.01.14
Hi Taylor! Thank you for your kind words! We can't wait to see which color rounds out the color palette for Megan's wedding and how everything comes together. Thank you for trusting us to help with the big day! xo, The Bella Indy Family
Madison Shaffer
Madison Shaffer
2024.01.14
Great attention to detail! Very friendly and took the time to help us find exactly what we wanted. Also very helpful for maternity styles!
Reply from Bella Bridesmaids 2024.01.14
Hi Madison! We are so glad you found the perfect dress for Megan's big day! We can't wait to see how everything comes together :) xo, The Bella Indy Family
Hannah Oppy
Hannah Oppy
2024.01.05
Very good experience!
Reply from Bella Bridesmaids 2024.01.05
Hi Hannah! Thank you so much for joining us at Bella Indy yesterday! We're so glad you had a great time and were able to find a few gorgeous dress options for the big day! We can't wait to see how everything comes together! xo, The Bella Indy Family
Katie Oppy
Katie Oppy
2024.01.05
Great experience! Staff was super helpful, love my dress!
Reply from Bella Bridesmaids 2024.01.05
Hi Katie! We are so glad we were able to help you find two gorgoeus options for your brother's wedding! We can't wait to see which style/color you choose, as well as photos of the entire wedding party! Thank you for being a Bella Bridesmaid! xo, The Bella Indy Family
Cindy S
Cindy S
2023.12.06
Hello future Bella Bridesmaid shoppers. I write this to hopefully share my experience so you will not end up in a similar situation as I. After reading the reviews here, I anticipate I too will receive the standard reply from Bella’s. Despite this, I wish to share my experience and concerns to fellow shoppers. I am disappointed in Bella Bridesmaid. The dress I tried on was in beige and I wanted navy. They looked online, showed the color to me on line and despite AND I will say it before they do a MISCOMMUNICATION occurred , when I asked if when I get the dress and I do not like the color may I return it? The response was a quick “you have 14 days after receiving the dress.” Ah there’s the rub! What was implied in that response? My daughter the bride, who was NOT present did sign off and sadly, that is where they “have” me stuck with a dress that cost over $200, not to mention I spent over $900 that day purchasing my other two daughters gowns as well! I will not be able to wear this dress, as it does not look good on me in that color. They did not clarify nor sadly did I ask the specifics of what “you have 14 days after receiving the dress “meant! And yes they say it cannot be returned because it was made to order. Ah there’s the rub again! Bella bridesmaid definition of made to order seems to be we take your measurements and see which standard size of this standard dress made by the company fits the closest to your measurements but this does not mean custom so expect to need alterations.But it cannot be returned because it was made to order?!? I was informed in an email along with their signature xo that “We are happy to let our other locations know that you are trying to sell the dress, though, and see if anyone would like to take it off your hands for you!” Rather than try to assist me, the mother of the bride, have a dress to wear that she feels good about, on her daughter’s special day, they will try to help take it off my hands! Once again, I write this to all reading this to offer some advice when choosing to use this salon, be diligent in asking questions and getting clear, concise answers about your dress order and purchase before you or more importantly the bride signs off on the order!!! Or you may find yourself in the situation I am in. However, there is always a silver lining, right? Hopefully Goodwill will appreciate the donation.
