Be Cool Refrigeration & Air-conditioning Reviews

Sunny Mahmood 2026.01.07

     

10/10!!! What a wonderful experience from all the team at BeCool. Ali was amazing from start to finish of the project, always available, always super helpful and understanding. From my first initial call we went through absolutely everything, all the different possibilities, what the best route would be and so on. Ali didn’t pressurize or push in any way, allowed me to take my time which was appreciated. My commercial property is situated in large development so a lot of paperwork had to be taken care of prior to the install of the AC units, which Ali and his team addressed, such as the Risk Assessments and insurances required by the estate. I had no headache with anything. the team stuck to the timeline as promised and were super organised. For me, now I know exactly who I’d be passing on all my future business to without a doubt. Thank you once again Ali and all the team at BeCool.

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Shalim Uddin 2025.12.15

     

Great service and very knowledgeable

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Hamze Rida 2025.12.15

     

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Gianluca Concu 2025.12.15

     

I have used their services for many years. Very professional, always on time, and extremely forward thinking, when providing solutions to issues where thinking out of the box was required. Also very informative and with great customer service, aimed at saving money to their customers. I highly recommend them.

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Baris Ozaskinli 2025.11.17

     

Be Cool is Oyster Construction's solution partner. We worked with them on several projects and happy with their high quality engineering and installation.

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Houssein Chamas 2025.11.08

     

Excellent service

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PRAGYA RAWAT 2025.10.24

     

Recently got my air conditioning installed from the Be cool Refrigeration and Air conditioning services.Room cools down in a very shorter period of duration.The job done was by team was amaing and I am really happy with the services.

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Ali A. 2025.10.13

     

Great service and excellent quality of work! The team was professional, on time, and made sure everything was working perfectly. Highly recommended for anyone looking for reliable air conditioning services.

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Hadi Obeid 2025.10.12

     

Great service and customer service

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Donna Elsey 2025.09.26

     

Do not use this company. I feel like I have been scammed and cheated- my fault for not doing more due diligence. They quoted me £700+ including VAT to have 3 AC units 'serviced', which was asked to be paid in full in advance to secure the appointment. The tech arrived and spent less than 90 minutes and only rinsed the filters under running water and advised that a 'deep clean' would be required, which would have cost a further £350. I'm sure the tech's hourly rate, but I'm sure it isn't £500/hour and the work done was completely basic. There's zero justification for the price for the work involved and when I emailed the company to raise this feedback, I have had zero response or acknowledgement. I cannot give zero stars but would if I could and STRONGLY advise not to use this company for your AC unit servicing. As a side, the tech who came to do the work, was perfectly polite, professional and efficient. If I could hire him directly again, I'd consider it but not via this company.

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Colddegreesolution 2025.09.05

     

Highly recommended! We use Be Cool regularly for our breakdowns and never fail to impress! Fair pricing as well.

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Mert Aral 2025.09.05

     

Do not use this company. They serviced my 3 Daikin AC units in July. In August, one of them started leaking. Beginning of September, one completely stopped cooling and working. These units are 3 yrs old and all of them have been perfectly fine until these guys serviced it. When I ask them to come and have a look at these issues, they keep asking for additional call out charges. Avoid at all costs!!

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Barnaby Wharton 2025.07.28

     

Quick response, really flexible. Got to the heart of the problem we had and resolved quickly. Thank you.

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Jan Filochowski 2025.07.21

     

Booked. None turned up. When I called, told would be called back. No-one did. Wasted few hours waiting.

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Adam Jaber 2025.07.15

     

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David Lam 2025.07.08

     

Be Cool serviced Montagu Coachworks air-conditioning units this morning and I must imply done a fabulous job in ensuring out units was serviced to the correct standard. Manhoe was professional and wasted no time servicing our units and going the extra mile to make sure it's running as it should and efficiently, such fantastic employees should not go unnoticed in the trade. They completed the job without disrupting our site business. We will use them again in the months ahead. Thanks guys.

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Joan Collins 2025.07.03

     

I would recommend Harris Refrigeration. Excellent work with a very difficult job. Joan Collins

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skktrading 2025.06.22

     

Excellent service! Called for urgent fridge and AC repairs and they arrived the same day. Diagnosed and fixed both issues quickly and professionally. Highly recommend for fast, reliable service!

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eve Tak 2025.06.14

     

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Tomasz Jasinski 2025.06.13

     

We have recently started working with BE Cool. They offer low prices and fast service without any complications. We are very satisfied.

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