After a previous sale with a different solicitor where I often felt out of the loop and found communication difficult, working with AVRillo was a completely different experience.
From the start, their communication was excellent. The online portal is easy to use, regularly updated and shows a full case history of emails and documentation in and out. Even when you haven’t received a direct update, it’s reassuring to be able to see that your file is actively being worked on.
I also really appreciated that there is a team handling your case rather than relying on one individual (a special mention to Ella, Emily and Tom). The call surgeries were particularly helpful when you just needed to speak to someone and talk things through.
It genuinely felt like a collaborative effort between myself, AVRillo and my estate agents, all working towards the same goal. We were able to exchange a leasehold within 11 weeks.
The only small change I would suggest is that some emails and documentation can be quite lengthy and a little overwhelming at times and the automated emails could perhaps be filtered more efficiently. That said, this is a minor point compared to the overall quality of service.
Overall, I would highly recommend AVRillo to anyone looking for a proactive and communicative conveyancing team.
Working with Sarah Baker was excellent – her responses were quick, clear, and incredibly helpful, especially for us as first-time buyers. The online portal is fantastic, providing a clear traffic-light system that shows the current stage and any actions required. We would happily recommend Sarah and her team to friends.
Avrillo have been amazing!! Karen Fernley has dealt with our sale and purchase from start to finish . Communication, and utter helpfulness has been outstanding. The help we have received from Karen and the team has been amazing ! There are many queries/ questions along the way that we as home owners need help understanding, Karen has been there to explain, deal with and all in a very quick professional manner . It’s been a difficult transaction to say the least with the chain that we had but our conveyancer Avrillo have been nothing but perfect .
Highly recommend this company 10/10
Reply from AVRillo Conveyancing
2024.04.25
Thank you Chris, for recommending us! We're thrilled to hear Karen and our team provided outstanding support with your sale and purchase. We continuously strive for such professional service.
Amazing service all way around! No hidden fees, there was always someone available to answer all our questions. Very professional. Kimberley and the whole team did a fantastic job
Reply from AVRillo Conveyancing
2026.01.02
Thank you for your wonderful feedback. We’re delighted to hear that the service felt transparent, well supported and professional throughout.
Knowing that questions were always answered promptly makes a real difference, and we’re pleased Kimberley and the team delivered such a positive experience. We truly appreciate you taking the time to share your review.
Knowing that questions were always answered promptly makes a real difference, and we’re pleased Kimberley and the team delivered such a positive experience. We truly appreciate you taking the time to share your review.
Very helpful and quick to react on the questions we asked
Reply from AVRillo Conveyancing
2026.01.02
Thank you for your feedback. We’re pleased to hear that the team responded quickly and were helpful with your questions throughout.
We appreciate you taking the time to share your experience.
We appreciate you taking the time to share your experience.
Had a great experience from start to finish , great Team .
Would recommend,
Reply from AVRillo Conveyancing
2025.12.23
Thank you for your feedback. We’re really pleased to hear that you had a positive experience throughout and that the team made a good impression.
Your recommendation is much appreciated.
Your recommendation is much appreciated.
I was impressed with the proactivity AVRillo displayed throughout my purchase. The communication was clear and instructions were easy to follow.
The timeline for my purchase was incredibly fast, going from offer accepted to completion in just 50 days for a 0 chain, first-time-buyer purchase, which was fantastic.
I do feel that costs did creep up, but I was selecting options to expedite my purchase, which was explained.
The online portal is a great feature, making it simple to track progress without needing to email or call the firm.
For constructive feedback, some of the template forms and emails had spelling and formatting inconsistencies, and these could be checked and standardised to make conveyancing with AVRillo a near-perfect service, against a background of low client-solicitor trust and slow conveyancing process. I recommend!
Reply from AVRillo Conveyancing
2025.12.23
Thank you for such a balanced and thoughtful review. We’re really pleased to hear that our proactive approach, clear communication and fast turnaround helped make your first-time purchase progress so smoothly — completing in 50 days is a great result.
It’s also good to know that the portal made tracking progress straightforward and reduced the need for back-and-forth communication. We appreciate your comments around costs and are glad this felt transparent in the context of expediting the transaction.
Thank you as well for the constructive feedback regarding templates and formatting. This is helpful insight, and we’re always looking for ways to refine and improve the overall experience.
