Verified Company
PARENTS BEWARE: Our Daughter Was Injured, Blamed, Then Kicked Out
I'm writing this so no other family experiences what we went through at Bambini. This place broke promises, injured our daughter, then blamed HER for their failures.
When we toured Bambini, the director promised parent-accessible cameras would be installed "in the near future." I understand cameras aren't standard everywhere, but this promise was a major reason we enrolled our daughter. Those cameras never came. It was a blatant lie to get us to sign up.
From week one, the turnover was insane. New teachers constantly. They rely heavily on high school students to fill gaps, way more than any other center we visited. When we asked about this before enrolling, they downplayed it completely. The few good teachers our daughter bonded with moved to other classrooms within months. Zero consistency.
Then came the call that changed everything. Our daughter was injured during a diaper change when her teacher slammed her forehead into the sharp corner of a cabinet. She had a significant wound. When my wife rushed there, the teacher apologized and said it was an accident, but this was gross negligence from improper handling.
We asked that this teacher not be around our daughter. They removed her for TWO WEEKS, then put her back. We looked everywhere for another daycare, but there were no openings. No family nearby to help. We both work full-time. We were trapped and had to accept a situation where our child's safety had already been compromised.
Around this time, the director quit. There was NO director running the facility. Teachers without appropriate certified experience were suddenly promoted to leadership roles. And the owner? Completely MIA. She could not care less about the families whose children are in her facility. Zero presence, zero accountability.
When our daughter moved to the toddler room, she got a teacher in her early 20s with minimal experience with this age group. Suddenly there were tablets, videos, loud music blasting. This is supposed to be a Montessori school? Within weeks, our daughter started head-banging when upset, became oversensitive to noise, and regressed in her communication. We had multiple meetings where they documented all these "concerning behaviors."
Here's where it gets truly unethical. Instead of acknowledging that THEIR chaotic environment, inexperienced staff, and constant turnover might be causing these issues, they told us our daughter was likely on the spectrum. They said she couldn't return unless we got her tested and provided clinical evidence proving she WASN'T.
Anyone with experience in child development knows that getting a child evaluated for autism or developmental concerns can take years. You can't just schedule an appointment and be seen next week. These evaluations have waitlists. But Bambini didn't care. They didn't offer to help us find alternative care. They didn't care about continuity for our daughter. They just wanted her gone because dealing with her was inconvenient for their understaffed, poorly managed facility.
We were forced to scramble for childcare AGAIN while working demanding jobs with no family support.
We found another daycare. Within days, literally DAYS, the behavioral issues vanished. The head-banging? Gone. The sensory issues? Gone. Her new teacher was shocked when we told her what Bambini had reported. She said our daughter was thriving, communicative, well-adjusted, social, and showed absolutely zero concerning behaviors. Despite Bambini advertising as Montessori, their staff lack Montessori certification.
It's been nearly a year at her new school. Not one incident report or behavioral concern. Not one call about head-banging or meltdowns. ZERO. Because the problem was never our daughter. The problem was Bambini's environment, their inexperienced staff, their tablets and chaos, and their complete lack of stability. Bambini made us question our daughter. Made us think something was wrong with her. Told us our child has a developmental disorder. Trust your gut. Find somewhere else.
Reply from Bambini Montessori
We take all concerns seriously and follow strict safety and reporting protocols. The incident referenced was documented, communicated to the family, and handled in accordance with licensing requirements. The child was not seriously harmed.
As educators, we share classroom observations when appropriate to support each child’s development; however, we do not diagnose medical or developmental conditions.
While we respectfully disagree with several claims in this review, we want families to feel confident that our team remains fully committed to providing a safe, structured, and nurturing environment for every child in our care.
As educators, we share classroom observations when appropriate to support each child’s development; however, we do not diagnose medical or developmental conditions.
While we respectfully disagree with several claims in this review, we want families to feel confident that our team remains fully committed to providing a safe, structured, and nurturing environment for every child in our care.
