Balcells Group Reviews

EH 2026.06.10

     

Booked a 40-minute tax consultation with Ainhoa for €150. The call lasted under 10 minutes, but I expected follow-up questions to be included. When I later emailed a question, I was told I would need to pay another €150 because more than three months had passed. This time limit was never communicated at the point of booking. I also had a separate consultation with Susana regarding the Digital Nomad visa, which I was happy with. I’d suggest looking for a more transparent and client-friendly service elsewhere.

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Annie Bumgarner 2026.06.03

     

My experience with Balcells Group was extremely positive. First I worked with Ana and later with Mar - they were always very informative and responsive to my queries. My residency situation was complicated and they were able to help me navigate the best possible path and solution for my situation. I've seen other reviews complaining about the process taking a long time - be aware: this is simply how it is in Spain, and the lawyers have to wait for the system to do its thing just like clients! I would absolutely recommend Balcells Group and I will use their services again when the time comes to get my permanent residency card in 2031. Thanks so much, Ana & Mar!

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Reply from Balcells Group 2026.06.04

Hi Annie, thank you for trusting Ana and Mar with something as important as your residency. It genuinely means a lot that you'd come back for the next step in 2031, see you then!

Bartłomiej Łękawski 2026.06.02

     

I paid Balcells International on 12 January 2026 for the constitution of a Spanish SLU. The last substantive action they took on my file was on 15 May 2026, four months later, and the work they delivered contained errors against what I had requested. Communication throughout was poor. Response times on substantive questions stretched to four days or more, and I was twice asked to share my digital certificate, a serious request when apoderamiento is the standard alternative. When I eventually escalated by email, I received a response that defended every error rather than addressing them and contained factually incorrect statements about Spanish tax law. By that point I had already moved my file to another gestor who corrected the issues quickly. Four months for a basic SLU constitution, executed with errors and defended rather than fixed. I would not contract them again, and I would not recommend them.

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Aaron Agius 2026.06.01

     

Marina is a life saver. Her care, attention to detail and relentless attitude towards achieving what we needed to get done, is second to none. Can't thank you enough Marina - and highly recommend anyone considering using Balcells group to ask Marina to handle your work - she's brilliant.

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Reply from Balcells Group 2026.06.01

Thank you so so much Aaron for your positive words, it has been a huge pleasure! Thanks for your trust :)

Evelyn Huang 2026.05.26

     

Posting on behalf of my spouse. Absolutely worst service received from a lawyer. There was an issue with our citizenship application. The lawyer was not only unresponsive, but also did nothing to investigate the issue. We basically had to figure out what happened ourselves and tell her to take the next steps. Then she had the cheek to bill us when she didn’t even give us a quote beforehand. We consulted with another lawyer from another establishment who immediately pointed out possible causes so we were able to narrow down and pinpoint the issue. I don’t know how the lawyers from this firm passed their bar exams. Absolutely garbage. The lack of communication when a service was paid for is inexcusable. Zero integrity. I would give 0 stars. As someone else had pointed out, trust the negative reviews.

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Reply from Balcells Group 2026.05.27

Hi Evelyn,

We are very sorry to read about your experience and we take this type of feedback very seriously.

However, with the information provided in the review, we are unfortunately unable to identify your spouse or the case in question, which means we cannot properly investigate what may have happened or provide a fair response regarding the situation described.

We would really appreciate it if you could contact us directly and provide the full name of your spouse and any additional details related to the case, so that we can review the matter internally and better understand what occurred.

Client care and communication are extremely important to us, and we would genuinely like the opportunity to look into this properly.

Thank you.