We truly appreciate your recommendation and the time you’ve taken to share such detailed feedback.
It’s also good to know that the portal made tracking progress straightforward and reduced the need for back-and-forth communication. We appreciate your comments around costs and are glad this felt transparent in the context of expediting the transaction.
Thank you as well for the constructive feedback regarding templates and formatting. This is helpful insight, and we’re always looking for ways to refine and improve the overall experience.
We truly appreciate your recommendation and the time you’ve taken to share such detailed feedback.
⭐️⭐️⭐️⭐️⭐️
We’ve had the pleasure of working alongside AVRillo Solicitors for some time now, and our experience has been consistently excellent. Their team is professional, proactive, and highly communicative — making collaboration smooth and efficient. It’s clear that they genuinely care about providing an outstanding service to clients and maintaining strong working relationships with their partners.
AVRillo’s attention to detail and commitment to achieving the best outcomes have made them a trusted and valued firm to work with. We look forward to continuing our partnership for many years to come!
Reply from AVRillo Conveyancing
2025.12.22
Thank you for such a thoughtful and generous review. It’s a pleasure working with partners who value clear communication and a collaborative approach as much as we do.
We’re really pleased to hear that our team’s attention to detail and proactive way of working has made a positive difference to both our shared clients and our working relationship. Building long-term partnerships based on trust and results is something we take seriously.
We truly appreciate your support and look forward to continuing to work closely together in the years ahead.
We’re really pleased to hear that our team’s attention to detail and proactive way of working has made a positive difference to both our shared clients and our working relationship. Building long-term partnerships based on trust and results is something we take seriously.
We truly appreciate your support and look forward to continuing to work closely together in the years ahead.
AVRillo were super fast and kept me informed the whole way! They were really worth it and Neuza was brilliant!
Reply from AVRillo Conveyancing
2025.12.22
Thank you for the great review. We’re delighted to hear that everything moved quickly and that you felt well informed throughout.
Neuza will be thrilled to see your kind words — we’re pleased she made such a positive difference to your experience. We really appreciate you sharing your feedback.
Neuza will be thrilled to see your kind words — we’re pleased she made such a positive difference to your experience. We really appreciate you sharing your feedback.
Quick and reliable will reccomend to anyone selling their house
Reply from AVRillo Conveyancing
2025.12.22
Thank you for your feedback. We’re glad to hear you found the service quick and dependable.
Your recommendation is very much appreciated, and we wish you all the best moving forward.
Your recommendation is very much appreciated, and we wish you all the best moving forward.
A big thank you to Charlotte, who consistently goes above and beyond. She’s proactive, efficient, and a pleasure to work with, making the whole process run smoothly. The feedback we receive from clients about Charlotte is always excellent — a real credit to the team at Avrillo.
Reply from AVRillo Conveyancing
2025.12.19
Thank you for such thoughtful feedback. We’re delighted to hear that Charlotte’s proactive approach and consistency continue to make such a positive impact.
Knowing that clients regularly comment on her work is a real testament to her professionalism, and your recognition means a great deal. We’re proud to have her as part of the AVRillo team.
Knowing that clients regularly comment on her work is a real testament to her professionalism, and your recognition means a great deal. We’re proud to have her as part of the AVRillo team.
We cannot recommend Nathan and the team at AVRillo highly enough! As first-time buyers in the UK, the process felt daunting, but they were absolutely instrumental in helping us secure our new flat.
They were incredibly patient and helpful, taking the time to clearly explain every single detail to us. Thanks to their efficiency, we managed to buy a property in a chain in less than three months, a testament to their speed and expertise.
The client portal is a brilliant feature; it keeps everything so transparent, allowing you to see exactly where your case stands. If you want a smooth, fast, and stress-free conveyancing experience, choose AVRillo!
Reply from AVRillo Conveyancing
2025.12.18
Thank you for such a generous and detailed review. We’re delighted to hear that Nathan and the team helped make your first experience of buying in the UK feel clear and manageable.
Guiding first-time buyers through each step with patience and transparency is something we take very seriously, so it’s great to know that the explanations, efficiency and use of the portal made a real difference. Completing within such a short timeframe in a chain is an excellent outcome.