Reply from Bella Bridesmaids 2023.12.06
Hi Cindy, We wanted to take a moment today to reply to your review and address some of the things that you brought up. Your daughter's signed Final Contract, as well as the sticker on your dress, state that "Any problems/issues with your dress (dress defects, size problems, etc.) should be reported to Bella Bridesmaids within 14 days of receiving your dress." This does not state that you can exchange or return your dress. As you stated, you did not like the color; there is nothing wrong with your dress. Additionally, the Terms and Conditions you signed off on, as well as the signed Final Contract your daughter (the bride) signed, state that "All dresses are made to order, not custom made to measurements; therefore, alterations are usually necessary." Our designers do not keep stock on their styles. This does mean that your dress is made for you when the order is placed. You are correct in saying that we offered your dress to our other locations. Since we do have a network of stores, we are able to offer to sell your dress to our other locations. However, it seems like this is no longer an option, as you have donated your dress. While we are sorry to hear that you didn't like the dress that you picked out, after trying on the style and the color in store, this is not a fault on our end. As previously stated, we are more than happy to discuss this with you further over the phone or in-person. We hope that you have better luck in the future with finding a dress that you like and that your daughter has an amazing wedding. Best, Dina Owner, Bella Bridesmaids Indianapolis
Brooke & Kyle Maag-Norman
Brooke & Kyle Maag-Norman
2023.11.18
Bella Bridesmaids Indy was an absolute joy to work with! I ended up needing a few appointments to make my final decisions on bridesmaid dresses, but Dina and the team were so helpful, patient, and understanding. They talked me through different options, and let me see multiple different styles, colors, and patterns until I finally found the perfect combination for my girls. They were so easy to work with and flexible in accommodating us during our appointments and my many questions via email. My bridesmaids lived in multiple different areas, and some weren't close to a Bella location, so Dina and team were really great about answering questions via phone and email, and helping my girls get the correct measurements taken elsewhere so they could order online. The portal was really easy to use for online ordering and I loved that they pulled all of the orders together and reviewed everything, then sent it to me for final review before placing the order! That took a lot of extra planning and coordination off my plate which was huge during the crazy wedding planning process. Everything turned out beautifully, my bridesmaids loved their dresses, and everyone looked amazing! We had such a great experience that we're actually working with them again for my sister's wedding :) It was a breeze and I highly recommend Bella Bridesmaids Indy!
Reply from Bella Bridesmaids 2023.11.20
Hi Brooke! Thank you so much for your kind words! We are so glad that we were able to help make the planning process easier for you and your bridal party. You and your bridesmaids were so wonderful to work with and we are so glad everything turned out exactly how you hoped it would. We can't wait to see how your sister's wedding comes together next! xo, The Bella Indy Family
yamirelys vazquez
yamirelys vazquez
2023.10.30
Avoid this place for bridesmaid dresses at all costs. Save yourself the headache and disappointment. Look for a more reliable source with better prices and quality. Don't waste your time and money here.
Reply from Bella Bridesmaids 2023.10.31
Hi Yamirelys! Thank you for reaching out! As we have discussed with you and several other members of the bridal party, the quality of the dress does not have anything to do with Bella Bridesmaids. If you would like, we are happy to connect you to Christina Wu Celebrations directly, as they are the designer your bride chose to go with. Best, The Bella Indy Family
Jenna Brammeier
Jenna Brammeier
2023.10.28
Trying to communicate with them out of state is impossible. I live in Washington and the time difference was apparently too difficult to work around getting an initial appointment. I was told one time by an associate, but then the meeting would end up being an hour early or late on 2 different occasions. Then upon finding out I was pregnant after ordering the dress, I needed different options for my dress for the sizing. I specifically asked for a phone call so I can decide on my options after they had to contact the designer. I heard nothing, then all of the sudden got a notification saying the dresses were in. I called to ask what happened with the dress and what were my options. Dina then gaslit me over the phone insisting someone called and left a voicemail. After checking my phone, I saw I had no voicemail from them since the fitting fiasco earlier in the year. Also, when all of us bridesmaids received our dresses that were all like 2-4 sizes big on everyone, requiring extensive alterations. Would never recommend them to anyone.
Reply from Bella Bridesmaids 2023.10.31
Hi Jenna! Thank you for reaching out. While we typically do not respond to reviews like this, we definitely wanted to take a moment to point out some discrepancies with what you said. First of all, we sent you a calendar invite to each of the Virtual Fittings you had scheduled. These invitations included the time of your Virtual Fitting in the specified time zone. After our conversation about different dress options when you found out you were pregnant, we did in fact leave you a voicemail, and followed up that voicemail with an email. Finally, as we have discussed with multiple members of the bridal party, the quality and the sizing of the dress do not actually have anything to do with Bella Bridemaids. If you would like, we are happy to connect you directly to Christina Wu Celebrations- the designer your bride chose to go with. Best, The Bella Indy Family