Zahra Karim 2026.05.26

     

Extremely disappointed Extremely disappointed with the administrative handling of our case. We paid a consultation fee on April 29th, after which the firm committed to our profile, issued a formal service quote, and provided us with a list of required documents for a Spanish researcher visa. ​However, after holding our application and our money for 29 days, the firm suddenly notified us that they would not proceed with the service. This massive delay has severely disrupted our family’s relocation timeline from Sweden to Spain and caused unnecessary professional stress. ​Taking payment and keeping an urgent immigration client waiting for nearly a month only to back out is highly unprofessional. We have requested a full refund of our bank transfer and expect management to process it immediately. Avoid if you have a strict timeline.
Date of experience: 26 May, 2026

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Rachel Hoskins 2026.05.26

     

Laesa has helped with our visa renewals, my son's citizenship, and provided me with the advice and information I needed to move forward. I'm very grateful for her assistance!

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Reply from Balcells Group 2026.05.28

Thank you so much Rachel for your positive words, it has been a huge pleasure!

Eleonora Bergqvist Loow 2026.05.26

     

Balcells and Camila who helped me obtain my EU green card and NIE was incredibly helpful recently. She got me an appointment within 2 weeks, helped with all of my paperwork, answered all of my questions, was super responsive and her colleague Marta accompanied me to the appointment and brought all of the necessary documentation along. Would highly recommend their services!

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Reply from Balcells Group 2026.05.26

Thank you so much Eleonara for your positive words and trust in our company, it has been a huge pleasure!

Tim Noblanc 2026.05.19

     

Nous avons fait appel à Balcells Group Lawyers dans le cadre de mon NIE et d’un titre de séjour pour ma femme, Marta Lamora nous a accompagné de A à Z pendant toute la procédure, toujours à l’écoute, réactive pour la moindre question, maîtrise parfaitement le sujet très bonne avocate avec des honoraires très correct, je recommande fortement !

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Reply from Balcells Group 2026.05.20

Merci beaucoup d’avoir pris le temps de partager votre expérience. Nous vous remercions sincèrement pour votre confiance et votre recommandation. Nous vous souhaitons le meilleur pour cette nouvelle étape en Espagne !

عدنان المحرمي 2026.05.16

     

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Libertad Hernandez 2026.05.13

     

Hablé para pedir informes, y qué pena que un buen trabajo de los abogados se vea afectado por una pésima recepcionista. Que encima de una mala actitud, me dio información contradictoria a lo que dice la página web. Me comentó que para consulta de Ley Beckham, el costo era 150 para una llamada de 45 min. y en la web anuncia que es 75 euros y si es con el CEO 125 euros. Este tipo de gente poco capacitada, que no tiene clara la información y aparte cero actitud y noción de atención al cliente profesionalmente hablando, literal les bloquea el negocio.

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Reply from Balcells Group 2026.05.13

Hola Libertad,

Antes de nada, lamentamos sinceramente que su experiencia no haya sido la esperada. Nuestro equipo de recepción trabaja precisamente para ofrecer una atención cercana, clara y profesional, por lo que sentimos mucho la percepción que se llevó durante la llamada.

De todos modos, nos gustaría remarcar que el coste de las consultas fiscales está perfectamente indicado en el apartado de consultas, en el mismo lugar en el que ha podido ver el coste de las consultas con CEO y de inmigración: simplemente tiene que deslizar un poco más hacia abajo para encontrar la categoría de impuestos (a la que pertenece Ley Beckham), y verá que el precio está reflejado.

Entendemos que al no realizar scroll suficiente no pudo ver dicha información, y lamentamos las molestias que eso haya podido ocasionar.

Jeff Zaltman 2026.05.07

     

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Reply from Balcells Group 2026.05.07

Thank you so much Jeff for your positive review!

Samantha Jasmin Din 2026.05.04

     

I worked with Camila for my TIE renewal and everything went perfectly smoothly! She is responsive and professional and there were no issues whatsoever. Highly recommended

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Reply from Balcells Group 2026.05.05

Thank you so much Samantha for your positive words, it has been a pleasure!