Your recommendation means a great deal to us. Wishing you every happiness in your new flat.
Guiding first-time buyers through each step with patience and transparency is something we take very seriously, so it’s great to know that the explanations, efficiency and use of the portal made a real difference. Completing within such a short timeframe in a chain is an excellent outcome.
Your recommendation means a great deal to us. Wishing you every happiness in your new flat.
A great company, were so supportive throughout the home buying process and were so good at communicating at every stage. A special mention to Nathan and his team for all there work on our case. Would definitely use again.
Reply from AVRillo Conveyancing
2025.12.18
Thank you for your lovely feedback. We’re really pleased to hear that you felt well supported throughout your home-buying journey and that communication was clear at every stage.
Nathan and his team will be delighted to receive your special mention. It’s great to know you’d choose us again, and we truly appreciate your trust.
Nathan and his team will be delighted to receive your special mention. It’s great to know you’d choose us again, and we truly appreciate your trust.
I submitted a query and was asked to provide all my details. After doing so, I was informed that the firm could not assist, without any explanation. I subsequently requested clarification but did not receive a response. Additionally, none of the emails contained a name or signature, which did not convey a professional standard of communication.
Reply from AVRillo Conveyancing
2025.12.19
Thank you for your feedback. We’re sorry to hear that this was your experience.
We do need to collect initial details in order to assess whether we’re able to assist, and in some cases we may not be the right firm once that review has taken place. That said, we agree that clearer communication and explanation should always be provided, and we’re disappointed to hear that you felt this was lacking.
If you would like us to look into what happened and provide clarity, please feel free to contact us directly on 020 8370 3877 or contact aap@avrillo.co.uk
We do need to collect initial details in order to assess whether we’re able to assist, and in some cases we may not be the right firm once that review has taken place. That said, we agree that clearer communication and explanation should always be provided, and we’re disappointed to hear that you felt this was lacking.
If you would like us to look into what happened and provide clarity, please feel free to contact us directly on 020 8370 3877 or contact aap@avrillo.co.uk
Having used AVRillo before, we were entirely confident that we were in safe hands throughout the process and had no doubt in using them again. Joanne and her team made what can be a very difficult process, stress free and understandable. Always friendly and happy to answer any questions, their transparency, knowledge and understanding was excellent all round.
Reply from AVRillo Conveyancing
2023.08.29
Dear Francesca,
Thank you for your feedback. We're glad you had a positive experience with our company. We appreciate your support and look forward to serving you in the future. Best, the Team.
Thank you for your feedback. We're glad you had a positive experience with our company. We appreciate your support and look forward to serving you in the future. Best, the Team.
We cannot thank Carmen and Ella enough for thier work throughout what was a very challenging transaction. With a long and complicated chain and multiple solicitors involved, there were plenty of opportunities for things to stall or unravel but Carmen was consistently on top of every detail.
She was responsive, clear, and proactive, keeping matters moving even when other parties in the chain were slow or unhelpful. Carmen chased where needed, explained issues in a calm and practical way, and gave us confidence that someone was genuinely managing the legal process rather than just reacting to it.
What really stood out was her commitment to getting the deal over the line despite obstacles outside her control. Without Carmen’s persistence and professionalism, I’m not convinced this transaction would have completed when it did.
We would not hesitate to recommend Carmen to anyone looking for a solicitor who is diligent, communicative, and truly invested in seeing things through.
Reply from AVRillo Conveyancing
2025.12.15
Thank you for taking the time to share such a detailed and thoughtful account of your experience. We’re very pleased to hear that Carmen and Ella were able to support you through what was clearly a complex and demanding transaction.
Managing a long chain with multiple parties requires persistence, clarity and control, and it’s great to know that Carmen’s proactive approach and calm explanations gave you confidence that the process was being properly driven forward. Your recognition of her commitment to seeing the matter through will mean a great deal to her.
We truly appreciate your recommendation and thank you for trusting us with such an important transaction.
Managing a long chain with multiple parties requires persistence, clarity and control, and it’s great to know that Carmen’s proactive approach and calm explanations gave you confidence that the process was being properly driven forward. Your recognition of her commitment to seeing the matter through will mean a great deal to her.
We truly appreciate your recommendation and thank you for trusting us with such an important transaction.