Baldwin Salter Ltd

Baldwin Salter Ltd Reviews

Average rating
2.8
681 reviews Verified
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Reviews (118)
sky robbins
sky robbins
2024.04.03
Wayne Morley
Wayne Morley
2024.03.19
Great service
Tim Baker
Tim Baker
2024.02.23
Tanya Hartness
United Kingdom | 2023.11.29
Complete boiler works Absolutely amazing service from the initial call out to the complete installation of a new boiler system. The quote was very detailed and the actual job was carried out with as minimal impact to us as possible. James and Simon - who I don't think stopped working from the minute he got here to when he left each day- clearly take a lot of pride in their workmanship and this really showed. Thank you so much 😊

Date of experience: 23 October, 2023
gerry Nugent
gerry Nugent
2023.11.03
Good service 👍
Gill Ross
Gill Ross
2023.11.02
Made 3 appointments to have our boiler serviced, 1st was cancelled by them and the next 2 they didn’t bother to show up. No phone calls or apology and waited in all day for nothing. They asked if I would like to make a 4th appointment, err, no thanks.
mikal laura anderson
mikal laura anderson
2023.10.19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
OUTSTANDING CUSTOMER SERVICE: I have an Airbnb cottage and new October 2023 regulations mean I need a Gas Safety certificate for it, and another for my own home as I have a lodger. Neil came to do these. He was efficient, tidy and thorough. He is a real professional with a lovely manner. A real credit to the company. THANKYOU 😊 HIGHLY RECOMMENDED.
Rob Maunsell
Rob Maunsell
2023.10.18
Cowboys..55k worth of elaboration.? I could go deeper trust me with photos and facts and the upset you caused my elderly grandmother. But will leave it all in the email via solicitors thanks.
Reply from Baldwin Salter Ltd 2023.10.17
Don’t seem to have any records of doing any works for you So please elaborate!!
Kim
Kim
United Kingdom | 2023.09.30
Bathroom refit Baldwin Salter refurbished our bathroom and did an incredible job. From choosing the fixtures and fittings to completion of the job, everything was just great. Luke and Chloe who did the work are a credit to the company. Two great young people who were really cheery throughout the job. They left the bathroom clean and tidy at the end of each day and at the end of the job, the bathroom was almost spotless. Very happy. Great work, thanks!
Joe Brown
Joe Brown
2023.08.12
Reply from Baldwin Salter Ltd 2023.10.17
Many thanks 😃
Bernard Griffiths
Bernard Griffiths
2023.05.20
Reply from Baldwin Salter Ltd 2023.10.17
Many thanks 😊
2023.05.19
1.0
Suspected gas leak (CT17) Truly appalling. Engineer tried to rip the gas meter cupboard off the wall, it is a standard box with a key. After an hour I was told that he believes there to be a gas leak in the property ?? Good job I called a gas company when I smelled gas then I suppose ?? Proceeded to rip the gas fire out of the wall and not bother telling me he had broken it.  Its now just hanging there Spent the next hour on his phone Received a quote to fix for almost £1,000 Engineer didnt even look upstairs.    New company called, fixed within 2 hours cost =£265 Advice - steer clear of this company.
Alexandra Phillips
Alexandra Phillips
2023.05.06
If you want an outstanding customer service, this business is brilliant. However, if you want trustworthy workmanship, this business is not for you.
2023.05.01
10
Replacement of bath with a fully accessible shower. (TN25) I can’t recommend Baldwin Salter highly enough. Fantastic service and quality of work. They showed genuine professional interest and great care in understanding my 95 year old mother’s impairments by designing the optimal solution for providing her with a fully accessible and usable shower to replace her bath. They fully appreciated the deterioration in her physical condition would be progressive and made suggestions that have made the outcome absolutely superb for the future as well as the present. No detail was missed, even making it easy to keep clean. Incredible value. Thank you.
2023.04.04
10
Pipe supplying the hot water cylinder was leaking badly. (CT17) Baldwin Slater provided a plumber the same day I called. Andy the plumber arrived on time and worked quickly and professionally to fix the leak. He even offered to vacuum up afterwards. The cost of the work was very reasonable. I am completely happy with the service I received from Baldwin Slater and would not hesitate to recommend them.
Maria Mold
Maria Mold
2023.03.25
Kevin Miles
Kevin Miles
2023.02.28
Positive
Professionalism
The boiler had faults on and kept tripping out. I was recommended Baldwin and Salter to do a power flush on the system. When they arrived they checked the boiler and radiators and let me know that a flush was not the issue. He made some adjustments to the boiler and it has sorted the issues we were having. They could have pulled my pants down with what I thought was needed, so it’s refreshing to get an honest diagnosis and fix. Highly recommend the service level and professionalism of this company.
Maria Hughes
Maria Hughes
2022.12.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We have always used the company for many years now and have found them to be helpful, professional and there work outstanding, go the extra mile for there customers. Can't recommend them enough thank you for all your help this Christmas.
Reply from Baldwin Salter Ltd 2022.12.29
Thankyou very much for your review! We're always happy to help!
Donna Stone
Donna Stone
2022.11.01
Sandy Catford
Sandy Catford
2022.10.25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Highly experienced and took care to solve a tricky problem, and along the way sorting out other issues - great attention to detail. Couldn’t have been more helpful.