Meryem Zouine 2026.04.29

     

I strongly recommend this law firm for their professionalism and support. A special thank you to Camila, who handled the process with great care and patience. And, still more to come. Happy that I discovered Balcells Group :)

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Reply from Balcells Group 2026.04.30

Thank you so so much Meryem for your positive words, it has been a huge pleasure! :)

Ariadna 2026.04.28

     

Marina ha ofrecido un asesoramiento jurídico impecable durante todo el proceso, con gran rigor, atención al detalle y siempre velando por nuestros intereses. Destaca por su claridad al explicar cada paso y su absoluta profesionalidad. Sin duda, una abogada excelente y totalmente recomendable.

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Reply from Balcells Group 2026.04.28

¡Muchísimas gracias Ariadna por su reseña positiva, ha sido un verdadero placer! :)

Fanny Lahire 2026.04.22

     

I had an excellent experience with Balcells Group, especially with Ines Molina and her colleague Maria Bernado. They accompanied our immigration process in Spain (residence of a EU family member). In our first discovery call I explained our situation and gave Ines our constraints, she explained me everything that we will need to do, all the prerequisites that we will need to prepare on our side, how they will support and their prices. I gave them our confirmation to do the process together, since then they were always responsive, they gave me clear steps, they clearly answered all of my questions, and were always able to find spots for the administrative appointments we needed, that all went well thanks to their work. Highly recommend, and a huge thanks again!

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Reply from Balcells Group 2026.04.22

Thank you so so much Fanny for your positive words, it means a lot to us! It has been a huge pleasure, our doors will be always open to you!

Melissa Farley 2026.04.17

     

I was very happy with the services of Balcells Group, especially Mar and Ana. Communication was very clear throughout the process and all paperwork was prepared correctly in advance of my appointments so that a rather complex residency process was streamlined as much as possible. They were excellent about managing the timeline and in the end I received my TIE faster than expected. Everyone was very friendly and professional!

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Reply from Balcells Group 2026.04.20

Thank you so much Melissa for your positive words and trust in our company, it has been a pleasure. Hope you enjoy your new life in Spain!

Ronnie Varela 2026.04.16

     

We were originally going to use them for our NLV to Spain and paid for a deposit that was roughly over 1k €. My partner ended up getting a job offer internally and their employer sponsored our move. This meant we no longer needed Balcells. I asked for a refund of our deposit, even a partial refund and they said no because of the documents they completed for us. I reviewed said documents and they have so many errors and would have required a request from me to fix those errors. It is such a shame that they wouldn’t even offer a partial refund being that we didn’t go with them. I would’ve even accepted credit to use them for any future services.

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Hawraa Abdul reda 2026.04.13

     

Very bad experience. They handled my residence permit renewal with clear incompetences.. On top of that, they don’t even inform you when your application gets rejected you have to find out by yourself. It is extremely difficult to get any information or proper support. They barely respond, and when they do, it’s too late. They show no sense of responsibility or urgency, even when your situation is critical. Because of their lack of professionalism and care, my application was rejected and I lost my job. And honestly, they don’t seem to care at all about the consequences for their clients. Be very careful with the positive reviews they do not reflect the reality.

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Mariam Sultana 2026.04.13

     

He tenido una experiencia excelente con Alejandro Pérez Ledesma y su equipo. Desde el primer momento nos han acompañado en todo el proceso con una gran profesionalidad, claridad y cercanía, resolviendo todas nuestras dudas y manteniéndonos informados en cada paso. Nos han ayudado con la tramitación de la residencia temporal de familiar de ciudadano de la Unión Europea, y aunque nuestro caso generaba muchas dudas al inicio, han gestionado todo de manera impecable hasta conseguir una resolución favorable. Destaco especialmente su rapidez en las respuestas, su trato humano y la tranquilidad que transmiten en momentos de incertidumbre. Sin duda, recomiendo sus servicios a cualquier persona que necesite asesoramiento en materia de extranjería. Estamos muy agradecidos por todo el trabajo realizado. Muchas gracias por todo.

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Reply from Balcells Group 2026.04.13

¡Muchísimas gracias Mariam por sus positivas palabras, ha sido un verdadero placer! :)