Verified Company
I visited tonight on Halloween night with some friends, and unfortunately, my experience was disappointing due to the behavior of one of the security staff.
After waiting in line for the restroom for about 10 minutes, several people cut ahead of me. When I calmly tried to explain that I was next in line, the security guard began yelling at me instead of listening. I attempted to clarify the situation respectfully, but she continued to raise her voice and told me she could have me removed from the bar.
I found this response completely unnecessary and unprofessional. I have visited this venue before and always had a positive experience, but this incident made me feel disrespected and embarrassed.
I hope management reviews this situation and ensures that staff, especially security personnel, are trained to handle customer interactions with professionalism and empathy. Incidents like this negatively impact the overall atmosphere and reputation of an otherwise enjoyable venue.
We came with friends on Tuesday night to support a friend in the competition. The show itself was great, the bar staff were super pleasant, the comedy was fun, and the host was great and friendly.
The only real letdown was the DJ. Instead of just handling the music, he kept talking over the comedians during their sets, which was distracting for both the performers and the audience. At one point, the host even asked him to let the comedians “do their thing,” but he still kept interrupting and even argued back. It definitely took away from the otherwise great vibe.
They didn’t want to let us in because one of us was wearing a Tank top and when we get upstairs everybody was wearing tank tops.
Reply from Balcon Salon
2025.09.10
I think you are mistaken. We have not opened our upstairs for weeks, and we allow tank tops. Perhaps this review is for a different establishment.
